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Ease Reviews & Product Details - Page 2

Ease Overview

What is Ease?

Ease helps insurance brokers offer their SMB clients better service through simple technology. Ease makes it simple to set up and manage benefits, onboard new hires, stay compliant, and offer employees one destination for all their human resources information. Today, more than 75,000 SMBs use Ease for benefits and HR.

Ease Details
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Ease Community
Languages Supported
English, Spanish, Chinese (Simplified)
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Product Description

Ease helps health insurance brokers and HR professionals to easily manage benefits and HR processes by offering simple setup and enrollment, free training and support, partner collaboration, marketing tools, and faster, more accurate, and more secure carrier submissions with EaseConnect.

How do you position yourself against your competitors?

Ease is an online enrollment and HR software offered by employee health insurance brokers to SMBs across the country. Ease combines innovative technology with the expertise of a business's own benefits advisor. HR professionals will be able to cut down enrollment time and increase employee engagement, while brokers gain time to successfully support their clients.


Seller Details
Year Founded
2008
HQ Location
Bethesda, MD
Twitter
@EmployeeNav
717 Twitter followers
LinkedIn® Page
www.linkedin.com
242 employees on LinkedIn®
Description

Employee Navigator simplifies benefits & HR for brokers and HR departments around the country. We've built an all-in-one product that consolidates everything from benefits administration to compliance, onboarding and more into one place.Employee Navigator works with the nation's leading insurance brokers to make it easier for companies of all sizes to run and grow their businesses. See how 50,000+ companies better manage over 6,000,000+ employees with Employee Navigator. www.employeenavigator.com


Josh G.
JG
Overview Provided by:

Recent Ease Reviews

DP
Diana P.Small-Business (50 or fewer emp.)
5.0 out of 5
"User Friendly"
The most helpful feature of Ease is being easy to navigate; it is so user-friendly. When we talk to our clients about Ease, they love that all of t...
MS
Michelle S.Enterprise (> 1000 emp.)
5.0 out of 5
"Very user friendly."
How user friendly it is. I find that most changes are done in less than a minute and I like that you can make notes.
RG
Regina G.Small-Business (50 or fewer emp.)
5.0 out of 5
"Ease Benefit Admin System - User Friendly for our Clients"
Ease is user friendly to use while setting up clients in the system. The open enrollment set up is easy to set up and roll out to our clients. Our ...
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Ease Media

Ease Demo - 2. Email Employees Through Ease
Send employees reminders and notifications throughout the year using Ease.
Ease Demo - 6. Employees Can Access Benefits On The Go
Mobile apps for iOS and Android make it easy and convenient for employees to access their benefits and HR information from anywhere.
Ease Demo - 3. Employee Benefit Selection
Employee Benefit Selection
Ease Demo - 4. Enrollment Progress Dashboard
Track Employee Enrollment Progress During Open Enrollment
Ease Demo - 1. Employee Dashboard
Employees have a unique login for benefits enrollment and year-round benefit and HR information access.
Ease Demo - 5. Employee Profile for Owners and HR Admins
Employee Profile
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Video Reviews

1,444 Ease Reviews

4.6 out of 5
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1,444 Ease Reviews
4.6 out of 5
1,444 Ease Reviews
4.6 out of 5

Ease Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for EaseQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Anahi C.
AC
Senior Health Benefits Service Rep
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Ease?

EASEConnect + Feature.

Enrollment is paperless, EE's have SBC available when needed, EE' s can make profile or dept changes, anytime. Review collected by and hosted on G2.com.

What do you dislike about Ease?

Only two users per membership, can we make it 3? Review collected by and hosted on G2.com.

Recommendations to others considering Ease:

Please consider the amount of money you will save on paper, on re-printing in case an employee lost it, the handwritten details not being legible and the Carrier contacting you to obtain the details, worse than that? The carrier may fill in with the information they "understand", but you won't go through this with EASE. Employees will have online enrollment and there are videos that you can show the employees that will help with their sign-up/log-in, there is nothing to lose. Review collected by and hosted on G2.com.

What problems is Ease solving and how is that benefiting you?

Making "Guaranteed Issue" a tab, and adding the "Allow increase" Review collected by and hosted on G2.com.

Todd H.
TH
Employee Benefits Client Advisor
Insurance
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
(Original )Information
What do you like best about Ease?

The Rate library and chat feature are great for managing small-group health insurance. Plus, the integrations with ancillary insurance carriers continue to expand, and payroll integrations have sped up significantly. Review collected by and hosted on G2.com.

What do you dislike about Ease?

Health insurance carriers continue to refuse to get into direct-to-carrier integrations which still slows the full client integration of group health plan management. This is less an Ease problem than a widespread industry problem for almost all benefits administration systems. Review collected by and hosted on G2.com.

What problems is Ease solving and how is that benefiting you?

No more paper and speed of integrations for payroll. Our brokerage administrator seats are inadequate for working with our Third Party Administrators. Ease has worked around third-party access for each client company build, just ask how to accomplish this when you purchase a subscription to Ease. Review collected by and hosted on G2.com.

AH
VP Business Services, Benefits Executive
Insurance
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Ease?

Ease helps me organize each of my groups by the employee. Makes organization and ease of finding information quick so much easier Review collected by and hosted on G2.com.

What do you dislike about Ease?

I dislike that i'm unable to create a rate worksheet for the employees that would rather print out a copy of their benefits options. I have several groups that need paper packets as well as online enrollments so having the option to compile everything into a PDF or printable version would be amazing. would also love to see more COBRA info available should an employer wish to send notices on their own. At least a calculator to provide them when their COBRA period would be up. Review collected by and hosted on G2.com.

What problems is Ease solving and how is that benefiting you?

Employee file organization, tracking, ACA compliance is amazing. Review collected by and hosted on G2.com.

EP
Agent
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Ease?

Using the Ease system allows me to manage my clients timely and efficient. It is a one-stop shop for keeping plan information and documents accessible for owners, managers, and employees. The best part is the support provided by Ease's extraordinarily knowledgeable and conscientious staff. We all look like Rock Stars with Ease! Review collected by and hosted on G2.com.

What do you dislike about Ease?

I only have hiccups with videos in the Instructions for benefits. Sometimes they work, and sometimes they don't. Not sure what I am doing wrong. I usually use You Tube. Review collected by and hosted on G2.com.

What problems is Ease solving and how is that benefiting you?

Connections with carriers genuinely brings peace of mind knowing that I am done once enrollments are entered in Ease. There are no more double or triple entries that need to be made. Review collected by and hosted on G2.com.

Verified User in Insurance
CI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Ease?

Customer care is great. The ability to link directly with carriers is helpful. Review collected by and hosted on G2.com.

What do you dislike about Ease?

There is nothing I actually dislike. However, if I had to choose one thing that sticks out in my mind that is a bit of a nuisance is that putting a date in requires the slash between the month/day/year. It should default in that format. Also, when entering a phone number the system defaults to (xxx) xxx-xxxx. However, when you add the details of the employer, it does not default to that format. It should. Review collected by and hosted on G2.com.

What problems is Ease solving and how is that benefiting you?

Just keeping track of employers and employees - adds, terms, etc. Also, helpful for reporting purposes. It saves me a little time as some of the carriers are directly linked. It would be helpfull if the medical carriers were linked. The best part for me is that I can have the forms for medical underwriting completed for several carriers at once. Also, quoting for virtually every fully-insured carrier in the country is nice. Review collected by and hosted on G2.com.

Robin K.
RK
Senior Vice President, aka "Protect and Grow Wealth Expert"
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Ease?

I love that everything I need for a group enrollment is easily found on the EASE platform. Also, new group administrators are surprised at how easy the process is to complete and get reports. Review collected by and hosted on G2.com.

What do you dislike about Ease?

I wish the Summary of Benefits for the health plans were as easily downloadable from the carriers as the rates and application forms. Sometimes a company's logo is too big and needs to be resized with the help of tech support. Review collected by and hosted on G2.com.

What problems is Ease solving and how is that benefiting you?

EASE helps my groups show their employee's current rates and plan details for their benefits. Employees can easily enroll or waive coverage from their cell phones or computer without the back and forth of emails. Review collected by and hosted on G2.com.

AL
Controller
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Ease?

Ease is convenient as you can access it from your phone or laptop. The software clearly shows your benefits as well as the cost per pay period. I appreciate that my company switched to Ease! Review collected by and hosted on G2.com.

What do you dislike about Ease?

Ease is truly fantastic! There are very few things that have ever not been perfect about Ease. I do dislike that it shows the total cost of the benefits with your entire family before you select that you've waived them. When I log on the first thing I want to see is how much it would cost me as an individual. Review collected by and hosted on G2.com.

What problems is Ease solving and how is that benefiting you?

We were really struggling with how much paperwork was involved with health care. Now we don't have to deal or worry about that! We also have far less questions to answers from employees as Ease really makes it easy. Review collected by and hosted on G2.com.

DP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Ease?

The most helpful feature of Ease is being easy to navigate; it is so user-friendly. When we talk to our clients about Ease, they love that all of the information is in one place to review! Review collected by and hosted on G2.com.

What do you dislike about Ease?

The quoting tool is fairly easy, but the presentation portion could stand to be easier to read and easier to have accurate information. I don't like having to remove employees out of the system to get accurate quotes Review collected by and hosted on G2.com.

What problems is Ease solving and how is that benefiting you?

Allowing us to have better control of accurate information and having all of the necessary forms filled out in a timely manner to send to the companies for employee benefits to start Review collected by and hosted on G2.com.

DH
President
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Ease?

Easy to get a hold of someone over the phone when needed, but rarely do I need to. The online tools are easy to use for my clients and me. I would recommend this to any broker. Review collected by and hosted on G2.com.

What do you dislike about Ease?

They do not integrate with all payroll companies, but that is more a mark on payroll companies than it is with Ease. The customer support at Ease is always there to lend a hand. Review collected by and hosted on G2.com.

What problems is Ease solving and how is that benefiting you?

Ease makes onboarding online much more convenient for new hires. As an agent, I only need their e-mail and hire date then the system does the rest. This has simplified the account management process. Review collected by and hosted on G2.com.

JJ
Practice Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Ease?

Ease is extremely user-friendly and a vital part of our HR toolkit. From Open Enrollment of benefits to onboarding new employees, Ease provides us with everything we need to check off those boxes. With a clear and straightforward interface, staff members are able to easily complete their enrollment requirements without the involvement of management. Having used Ease with two companies, 80+ employees and over many years, I can't imagine doing business without Ease. Highly recommend! Review collected by and hosted on G2.com.

What do you dislike about Ease?

The strength of Ease's useability is dependent on a great agency staff behind the scenes. That said, if we ever need something added to our document library or help with an employee's issues, Ease is quickly able to add what we need without delay or interruption. Review collected by and hosted on G2.com.

What problems is Ease solving and how is that benefiting you?

Ease has saved us countless man-hours and negated in-person meetings to implement our Open Enrollment period. This frees up management staff to a great degree. Additionally, the adding of new staff is controlled by management, with a few clicks, instead of depending on another company's availability and schedule. This represents a huge time savings for us. Review collected by and hosted on G2.com.