Ease Reviews & Product Details - Page 6

How user friendly it is. I find that most changes are done in less than a minute and I like that you can make notes. Review collected by and hosted on G2.com.

Some of the functions are not turned on as the client and you have to go to the vendor to help with it. Review collected by and hosted on G2.com.

Ease makes it easy for employees to make elections. The setup for the Adminstrator(s) is straightforward as well. However, better software is available that is more interactive for the employee and offers better reporting for the Administrator. Ease does have a good "look" and works well to elect coverage. Review collected by and hosted on G2.com.

Ease's reporting is lacking. The reports are okay but do not offer an easy way to see elections - you must sort through the data to find the basic enrollment information. Administrators also have to look at two reports for enrollment data, making it cumbersome and frustrating. As a free option, it works as expected, but better options are available. Review collected by and hosted on G2.com.

Technical support has been amazing to work with. Very short hold times and was able to solve my issues on the first call. Amazing staff on the technical side Review collected by and hosted on G2.com.

It is a little cumbersome to connect some carriers to the platform. Review collected by and hosted on G2.com.

Everything in one place. Easy to navigate with minimal training. Review collected by and hosted on G2.com.

There has been some glitches in the past, such as sending onboarding emails, but it looks like that has been resolved? Review collected by and hosted on G2.com.

I like that the employees don't have to input their demographic information multiple times on multiple documents. I also like the electronic signature section while signing the forms. Review collected by and hosted on G2.com.

I think that in comparison to other websites likes Salesforce Ease is too simple on the broker and employer level. You aren't able to mass edit without downloading a census and connections take a long time to make. Review collected by and hosted on G2.com.

Clear direction on what to do during the benefits election period. After employees have made elections, it is also easy for HR staff to pull reports on elections for all employees to double-check for errors Review collected by and hosted on G2.com.

I do not like that Ease does not check for insurance programs/plan eligibility. For example, only employees with an HSA plan can sign up for the HSA account, but the system allows any employee to enroll. We then have to go in and fix it so they are enrolled in the FSA. I would like Ease to roll out if-then formatting for the HSA Account/ FSA account section; for example, if an employee chooses an HSA plan, they are prompted with the HSA account elections form but can not choose to elect the FSA account and vice versa. If an employee chooses a non-HSA account, they should only have the option for an FSA, and an HSA should not even appear as an option. Review collected by and hosted on G2.com.

The Ease platform is so simple for employees to engage and select their Company HR benefits. They can use the calculator that keeps a current account of their weekly benefit expense allowing them to maximize benefits that fit their budget. Review collected by and hosted on G2.com.

Ease and Paylocity are not connected, but it's not 100% with the transfer of information. The training about what is communicated was brief. I'm learning as I go. Review collected by and hosted on G2.com.

Best way to gather employee information to efficiently complete all benefit enrollment Review collected by and hosted on G2.com.

Payroll integration has been challenging and I would like more direct assistance from a team to help. Review collected by and hosted on G2.com.

The ability to sign forms digitally and for Aflac enrollments to go directly to Aflac. Also, the ability for brokers to route enrollment reports directly to insurance providers. Review collected by and hosted on G2.com.

Some limitations of the software being unable to understand some specific situations during benefits enrollment. Like when employees elect an HDHP but then want a full medical FSA without an HSA, the system only understands the ability to offer an employee a limited-purpose FSA. That and the inability for the system to give an estimated deduction for benefits that require approval first, tricking some employees into thinking that a specific voluntary benefit is fully paid by the company. Review collected by and hosted on G2.com.

We like that the portal has the ability to email the employees when onboarding or during open enrollment. We also utilize the documents section to hold important HR files by employees. We can upload documents privately that the employee cannot see or upload them in the shared file that the employee can see. This has been a very helpful tool. Review collected by and hosted on G2.com.

I cannot think of anything we dislike. The portal has the ability to customize to your needs and I haven't run into any issues as of yet. We have been using this system for quite some years. Review collected by and hosted on G2.com.