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The user interface is just simply stunning. It makes it so desirable and easy to use. This is a platform where anyone can go in and find anything that they're looking for. Review collected by and hosted on G2.com.
I wish that there was some integration with blue shield. My provider LBW has put the link to all the documents, but there is no way to make changes to blue shield through ease. Review collected by and hosted on G2.com.
Easy to use. I like the tabs on each employee to easily find what information I'm looking for. Also, I like the ease of adding a new employee and that they're able to complete the rest of their information. Review collected by and hosted on G2.com.
Reporting is a bit confusing. I wish there were excel options and the reports were not so long and easier to read. Employee names disappear when you scroll over to the right. I think the reporting section could be made easier to use and find the reports I need as well as have more download options. Review collected by and hosted on G2.com.
Ease is so user-friendly. Not only does it help me keep track of clients and their benefits, but it makes their jobs easier. Most small businesses don't have a dedicated HR person, and Ease is a huge help. Review collected by and hosted on G2.com.
Ease doesn't have connections to most of the carriers we work with. Also, the TASC HRA connection is set up in a way that it requires employees to be enrolled in a medical plan in order for data to populate in the transfer file. Not all HRAs require the employee to be enrolled in a medical plan (e.g., EBHRA). We have a client that offers an HRA to employees who are not enrolled in the medical plan. We couldn't connect the HRA plan to TASC because the file did not include the election amount and dependent data. Ease's engineers confirmed the connection only works if the members are enrolled in a medical plan along with the HRA. Review collected by and hosted on G2.com.
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Very easy-to-navigate platform from the employer's perspective but also employees. Everything is clear and very easy to read in the portal and helpful when making decisions that will impact you financially Review collected by and hosted on G2.com.
I cannot think of any; logging in is easy, and resetting passwords is easy. I cannot think of anything that may cause a bad review as this platform is by far one of the most user friendly. Review collected by and hosted on G2.com.
I love the integrations with the carriers! I can rest assured that all our new hires will be enrolled after eligibility, thanks to Ease! Review collected by and hosted on G2.com.
I don't particularly appreciate that the BambooHR 360 integration is not yet implemented. The same errors are identified on the daily import report, and I get endless emails about it. Review collected by and hosted on G2.com.
The best thing about ease is how everything is in one place. It is easy to go in and view elections and delinations without rifling through hundred and hundred of pages of paper copies. It truly made the enrollment process so smooth and the daily maintenance of benefits management much easier for any overworked HR professional. Review collected by and hosted on G2.com.
I wish ease worked with Kaiser more seamlessly. Right now, we only offer Kaiser for our medical insurance and it is the only offering not fully captured within ease. There is an additional step when anyone signs up for Kaiser. Review collected by and hosted on G2.com.
We enjoy the simplicity of the system and the ability to have a Ben Admin site built out for a client in a matter of hours. The support team
is great and the carrier integrations have been growing constantly. Review collected by and hosted on G2.com.
We haven't ran into any issues that haven't been easily resolved. Review collected by and hosted on G2.com.
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I have been using Ease for close to 7 years It's easy and intuitive to use. I have tried 1 or two other systems and don't find them nearly as easy to use. I have found Ease support very good and they are generally quick to respond Review collected by and hosted on G2.com.
If they had a payroll system as part of it then it would be perfect- you can integrate with other but I think their own payroll system would be magnificent Review collected by and hosted on G2.com.
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The reporting features are extremely clear and easy to use, the UI is easy to understand. I feel that I can trust the data integrity in the system and that I can analyze correct data at any time. Review collected by and hosted on G2.com.
Some functionality isn't as intuitive and required a bit of research to understand. I was able to find answers within the Ease help section after some digging though. Review collected by and hosted on G2.com.
Ease has made benefit administration a breeze for HR. All the documents are in one location, the set-up is user friendly, I can easily accesss help if needed, I can create reports directly from the Ease portal, I can easily track the progress of enrollments. Ease has cut the preparation time for preparing for open enrollment by 80%. I would recommned Ease to a friend or colleague. Review collected by and hosted on G2.com.
Ease is very helpful. I have no complaints. Review collected by and hosted on G2.com.