EngageRocket Reviews & Product Details - Page 3

It's a user friendly platform to create and analyse pulse and onboarding surveys. As a self service user, its not difficult to navigate the creation & uploading. The analytics page also provides sufficient and comprehensive insights to each survey which allows us to see results easily. Moreover the customer success team's assistance is very prompt & helpful in helping to navigate and troubleshoot errors. Review collected by and hosted on G2.com.

Not much to dislike about the platform. (Qualify that we have yet to try this feature) - perhaps a downloadable powerpoint version of the survey results can be generated with a click of a button or even a feature that can allow for comparisons over a period of time would be very helpful. Review collected by and hosted on G2.com.

What i liked best was the systematic flow of setting up the feedback for peer review. Review collected by and hosted on G2.com.

Sometimes, we are not able to find the button or navigation. However, in the midst of using the platform it was upgraded and the navigation was much better, Review collected by and hosted on G2.com.

Engagerocket provides very clear delineation of the building blocks for employee enegagement. This assists managers in understanding both what they are doing well and what they can improve.

More importantly, Engagerocket provides tips with ideas on initiatives to improve areas that score poorly. Review collected by and hosted on G2.com.

Comparisons between surveys are difficultwhen individual staff numbers vary from survey to survey. Review collected by and hosted on G2.com.

The EngageRocket team is helpful and responsive. The dashboard is easy to use and reports are easy to pull. Review collected by and hosted on G2.com.

Specific reports can be linked together for easier reference and access. Review collected by and hosted on G2.com.

Extremely pro-active and well-versed support team. Review collected by and hosted on G2.com.

Survey questions could be even more customisable! Review collected by and hosted on G2.com.

The survey platform is intuitive and provides very useful insights. ER platform also has benchmark for reference point. Review collected by and hosted on G2.com.

It would be good if ER platform allows the export format to similar to the dashboard view. Review collected by and hosted on G2.com.

Real time results & ease in creating reports. Review collected by and hosted on G2.com.

Perhaps more mobile enabled features for report creation. Review collected by and hosted on G2.com.

Answers are short and simple and to answer Review collected by and hosted on G2.com.

The dashboard can be more click-intuitive Review collected by and hosted on G2.com.

Dashboard able to display real-time overall and by dept participation rate. Review collected by and hosted on G2.com.

ER result from analysis standard reporting template has limited information and only in pdf. Very inconvenient as the administrator has to download and convert files to PowerPoint to add more information. Review collected by and hosted on G2.com.

Prompt response and follow-up on queries and call for action. Review collected by and hosted on G2.com.

Dislike is not the correct word. Rather, it is an area that should improve over time as your organisation is rather young and do not have extensive data for comparison. Good to have translation service for non-standard questions to have holistic customer experience Review collected by and hosted on G2.com.