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ESO EHR Reviews & Product Details

BC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about ESO EHR?

Easy to learn, easy to use, clear and concise reports produced from data entry. Constant improvement by corporate. The ability to extract data improves day by day and it's usable!!!!! HDE is the bomb! Review collected by and hosted on G2.com.

What do you dislike about ESO EHR?

Nothing right now. As an admin, the learning curve is much steeper and I am unaware of many of the capabilities in ESO EHR and Fire. I need about a month-long academy to do nothing but ESO. Review collected by and hosted on G2.com.

Recommendations to others considering ESO EHR:

Talk to a user - - they'll be your best marketing tool. Review collected by and hosted on G2.com.

What problems is ESO EHR solving and how is that benefiting you?

Analytics and Ad Hoc. The knowledge classes were great at Wave 2020 but the labs were full and unavailable. Review collected by and hosted on G2.com.

ESO EHR Overview

What is ESO EHR?

ESO Electronic Health Record (EHR) makes it easy to produce quality EMS clinical documentation. Yet it's so advanced, it actually gives you back more data than you put in. Say goodbye to your old ePCR. And say hello to ESO EHR.

ESO EHR Details
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Product Description

ESO Electronic Health Record (EHR) makes it easy to produce quality EMS clinical documentation. Yet it's so advanced, it actually gives you back more data than you put in.


Seller Details
Seller
ESO
Year Founded
2004
HQ Location
Austin, TX
Twitter
@ESO_Solutions
1,396 Twitter followers
LinkedIn® Page
www.linkedin.com
745 employees on LinkedIn®

Leslie  L.
LL
Overview Provided by:

Recent ESO EHR Reviews

BC
Ben C.Mid-Market (51-1000 emp.)
5.0 out of 5
"ESO EHR the best I've seen in 43 years for patient reporting/electronic healthcare records for EMS"
Easy to learn, easy to use, clear and concise reports produced from data entry. Constant improvement by corporate. The ability to extract data im...
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Asst. Director Of Operations"
Everything is in one App. Looking followed on personal managment
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Charting Made Easier"
The software provides a seamless transition between multiple devices, including tablets, laptops, and desktops. You can import all facets of the m...
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ESO EHR Media

ESO EHR Demo - Software That's State of the Art. Always.
From Incident to Signature, ESO Makes it Easy to Produce Quality Clinical Documentation. At ESO, we understand EMS like nobody else. We’re more than a vendor — we’re a partner that’s helping move the EMS profession forward. That’s why we designed EHR the way we did: It’s intuitive to use, so you...
ESO EHR Demo - Built-in Analytics
Our award-winning Analytics platform is designed to make data accessible for everyone on your team. From administrators to field personnel, Analytics delivers complex data in clear-cut dashboards. Click here to learn more about Analytics for EMS.
ESO EHR Demo - Patient Lookup
View patients’ medications, allergies, history and other critical data from past encounters.
ESO EHR Demo - Specialty Patient Forms
Drive clinically sound care for cardiac arrest, stroke, STEMI, overdose and many other patient types — and the list is growing. Specialty Patient Forms let you use EHR as a valuable reference tool.
ESO EHR Demo - QA/QI Reviews
Evaluate and elevate clinical and operational performance with built-in Quality Management. Our QM module helps reviewers identify and measure improvement opportunities, securely message crews and review records for billing and clinical purposes.
ESO EHR Demo - Handtevy Integration
Access Handtevy pediatric dosage and equipment information directly via the EHR user interface. This first-of-its kind integration eliminates the need to do math and provides real-time verification and documentation.
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18 out of 19 Total Reviews for ESO EHR

4.3 out of 5
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18 out of 19 Total Reviews for ESO EHR
4.3 out of 5
18 out of 19 Total Reviews for ESO EHR
4.3 out of 5

Overall Review Sentiment for ESO EHRQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Transportation/Trucking/Railroad
AT
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ESO EHR?

The software provides a seamless transition between multiple devices, including tablets, laptops, and desktops. You can import all facets of the monitoring done on a patient during transport in one easy solution. Review collected by and hosted on G2.com.

What do you dislike about ESO EHR?

I wouldn't say I like that if the software passes an update time, it shuts the desktop application down. It then requires an uninstall, reinstalls, and reconnection to fully reactivate the software for use. It can be hard to do while crews are in the field. Review collected by and hosted on G2.com.

Recommendations to others considering ESO EHR:

If you plan to do multiple places and types of work, this might be for you. It has a desktop version compatible with Windows and a web version. There is also an excellent administration to control access and perform all the person's functions. Review collected by and hosted on G2.com.

What problems is ESO EHR solving and how is that benefiting you?

It allows our current 911 crews better transitions between taking care of an emergency call and completing charts. It also syncs better with the counties that use this software to keep track of the type of work completed for analytics. It has faster install times and is less cumbersome to get up and run. The website version is also easy to use and navigate, making that aspect an additional boon. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about ESO EHR?

Everything is in one App. Looking followed on personal managment Review collected by and hosted on G2.com.

What do you dislike about ESO EHR?

The ADH slow and chart review is to slow Review collected by and hosted on G2.com.

What problems is ESO EHR solving and how is that benefiting you?

Able to track everything Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
(Original )Information
What do you like best about ESO EHR?

It's easy to use and navigate. The validations show you exactly what is required or missing and it makes the QA/QC process so easy. Review collected by and hosted on G2.com.

What do you dislike about ESO EHR?

It's not highly customizable, so if you are trying to track specific elements you need to hope they are included in updates from ESO. Review collected by and hosted on G2.com.

Recommendations to others considering ESO EHR:

Super easy to implement and roll--out. The support is little hit-or-miss though. Review collected by and hosted on G2.com.

What problems is ESO EHR solving and how is that benefiting you?

There is a lot more consistency in the completion of our Records. We have been able to Review collected by and hosted on G2.com.

BC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about ESO EHR?

The quick and easy features that allow the crews to rapidly complete the PCR. Review collected by and hosted on G2.com.

What do you dislike about ESO EHR?

Currently there is a conflict with the street names having added letters at the end. However, the support team is being great with getting the item fixed Review collected by and hosted on G2.com.

What problems is ESO EHR solving and how is that benefiting you?

Data, data, data. I love the easy ability to grab what we want when we need it in a clean report. Review collected by and hosted on G2.com.

CS
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about ESO EHR?

Very user friendly; mobile entry allows crews to complete report real time and report essentially done upon arrival to hospital. Reporting and QM modules are robust and easy to use. Review collected by and hosted on G2.com.

What do you dislike about ESO EHR?

Would like some QM optimization to autopopulate review list from EHR procedures or impressions. Review collected by and hosted on G2.com.

What problems is ESO EHR solving and how is that benefiting you?

Robust reporting and QM modules are very easy to track trends and crew performance. Review collected by and hosted on G2.com.

CR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about ESO EHR?

Ease of use, tech support, very responsive and customer orientated. Review collected by and hosted on G2.com.

What do you dislike about ESO EHR?

Nothing at all. Been a satisfied customer since 2010. Review collected by and hosted on G2.com.

What problems is ESO EHR solving and how is that benefiting you?

No problems at all. Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about ESO EHR?

ESO is easy to use with no training. Helpful instructions and how to's are available when needed. Review collected by and hosted on G2.com.

What do you dislike about ESO EHR?

Have not come across a dislike. ESO is helpful with any questions I might have Review collected by and hosted on G2.com.

What problems is ESO EHR solving and how is that benefiting you?

Patient reports are very easy to find. Personnel credentials are tracked on the reports. Data is very easy to extract. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about ESO EHR?

Easy and concise to work through completing a PCR. Review collected by and hosted on G2.com.

What do you dislike about ESO EHR?

There are no real negatives to this option for completing patient encounter documentation. Review collected by and hosted on G2.com.

What problems is ESO EHR solving and how is that benefiting you?

This provides us a way to document our encounter with a patient in a way that is clear and concise. Review collected by and hosted on G2.com.

Verified User in Public Safety
UP
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about ESO EHR?

Ease of use. Works well in adverse environments. Review collected by and hosted on G2.com.

What do you dislike about ESO EHR?

No ios or android compatible apps. Need to create IOS app for ipads. Review collected by and hosted on G2.com.

What problems is ESO EHR solving and how is that benefiting you?

Standardizing report entry and data analysis. Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about ESO EHR?

The flow of the program is very good. There are multiple fields that you can add or take away. Review collected by and hosted on G2.com.

What do you dislike about ESO EHR?

There are not enough options for EMD complaint, Primary Impression and S/S. These need to be expanded. Review collected by and hosted on G2.com.

Recommendations to others considering ESO EHR:

Keep an open mind when using this. There are so many options that it can be overwhelming, but it is worth it in the long run. Review collected by and hosted on G2.com.

What problems is ESO EHR solving and how is that benefiting you?

The billing/QM is quite good. It has been easy to bill out as a group instead of having to bill them out individually. Review collected by and hosted on G2.com.