EnableX Reviews & Product Details

EnableX is a leading global provider of omnichannel Customer Engagement Cloud solutions, dedicated to empowering businesses to create engaging experiences at every stage of the customer journey. Our platform, built on a robust cloud infrastructure, seamlessly integrates AI, data, and real-time communications—including text, voice, and video—ensuring intelligent, personalised, and seamless interactions across all channels. Programmable Cloud EnableX Programmable Cloud allows businesses to create tailored communication experiences using intuitive APIs and SDKs for voice, video, messaging, and more. By embedding real-time communication features into applications, businesses can build scalable and meaningful engagement solutions. The CPaaS platform supports a wide array of channels, including SMS, Voice, Video, WhatsApp, RCS, and FaceAI—an advanced Emotion and Facial Recognition technology. Developers can seamlessly integrate live video calls, host interactive broadcasts, and enhance interactions with features like emotion intelligence and multiparty video. Trusted by Telcos, service providers, and enterprises worldwide, EnableX offers carrier-grade reliability, transparent pricing, and scalable, future-ready solutions designed for businesses of all sizes. Dialogs Cloud EnableX Dialogs Cloud, our innovative Conversational AI platform, revolutionises customer engagement with personalised, intelligent, and dynamic omnichannel interactions. With AI-powered Chatbots, Voicebots, Live Agent support, and AI Agent Assist, Dialogs Cloud creates seamless, tailored experiences across websites, apps, and channels like WhatsApp, Instagram, and Facebook Messenger. Powered by Large Language Models (LLM) and advanced AI algorithms, it delivers human-like, generative responses that foster meaningful connections. Dialogs Cloud excels by perfectly blending AI and human expertise. AI bots efficiently manage routine queries, and more complex issues are smoothly transferred to live agents, complete with full conversational context. With the support of AI Agent Assist, live agents gain real-time insights and suggested responses. Combined with video call and screen-sharing capabilities, this ensures high-touch, empathetic support, delivering impactful and memorable interactions. Campaign Cloud EnableX Campaign Cloud empowers businesses to transform their customer outreach by delivering personalised bulk messages to their preferred channels—SMS, WhatsApp, RCS, Voice, and more. With an intuitive portal, businesses can effortlessly upload contact lists via CSV, craft compelling messages, or leverage pre-designed templates to launch campaigns in real time or on schedule. Our rich-media messaging features deliver high-resolution images, videos, GIFs, and branded content that captivate audience and drive meaningful engagement. Built on quality, innovation, and trust, EnableX Campaign Cloud ensures high deliverability with advanced features like message fallback and smart routing. If channels like RCS or WhatsApp fall short, messages are seamlessly redirected to SMS, guaranteeing reliable delivery every time. EnableX Campaign Cloud enables businesses to engage at scale, connect with precision, and deliver impactful campaigns that resonate and inspire action. Events Cloud EnableX Event Cloud enables businesses to effortlessly create and host impactful events. From 3D events and virtual conferences to live-streamed sessions and engaging webinars, the platform provides robust and versatile tools to accommodate events of any scale, whether it's an intimate gathering or a global audience. The platform features advanced technologies like AR, VR, MR, and 3D visualisation, empowering businesses to craft captivating digital assets that bring their vision to life. Interactive tools such as live Q&A, polls, chat, and screen sharing enhance audience participation and engagement, ensuring every event is dynamic, engaging, and unforgettable.

EnableX is perhaps the only CPaaS platform that allows public, private, on-premise, and hybrid deployments to fit your goals, budget, security, and compliance needs.

It is one of the only players in the industry to offer a full suite of Communication and AI APIs - from Voice, Video, and SMS to Voice SMS, Chat, and Emotion AI- for building smart omnichannel experiences.

EnableX is a leading global provider of Omni-channel Customer Engagement Solutions, dedicated to empowering businesses to create engaging experiences at every stage of the customer journey. Our platform, built on a robust cloud infrastructure, seamlessly integrates AI, data, and real-time communications—including text, voice, and video—ensuring intelligent, personalised, and seamless interactions across all channels. Founded in
017 and headquartered in Singapore, EnableX has quickly established itself as a pivotal force in transforming customer engagement. Guided by our motto, "Perfecting Every Engagement," we serve large global telecoms and enterprises, continuously expanding our reach and refining our offerings to stay at the forefront of innovation in customer engagement. EnableX offers Ai first solutions across Programmable Communications (CPaaS) and Omni-Channel Conversational AI Solutions including Voice & chatbots, Ai Agents and Analytics Our solutions have been deployed across industries including Fintech, HRTech & Customer services where some of the largest financial services & IT companies in the world have deployed our solutions for mission critical applications.