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Ease Reviews & Product Details

BW
Account Executive
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Ease?

We enjoy the simplicity of the system and the ability to have a Ben Admin site built out for a client in a matter of hours. The support team

is great and the carrier integrations have been growing constantly. Review collected by and hosted on G2.com.

What do you dislike about Ease?

We haven't ran into any issues that haven't been easily resolved. Review collected by and hosted on G2.com.

What problems is Ease solving and how is that benefiting you?

This system has been great for clients that aren't using their payroll Ben Admin system already. It is helping groups have an

online portal and reporting tools, that may have been told by other vendors that they weren't a big enough company. Review collected by and hosted on G2.com.

Ease Overview

What is Ease?

Ease helps insurance brokers offer their SMB clients better service through simple technology. Ease makes it simple to set up and manage benefits, onboard new hires, stay compliant, and offer employees one destination for all their human resources information. Today, more than 75,000 SMBs use Ease for benefits and HR.

Ease Details
Discussions
Ease Community
Languages Supported
English, Spanish, Chinese (Simplified)
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Product Description

Ease helps health insurance brokers and HR professionals to easily manage benefits and HR processes by offering simple setup and enrollment, free training and support, partner collaboration, marketing tools, and faster, more accurate, and more secure carrier submissions with EaseConnect.

How do you position yourself against your competitors?

Ease is an online enrollment and HR software offered by employee health insurance brokers to SMBs across the country. Ease combines innovative technology with the expertise of a business's own benefits advisor. HR professionals will be able to cut down enrollment time and increase employee engagement, while brokers gain time to successfully support their clients.


Seller Details
Year Founded
2008
HQ Location
Bethesda, MD
Twitter
@EmployeeNav
717 Twitter followers
LinkedIn® Page
www.linkedin.com
242 employees on LinkedIn®
Description

Employee Navigator simplifies benefits & HR for brokers and HR departments around the country. We've built an all-in-one product that consolidates everything from benefits administration to compliance, onboarding and more into one place.Employee Navigator works with the nation's leading insurance brokers to make it easier for companies of all sizes to run and grow their businesses. See how 50,000+ companies better manage over 6,000,000+ employees with Employee Navigator. www.employeenavigator.com


Josh G.
JG
Overview Provided by:

Recent Ease Reviews

DP
Diana P.Small-Business (50 or fewer emp.)
5.0 out of 5
"User Friendly"
The most helpful feature of Ease is being easy to navigate; it is so user-friendly. When we talk to our clients about Ease, they love that all of t...
MS
Michelle S.Enterprise (> 1000 emp.)
5.0 out of 5
"Very user friendly."
How user friendly it is. I find that most changes are done in less than a minute and I like that you can make notes.
RG
Regina G.Small-Business (50 or fewer emp.)
5.0 out of 5
"Ease Benefit Admin System - User Friendly for our Clients"
Ease is user friendly to use while setting up clients in the system. The open enrollment set up is easy to set up and roll out to our clients. Our ...
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Ease Media

Ease Demo - 2. Email Employees Through Ease
Send employees reminders and notifications throughout the year using Ease.
Ease Demo - 6. Employees Can Access Benefits On The Go
Mobile apps for iOS and Android make it easy and convenient for employees to access their benefits and HR information from anywhere.
Ease Demo - 3. Employee Benefit Selection
Employee Benefit Selection
Ease Demo - 4. Enrollment Progress Dashboard
Track Employee Enrollment Progress During Open Enrollment
Ease Demo - 1. Employee Dashboard
Employees have a unique login for benefits enrollment and year-round benefit and HR information access.
Ease Demo - 5. Employee Profile for Owners and HR Admins
Employee Profile
Answer a few questions to help the Ease community
Have you used Ease before?
Yes

Video Reviews

1,443 out of 1,444 Total Reviews for Ease

4.6 out of 5
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1,443 out of 1,444 Total Reviews for Ease
4.6 out of 5
1,443 out of 1,444 Total Reviews for Ease
4.6 out of 5

Ease Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for EaseQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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RG
Senior Account Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ease?

Ease is user friendly to use while setting up clients in the system. The open enrollment set up is easy to set up and roll out to our clients. Our clients employees are able to complete their benefits records quickly and with no issues. We use Ease daily for our clients benefits needs. Review collected by and hosted on G2.com.

What do you dislike about Ease?

The only downside is that it is not as seamlessly integrated with payroll and other HR features. It is great with housing benefits for our clients but we haven't used many other features that is offerred. Review collected by and hosted on G2.com.

What problems is Ease solving and how is that benefiting you?

Ease is great for our small clients to house their benefits for employees. We have 75+ clients in Ease and set up their open enrollment each year without any issues. Our small clients like that their employees can access the system from computer or phone. When we process open enrollment requests, we are able to pull different reports on changes, premiums, and full census details. Review collected by and hosted on G2.com.

Hannah C.
HC
Full Charge Bookkeeper
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Ease?

We use Ease synced with our employee records from Bamboo so that new employees import automatically with all the necessary information already filled in. It was easy to integrate with a few clicks and makes it really easy to ensure all employees are loaded into the system and to send out invites for enrollment. It also transmits enrollment documents directly to the providers without needing to be initiated or sent manually by our broker.

The first time I used it for open enrollment I was completely unfamiliar with the system but customer support walked me through the basics and it was easy.

There are a lot of reports available to pull census information, deductions for payroll, and 1094C reporting. Review collected by and hosted on G2.com.

What do you dislike about Ease?

I wish the system would alert me automatically when new employees have completed an enrollment, so that I can ensure deductions are entered in our outside payroll. Review collected by and hosted on G2.com.

What problems is Ease solving and how is that benefiting you?

Documents for benefits enrollment are preloaded in the system along with deduction information and plan comparisons - makes benefits enrollment simple. Review collected by and hosted on G2.com.

ZJ
Ceo
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic Review from User Profile
What do you like best about Ease?

For new brokers and a small companies in easy to use platform Review collected by and hosted on G2.com.

What do you dislike about Ease?

Nothing negative given what other software do in that Review collected by and hosted on G2.com.

What problems is Ease solving and how is that benefiting you?

Electronic enrollment and managing open enrollment Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
AS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Ease?

The ease of Ease and user friendliness.

Very self explanatory and simple Review collected by and hosted on G2.com.

What do you dislike about Ease?

There's nothing to dislike in Ease...... Review collected by and hosted on G2.com.

What problems is Ease solving and how is that benefiting you?

Easy access to portal as a user Review collected by and hosted on G2.com.

KR
Benefit Administration Specialist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Ease?

I really like how easy the program is to navigate. The UI is very streamlined and I think the employee view is very clear and clean too. The support teams are very helpful and always available to assist. I also like how open to input they are; I've seen several suggestions and requests be built into the programming. Review collected by and hosted on G2.com.

What do you dislike about Ease?

Some system changes go through growing pains and I think are pushed out too soon at times. I feel like I miss a lot of programming updates that would be useful to know, but get breezed over. Pay schedules really could use a revamp. If this could be integrated into Ease, instead of needing to upload an excel document, I think this would be a huge improvement. Review collected by and hosted on G2.com.

What problems is Ease solving and how is that benefiting you?

Ease has revamped the way payroll connections work, which is going to be incredibly helpful. They have grown their 834 team, which means that the support is shared by more than one person. Work is being done to enable ABG flex connections to function correctly. Review collected by and hosted on G2.com.

KY
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Ease?

Very intuitive and user-friendly. Reporting options are great and I feel like it works well on the backend, making it truly a one-stop shop for benefits management for my team. Review collected by and hosted on G2.com.

What do you dislike about Ease?

One major downside is that the platform is built on the broker side which means if you decide to change in the future that information will have to be completely rebuilt (the employer doesn't "own" the account). Given that this doesn't happen too often it's not a huge issue. Review collected by and hosted on G2.com.

What problems is Ease solving and how is that benefiting you?

it's a great tool for my employees to be able to compare benefit options and build their wellness package with pay transparency. I like that I can update an employee status very easily on there and the broker team is able to take care of everything from there. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
AO
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Ease?

Adding dependents and beneficiaries is easy. The website is clean, crisp, and easy to read. Review collected by and hosted on G2.com.

What do you dislike about Ease?

Employees cannot always tell when they are finished enrolling in benefits. The final submit button should be much more obvious to find. It is currently on the top right of the screen when most employees have scrolled down to the bottom of the screen to look for it. Review collected by and hosted on G2.com.

Recommendations to others considering Ease:

Will your payroll software integrate with it? Review collected by and hosted on G2.com.

What problems is Ease solving and how is that benefiting you?

Ease is fully integrated with our Payroll software so it is always up to date with little input from HR. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Ease?

Ease is bery user-friendly and is great with reporting. Review collected by and hosted on G2.com.

What do you dislike about Ease?

When you do make a change there is no save buttom but it saves itself. It is hard for me to remember that because I am used to save button. Review collected by and hosted on G2.com.

What problems is Ease solving and how is that benefiting you?

Keeping up with the day today for benefots. Review collected by and hosted on G2.com.

S
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Ease?

Their platform can set up EDI feds for census/enrollment/company info which is very convenient for stopping in one location for benefits management, mostly ancillary carriers. Review collected by and hosted on G2.com.

What do you dislike about Ease?

However, there seems to be a disconnect in getting clients to use Ease. If the clients go to the company directly to make changes, the information in Ease could affect enrollment of terminated employees still being enrolled or reenrolled in coverage. Review collected by and hosted on G2.com.

What problems is Ease solving and how is that benefiting you?

Ease, in theory, solves our problems with paper enrollment forms, but it's not as great as it sounds.

They have also said they will connect with BCBS or UHC several times but have yet to do that, and they are the most prominent companies offering primary medical coverage. Review collected by and hosted on G2.com.

TW
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Ease?

Ease has been so helpful for our company. Not only are all my important HR documents all in one place, but they're online. If I am out of the office or already gone for the day, I can easily login online and get the information I need. It is also so nice for onboarding. Review collected by and hosted on G2.com.

What do you dislike about Ease?

I do wish I was able to add more Custom paperwork for them to fill out during onboarding. Careflite applications have to be hand done instead of auto-generated like all the others. Review collected by and hosted on G2.com.

What problems is Ease solving and how is that benefiting you?

Everything is digital, it's at the fingertips of my employees as well as me. I do not have to pull open a file cabinet, search for a paper and then make a copy. Review collected by and hosted on G2.com.