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4.7 out of 5
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Emplifi Social Marketing Cloud
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235 Emplifi Social Marketing Cloud Reviews
4.3 out of 5
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Overall Review Sentiment for Emplifi Social Marketing Cloud
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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YT
Yurii T.
Software Engineer
Enterprise(> 1000 emp.)
What do you like best about Emplifi Social Marketing Cloud?
I like Emplifi's ability when monitor campaigns and manage accounts on multiple social networks through a single space. I like how intuitive its user interface is and how easy it is to adopt the software. The dashboards are customizable enough, it has operational and analytical features that help make decisions around future campaigns or better management on social platforms and a good report builder. Review collected by and hosted on G2.com.
What do you dislike about Emplifi Social Marketing Cloud?
Performance on Facebook stories is not the best, it has ample room for improvement. Review collected by and hosted on G2.com.
UM
Verified User in Marketing and Advertising
Enterprise(> 1000 emp.)
What do you like best about Emplifi Social Marketing Cloud?
Community management features are very helpful. Strong social listening tools make it easy to identify trends and mentions across platforms which helps to drive insights into sentiment. Review collected by and hosted on G2.com.
What do you dislike about Emplifi Social Marketing Cloud?
Slow to apply tags and sentiment at times. Selecting too many messages/comments can result in errors. Fixing this would make it far easier to manage large sums of comments. Review collected by and hosted on G2.com.
AR
Alejandra R.
Digital Project Manager
Mid-Market(51-1000 emp.)
What do you like best about Emplifi Social Marketing Cloud?
There are many things I liked about this tool, but the most notable is its ability to deal with social listening on the different platforms that are handled within our organization. Socialbakers is intuitive and although the amount of functions it integrates is not as extensive as other tools, they all work well and allow us to work very efficiently. Review collected by and hosted on G2.com.
What do you dislike about Emplifi Social Marketing Cloud?
Only its price, I consider it to be high compared to other tools offered by the market. Review collected by and hosted on G2.com.
SR
Shae R.
Co-founder
Small-Business(50 or fewer emp.)
What do you like best about Emplifi Social Marketing Cloud?
The onboarding process for using Emplifi was pretty seamless from start to finish – Diego helped us get set up, answered all of our questions and provided timely support whenever we needed it. There's a LOT to this platform, and while it's on the pricier side, it's definitely worth the investment to manage multiple client accounts as well as monitor the success of all of your campaigns from one convenient dashboard. Review collected by and hosted on G2.com.
What do you dislike about Emplifi Social Marketing Cloud?
Definitely on the more expensive side of things. Review collected by and hosted on G2.com.
VC
Victoria C.
Assistant Marketing Managet
Small-Business(50 or fewer emp.)
What do you like best about Emplifi Social Marketing Cloud?
I like the interface, especially the calendar function! And post scheduling for so many different networks is easy! Review collected by and hosted on G2.com.
What do you dislike about Emplifi Social Marketing Cloud?
There are too many different methods to access content which can be a bit confusing. And not being able to post anything but square layouts to Instagram. Review collected by and hosted on G2.com.
UM
Verified User in Marketing and Advertising
Enterprise(> 1000 emp.)
What do you like best about Emplifi Social Marketing Cloud?
The analytics are very robust and there are a significant amount of customization options depending on how well you know the system. Review collected by and hosted on G2.com.
What do you dislike about Emplifi Social Marketing Cloud?
I don't love that certain customizations are very limited or only available at a certain part of the Emplifi website, but not available in other parts. That's a bit frustrating since Emplifi hasa shown they can run a certain report but an option to run it somewhere else may not exist. Review collected by and hosted on G2.com.
AM
Alan M.
Social Media Strategist
Small-Business(50 or fewer emp.)
What do you like best about Emplifi Social Marketing Cloud?
My best feature is the analytics, I love metrics and knowing the results for the content I post. Review collected by and hosted on G2.com.
What do you dislike about Emplifi Social Marketing Cloud?
Customer service usually takes a long time. Review collected by and hosted on G2.com.
US
Verified User in Sports
Enterprise(> 1000 emp.)
What do you like best about Emplifi Social Marketing Cloud?
One can show as much detail or as high level as you need for each platform all in one place. Also the number of metrics that are available is great. Great way to see changes month over month or any time period. Review collected by and hosted on G2.com.
What do you dislike about Emplifi Social Marketing Cloud?
Not able to easily look up and search for topics that are topical and need quick answers. Would be nice to add some web-crawling features. Review collected by and hosted on G2.com.
TE
Tiffany E.
Social Media Manager
Enterprise(> 1000 emp.)
What do you like best about Emplifi Social Marketing Cloud?
I like the Community management tool of the platform Review collected by and hosted on G2.com.
What do you dislike about Emplifi Social Marketing Cloud?
The reporting tool could be more robust within the platform Review collected by and hosted on G2.com.
AM
Verified User in Marketing and Advertising
Enterprise(> 1000 emp.)
Emplifi Social Marketing Cloud Categories on G2
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