EnableX Features
What are the features of EnableX?
Communication
- Notifications
Internal Use
- Conversation Archiving
Functionality
- Ease Of Integration
- API Call Speed
- Communication Varieties
Support
- Documentation
- Community Support
- Professional Support
API Features
- Live Chat
- Screen Sharing
- Custom Video Player
- Live Simulcasting
Security and Compliance
- Encryption
- HIPAA Compliance
- GDPR Compliance
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Communication
Pop-up Chat | Enables a popup chat window on company websites to encourage interaction between website visitors and designated company representatives. 12 reviewers of EnableX have provided feedback on this feature. | 90% (Based on 12 reviews) | |
Notifications | Delivers notifications to both sides of the conversation. 14 reviewers of EnableX have provided feedback on this feature. | 90% (Based on 14 reviews) | |
Targeted Emails | Sends automated emails to further engage clients and potential clients. | Not enough data | |
In-App Messaging | As reported in 12 EnableX reviews. Allows for live chat to be enabled within the app for customer help. | 90% (Based on 12 reviews) | |
Co-Browsing | Allows agents to join a customer's browser session and navigate through the website with them. | Not enough data |
Internal Use
Customization | As reported in 12 EnableX reviews. Allows users to customize chat colors, text, logos, and branding. | 96% (Based on 12 reviews) | |
Conversation Archiving | Archives conversations in a separate location for later reference. 13 reviewers of EnableX have provided feedback on this feature. | 86% (Based on 13 reviews) | |
Knowledge Base | Based on 12 EnableX reviews. Establishes a knowledge base for employee reference during conversations. | 88% (Based on 12 reviews) | |
Team Inbox | Provides a central location for help requests, helping employees respond sooner. | Not enough data | |
Customer Profiles | Allows for the creation of profiles for contacts and customers. 10 reviewers of EnableX have provided feedback on this feature. | 90% (Based on 10 reviews) |
Software Options
Hosted Platform | Live stream is hosted on a dedicated cloud-based streaming platform. Audience members will have to visit the platform to access the stream. | Not enough data | |
Social Media Stream | Live stream is accessible on a social media website. | Not enough data | |
Multi-Platform Streaming | Allows a live stream to be played on multiple platforms or social media sites concurrently. | Not enough data | |
Embeddable | Live stream can be embedded on a webpage. | Not enough data |
Audience Tools
Live Rewind | Allows audience members to rewind the live stream. | Not enough data | |
Live Chat | Provides a live audience with a chat where they can interact with one another and with the streamer. | Not enough data | |
Pause | Allows the audience to pause then play the stream. | Not enough data |
Streamer Tools
Highlight Clips | Allows the streamer to create highlight clips of their streams that can then be hosted on the streaming platform or exported to another video hosting solution. | Not enough data | |
Video Archive | Provides an archive of previous streams that can then be accessed later by streamers themselves or audience members. | Not enough data | |
Analytics | Collects analytics on audience count, audience demographics, and audience engagement. | Not enough data | |
Monetization Options | Allows streamers to monetize their live stream through donations, ads, and paywalls. | Not enough data |
Features
Voicemail to Email | Transcribes voice messages to email. | Not enough data | |
Voicemail to SMS | Transcribes voice messages and delivers them via text message. | Not enough data | |
File Sharing | Includes a way to easily share files between users. | Not enough data | |
Voice Conferencing | Allows multi-participant phone conferences. | Not enough data | |
Video Conferencing | Can host video conferences. | Not enough data | |
Conference Transcripts | Records and transcribes voice and video conferences. | Not enough data |
Extensions
Tenancy Flexibility | Can be deployed as a single-tenant or multi-tenant product. | Not enough data | |
Native VoIP | Contains its own IP telephony system. | Not enough data | |
CCaaS Option | Is also able to serve as contact center software. | Not enough data |
Collaboration Tools
Screen Sharing | Able to share your desktop screen or an application with the rest of the conference. | Not enough data | |
Presentations | Presenters can cue up a Powerpoint presentation or other slideshow for display in the conference. | Not enough data | |
Whiteboarding | Provides a virtual whiteboard for collaborative use. | Not enough data | |
Live Chat | Conferences have a text chat feature. | Not enough data | |
Hand Raising | Allows conference participants to notifiy conference hosts when they want to speak. | Not enough data |
Meeting Coordination
Scheduling | Scheduling web meetings is streamlined, intuitive, and integrated into calendar and email software. | Not enough data | |
Recording | Conferences can be recorded for future use with native functionality. | Not enough data | |
Participant Permissions | The ability to grant users access to conferences as moderators, presenters or participants--individually or based on user role or group. | Not enough data | |
One-Click Join | Allows users to join a conference without requiring a download or a sign-in | Not enough data |
Software Type
Mobile | Offers a mobile app or mobile optimized website to video conference from smartphones or tablets. | Not enough data | |
Browser Application | Conferences can be launched within a browser without requiring a user to download an application to their desktop. | Not enough data | |
Desktop Application | Software is available as a downloadable desktop application. | Not enough data |
Functionality
Ease Of Integration | Empowers developers to intuitively integrate cloud communications functionality for their applications. This feature was mentioned in 37 EnableX reviews. | 93% (Based on 37 reviews) | |
API Call Speed | Grants high speed API calls for fast communications. 37 reviewers of EnableX have provided feedback on this feature. | 94% (Based on 37 reviews) | |
Communication Varieties | As reported in 34 EnableX reviews. Enables a wide variety of communication types such as SMS, voice, video, etc. | 92% (Based on 34 reviews) |
Support
Documentation | Provides clear, effective documentation for API integrations. 37 reviewers of EnableX have provided feedback on this feature. | 86% (Based on 37 reviews) | |
Community Support | Provides public user forums for support questions and help. 31 reviewers of EnableX have provided feedback on this feature. | 90% (Based on 31 reviews) | |
Professional Support | Connects users with professional support teams to troubleshoot and finetune integrations. This feature was mentioned in 35 EnableX reviews. | 93% (Based on 35 reviews) |
API Features
Live Chat | Based on 19 EnableX reviews. Allows developers to add a live chat to their application. | 90% (Based on 19 reviews) | |
Screen Sharing | Allows developers to allow app users to share their screens with one another. This feature was mentioned in 19 EnableX reviews. | 93% (Based on 19 reviews) | |
Subtitles and Closed Captions | As reported in 11 EnableX reviews. Automatically subtitles and captions video on the platform or allows app users to add their own. | 86% (Based on 11 reviews) | |
Custom Video Player | As reported in 14 EnableX reviews. Allows developers to create their own custom video players. | 89% (Based on 14 reviews) | |
Live Simulcasting | As reported in 15 EnableX reviews. Allows users to simultaneously live stream on multiple platforms. | 92% (Based on 15 reviews) |
Security and Compliance
Encryption | Encrypts content on the platform. This feature was mentioned in 16 EnableX reviews. | 95% (Based on 16 reviews) | |
Watermarking | Based on 11 EnableX reviews. Allows users to add watermarks to their videos. | 92% (Based on 11 reviews) | |
HIPAA Compliance | Platform is compliant with HIPAA guidelines. This feature was mentioned in 14 EnableX reviews. | 93% (Based on 14 reviews) | |
GDPR Compliance | Platform is compliant with GDPR guidelines. This feature was mentioned in 14 EnableX reviews. | 94% (Based on 14 reviews) |
