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EASEConnect + Feature.
Enrollment is paperless, EE's have SBC available when needed, EE' s can make profile or dept changes, anytime. Review collected by and hosted on G2.com.
Only two users per membership, can we make it 3? Review collected by and hosted on G2.com.
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The Rate library and chat feature are great for managing small-group health insurance. Plus, the integrations with ancillary insurance carriers continue to expand, and payroll integrations have sped up significantly. Review collected by and hosted on G2.com.
Health insurance carriers continue to refuse to get into direct-to-carrier integrations which still slows the full client integration of group health plan management. This is less an Ease problem than a widespread industry problem for almost all benefits administration systems. Review collected by and hosted on G2.com.
Ease helps me organize each of my groups by the employee. Makes organization and ease of finding information quick so much easier Review collected by and hosted on G2.com.
I dislike that i'm unable to create a rate worksheet for the employees that would rather print out a copy of their benefits options. I have several groups that need paper packets as well as online enrollments so having the option to compile everything into a PDF or printable version would be amazing. would also love to see more COBRA info available should an employer wish to send notices on their own. At least a calculator to provide them when their COBRA period would be up. Review collected by and hosted on G2.com.
Using the Ease system allows me to manage my clients timely and efficient. It is a one-stop shop for keeping plan information and documents accessible for owners, managers, and employees. The best part is the support provided by Ease's extraordinarily knowledgeable and conscientious staff. We all look like Rock Stars with Ease! Review collected by and hosted on G2.com.
I only have hiccups with videos in the Instructions for benefits. Sometimes they work, and sometimes they don't. Not sure what I am doing wrong. I usually use You Tube. Review collected by and hosted on G2.com.
Customer care is great. The ability to link directly with carriers is helpful. Review collected by and hosted on G2.com.
There is nothing I actually dislike. However, if I had to choose one thing that sticks out in my mind that is a bit of a nuisance is that putting a date in requires the slash between the month/day/year. It should default in that format. Also, when entering a phone number the system defaults to (xxx) xxx-xxxx. However, when you add the details of the employer, it does not default to that format. It should. Review collected by and hosted on G2.com.
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I love that everything I need for a group enrollment is easily found on the EASE platform. Also, new group administrators are surprised at how easy the process is to complete and get reports. Review collected by and hosted on G2.com.
I wish the Summary of Benefits for the health plans were as easily downloadable from the carriers as the rates and application forms. Sometimes a company's logo is too big and needs to be resized with the help of tech support. Review collected by and hosted on G2.com.
Ease is convenient as you can access it from your phone or laptop. The software clearly shows your benefits as well as the cost per pay period. I appreciate that my company switched to Ease! Review collected by and hosted on G2.com.
Ease is truly fantastic! There are very few things that have ever not been perfect about Ease. I do dislike that it shows the total cost of the benefits with your entire family before you select that you've waived them. When I log on the first thing I want to see is how much it would cost me as an individual. Review collected by and hosted on G2.com.
The most helpful feature of Ease is being easy to navigate; it is so user-friendly. When we talk to our clients about Ease, they love that all of the information is in one place to review! Review collected by and hosted on G2.com.
The quoting tool is fairly easy, but the presentation portion could stand to be easier to read and easier to have accurate information. I don't like having to remove employees out of the system to get accurate quotes Review collected by and hosted on G2.com.
Easy to get a hold of someone over the phone when needed, but rarely do I need to. The online tools are easy to use for my clients and me. I would recommend this to any broker. Review collected by and hosted on G2.com.
They do not integrate with all payroll companies, but that is more a mark on payroll companies than it is with Ease. The customer support at Ease is always there to lend a hand. Review collected by and hosted on G2.com.
Ease is extremely user-friendly and a vital part of our HR toolkit. From Open Enrollment of benefits to onboarding new employees, Ease provides us with everything we need to check off those boxes. With a clear and straightforward interface, staff members are able to easily complete their enrollment requirements without the involvement of management. Having used Ease with two companies, 80+ employees and over many years, I can't imagine doing business without Ease. Highly recommend! Review collected by and hosted on G2.com.
The strength of Ease's useability is dependent on a great agency staff behind the scenes. That said, if we ever need something added to our document library or help with an employee's issues, Ease is quickly able to add what we need without delay or interruption. Review collected by and hosted on G2.com.