Epsilo Reviews & Product Details

Epsilo is committed to continuously improving its platform to make it easier for advertisers to enhance their on-retailer ad performance and operations. In the year I've used Epsilo, I've seen them roll out an upgraded version with new features, improved UI, and better UX. They also make it easier to scale on-retailer ads. Lastly, the support team and our customer success manager are very responsive and willing to help out with all of our queries. Review collected by and hosted on G2.com.

There are still some data discrepancies and at times syncing issues with campaigns not being pushed to the retailer seller center unless manually flagged to the support team. It also takes a while for them to launch their new features. Review collected by and hosted on G2.com.

Run campaigns on all major eCommerce platforms in SEA on one platform

Dedicated ad operations team

Early product build in a space dearth of solutions Review collected by and hosted on G2.com.

UI/UX and usability is weak compared to similar global players like Kenshoo that have integrated into the Amazons/Walmarts/Targets of the world. For example, you still can't use the Epsilo platform for keyword search volume research if not within a direct range of keywords (haven't used it for a few months so the exact dynamics slips my mind), and have to go back to Shopee and Lazada platforms.

Ability to sort by descending/ascending (most common use case for advertisers to see top spending keywords / highest CPCs / highest conversions) is bad as the platform resets itself at every opportunity. Review collected by and hosted on G2.com.

Epsilo is great in that the software helps you scale your ecom operations and digital marketing like no other. Saves time, energy and help improve ecom performance.

Good auto optimization function Review collected by and hosted on G2.com.

Some minor data discrepancies from time to time. Nothing prevents us from seeing the benefits of the tool and benefiting from it Review collected by and hosted on G2.com.

Epsilo help us to manage multiple stores one place Review collected by and hosted on G2.com.

the UX might need to improve where I found it sometimes difficult to view Review collected by and hosted on G2.com.

Epsilo helps us to manage a campaign from different category especially budget controlling and bidding. Review collected by and hosted on G2.com.

There's still a limitation on the dashboard that sometimes has an error and lack of useful functions like filtering, metrics, etcs. Review collected by and hosted on G2.com.

The team is responsive and goes above and beyond in providing customer service. They also keep on updating the tool's features based on our feedback. Review collected by and hosted on G2.com.

Some data discrepancy and language barrier Review collected by and hosted on G2.com.

Easy to navigate whenever we wanted to create, manage or do any optimisation of the ads. Review collected by and hosted on G2.com.

However, the interface sometimes will confuse the users and we unable to download the data because there was not Download button which will ease the process. Review collected by and hosted on G2.com.

Rules-based automated bidding for onsite advertisements across multiple platforms and countries in 1 location Review collected by and hosted on G2.com.

Expensive platform and managed services fees, so it is hard for brands with small onsite budgets and/or teams to get started Review collected by and hosted on G2.com.

Simplify campaign management and help brands to grow their sales through in-platform ads automation

Good customer service that focus on solutions Review collected by and hosted on G2.com.

sometimes we found minor data discrepancies Review collected by and hosted on G2.com.

A one-stop portal where I can manage my campaigns in an easy and automated way, saving time to act instead collect data. Review collected by and hosted on G2.com.

No dislikes. The tool is complete and delivers what is expected. Review collected by and hosted on G2.com.