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EpiAnalytics Conversational AI Reviews & Product Details

EpiAnalytics Conversational AI Overview

What is EpiAnalytics Conversational AI?

Text and Sentiment Analytics

EpiAnalytics Conversational AI Details
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Product Description

Text and Sentiment Analytics


Seller Details
Year Founded
2008
HQ Location
Carlsbad, CA
Twitter
@EpiAnalytics
311 Twitter followers
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®
Description

EpiAnalytics, accessible at http://www.epianalytics.com, specializes in advanced text analytics and natural language processing solutions designed to enhance business intelligence and customer experience management. Their technology leverages machine learning and AI to analyze unstructured text data, enabling organizations to gain actionable insights from customer feedback, social media interactions, and other textual sources. EpiAnalytics aims to help businesses improve decision-making, optimize customer engagement, and increase efficiency by transforming raw data into valuable information. Their suite of tools is engineered to support multiple industries, addressing various business needs such as sentiment analysis, trend detection, and compliance monitoring.


JV
Overview Provided by:
Co-Founder, President

Recent EpiAnalytics Conversational AI Reviews

AP
ankush p.Enterprise (> 1000 emp.)
4.5 out of 5
"EpicAnalytics Conversational AI-Innovative tool"
It is an user friendly tool which help in relatime.This tool is easy to implement and easy to integrate.This tool is having a good customer support...
DF
Dávid F.Mid-Market (51-1000 emp.)
4.5 out of 5
"They provide top notch solution to all kinds of AI developments"
They have many unique solutions that are outstanding in the industry and provide an easy-to-use interface that the average user can also understand...
CB
Chris B.Small-Business (50 or fewer emp.)
3.0 out of 5
"Experience AI With Ease"
It is like having an assistant that automatically orginaizes and files voice data for you in predetermined spots. This helps you to be able to go b...

EpiAnalytics Conversational AI Media

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4 EpiAnalytics Conversational AI Reviews

3.6 out of 5
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4 EpiAnalytics Conversational AI Reviews
3.6 out of 5
4 EpiAnalytics Conversational AI Reviews
3.6 out of 5

EpiAnalytics Conversational AI Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
This product has not yet received any negative sentiments.
G2 reviews are authentic and verified.
AP
Security Consulatant
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about EpiAnalytics Conversational AI?

It is an user friendly tool which help in relatime.This tool is easy to implement and easy to integrate.This tool is having a good customer support.These tool we are using from last year in our organization and it is very good. Review collected by and hosted on G2.com.

What do you dislike about EpiAnalytics Conversational AI?

Till now we haven't observe anything thing which can be a dislike one. Review collected by and hosted on G2.com.

What problems is EpiAnalytics Conversational AI solving and how is that benefiting you?

EpicAnalytics Conversational AI are solving challenge of analyzing large volumes of data in realtime.It is helping to identykey trends and issues in customer service.It is improving bussiness operational efficiency and customer satisfaction. Review collected by and hosted on G2.com.

CB
Wireless Sales Executive
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about EpiAnalytics Conversational AI?

It is like having an assistant that automatically orginaizes and files voice data for you in predetermined spots. This helps you to be able to go back to find and utilize that data for whatever the situation may be. Review collected by and hosted on G2.com.

What do you dislike about EpiAnalytics Conversational AI?

Nothing that I can think of. It willl only get better over time. I think it will give AWS a run for their money. Give it a try, you will not be dissapointed. Perfect for training. Review collected by and hosted on G2.com.

Recommendations to others considering EpiAnalytics Conversational AI:

Make sure you give it a chance. It is different to learn but it saves a ton of money veersus the other "big tech" companies. Review collected by and hosted on G2.com.

What problems is EpiAnalytics Conversational AI solving and how is that benefiting you?

Using it for training purposes I think is the most useful to me at this point. Being able to go to a certain type of call and use it as an example is very beneficial. Voice to Text is always a great benefit as well. Review collected by and hosted on G2.com.

DF
Branding Responsible
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Rating Updated ()
What do you like best about EpiAnalytics Conversational AI?

They have many unique solutions that are outstanding in the industry and provide an easy-to-use interface that the average user can also understand. It works well with our business needs. Review collected by and hosted on G2.com.

What do you dislike about EpiAnalytics Conversational AI?

In some cases, the TextBI and Voice-to-Text Analytics yielded to untruthful and misleading results. However, it gets better once it has more data points to analyse and false items are marked properly. Review collected by and hosted on G2.com.

What problems is EpiAnalytics Conversational AI solving and how is that benefiting you?

To process our massive number of customer service calls and written exchanges for quality assurance and analytics purposes in order to improve client communication. Review collected by and hosted on G2.com.

Verified User in Entertainment
UE
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about EpiAnalytics Conversational AI?

EpiAnalytics, Inc., provided artificial intelligence and machine learning solutions that transformed our corporate textual data and provided business intelligence. Their solutions seamlessly integrated with our organization's data and business processes. We now use the solution to increase customer loyalty, facilitate innovation, provide a voice to our employees and customers and to support critical business decisions. Review collected by and hosted on G2.com.

What do you dislike about EpiAnalytics Conversational AI?

I am not sure on how much they will be investing in the more SMB targeted product. Hopefully we will grow enough to where we can afford the more expensive, enterprised grade platform; even though our solution now does provide most enterprise level funtions at SMB cost. Review collected by and hosted on G2.com.

What problems is EpiAnalytics Conversational AI solving and how is that benefiting you?

To be able to review and manage employee conversations and comments effectively. Review collected by and hosted on G2.com.

There are not enough reviews of EpiAnalytics Conversational AI for G2 to provide buying insight. Below are some alternatives with more reviews:

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