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EMP Trust HR Reviews & Product Details - Page 2

EMP Trust HR Overview

What is EMP Trust HR?

Next-generation employee applicant tracking and onboarding software by EMP Trust helps create great recruitment and new hire onboarding experiences globally. We provide customizable electronic forms & onboarding packages with electronic signature capability across countries with multi-language support. Our new hire forms come with a standard new hire portal and branding with electronic Form I-9 and E-Verify. New hire forms include Federal and all State Tax Forms, Direct Deposit, New Hire Policies, and Handbook Signoffs with access via mobile, tablets, and computers. EMP Trust is a best-of-breed provider and industry leader for employee onboarding, Form I-9, and E-Verify software that allows companies to effectively hire, manage, and onboard talent. The onboarding solution helps you to comply with Federal and State regulations while creating a visually rich onboarding experience for your new hires. Why do companies choose EMP Trust? EMP Trust is a new hire onboarding solution for tomorrow’s businesses. Our core HR solutions allow companies to create unique onboarding journeys for new hires with new hire portals, forms, and task management with advanced tools. We provide customizable electronic forms & an extensive set of forms library for onboarding packages with electronic signature capability across countries with multi-language support. Our new hire forms come with a standard new hire portal and branding with electronic Form I-9 and E-Verify. Easily create & customize new hire forms with electronic signature capability. Enables new hires to get acquainted with the culture, and improves employee intake, engagement, and productivity from day one. The solution is completely paperless with the automation of internal tasks, a branded new hire portal, custom welcome messages, and video embedded on an easy-to-use HRIS platform. Key features include forms management, task management, compliance tracking, employee training, benefits administration, and employee portals. EMP Trust HR features an onboarding wizard where new hires can learn about company culture, complete all required paperwork, understand HR policies, sign up for benefits, understand all required tasks, and view training and orientation schedules. Forms can also be set up to display each location’s needs with configurable profiles based on employee hire type and can be configured to display instructions. Users can generate I-9 forms electronically, track completion, and meet any USCIS requirements with audit reports and logs. The solution also offers training courses and users can assign employees to specific course tasks and track completion via the new hire learning portal. Employees and new hires can learn about and compare plans, link to online content, and then sign up for benefits. EMP Trust HR helps companies with talent management using Employee (HR) Onboarding software, Electronic Form I-9 & E-Verify, Work Opportunity Tax Credits (WOTC) and provides Workforce Management tools to maximize employee efficiency and improve your business processes. Our integrated talent and HCM platform works seamlessly with partner solutions in Applicant Tracking, Payroll, Benefits enrollment, background checks and video interviewing with our software allows employers to expand the capabilities of their core HCM. EMP Trust Software Platform as a Service (PaaS) allows companies to choose best-of-breed solutions for applicant tracking, payroll, and benefits, allowing them to scale rapidly without integration concerns. The solutions make it easier to acquire talent to fill positions, onboard new hires, and complete all paperwork with the required compliance across global locations. Hiring managers and HR users benefit from a series of enhancements. They can view an updated snapshot of key tasks, guide new employees & engage employees through the onboarding process with training and HR orientation. Automation of key tasks and provisioning enables companies to automate messages to new hires via SMS and email, track completion, and ensure employee productivity and readiness for success from day one. EMPTrust HR offers a comprehensive employee onboarding solution that can incorporate all of your HR-required documents to be fully electronic including Form I-9, Federal, State, and City forms, company-specific forms including employee handbook, and HR policy sign-off with an electronic signature capability. This can be integrated into SAP or other HRIS systems for seamless flow of information. The solution provides a completely paperless solution with automation of internal tasks, a branded new hire portal with your branding/logos, custom welcome messages, and video embeds on an easy-to-use HRIS platform. We support any device including desktops, tablets, and phones with no software to install. Large companies and small companies alike, such as PepsiCo, Giant grocery chains to non-profit organizations like Perkins School for the Blind use our solution to streamline, comply, and complete new hire documentation. We are also a DHS E-Verify agent with seamless integration to DHS, certified on every version, and one of the largest processes of employment eligibility verification with the Department of Homeland Security. Please see below a list of onboarding links you can review. and know more about our solution. Quick Summary: https://www.emptrust.com/Products/electronic-new-hire-onboarding.aspx Onboarding Details: https://www.emptrust.com/Products/employee-onboarding-software.aspx Main Website: https://www.emptrust.com Some key features of Employee Onboarding Software include: SMS Support and Mobile Apps: This popular feature enables HR users to engage and complete onboarding for hourly workers who do not have an email with SMS and native mobile applications to complete all onboarding paperwork. No more missed paperwork. Includes robust tracking and reporting. New Hire Onboarding Portal Experience: The updated new hire portal provides visually rich and relevant information through an updated graphical user interface that allows new hires to receive information based on their job, hire type, track tasks, and forms for completion. This simplifies and speeds up the onboarding process, allowing candidates to be more productive because they only have to provide relevant information once. HR Managers Dashboards: the updated managers dashboards provide relevant tasks, and information on each new hire, including form I-9 and E-Verify steps and pending critical compliance tasks. Remote Hiring: HR users benefit from tools for remote hiring, including access to remote agent networks for form I-9 completion. Cross Boarding & High-Volume Hiring: This feature supports high-volume and bulk hiring for large events with automated onboarding tools--including cross-boarding due to company mergers and acquisitions--for large groups of employees.

EMP Trust HR Details
Languages Supported
English, Spanish
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Product Description

EMP Trust Solutions provides Human Capital Management (HCM) and Talent Management solutions and services for a global workforce.

How do you position yourself against your competitors?

▪ Software Functionality & Quality: We offer in-depth features and functionality along with software that is built to ISO 9001: 2015 standards that are unmatched in the industry.

▪ Ease of Use: Our HR tools for HR Onboarding, Electronic I-9, DHS E-Verify, is intuitive and requires minimal customer training, with employers typically up and running within hours. Our solution was designed in collaboration and customer centric inputs from HR professionals with our leading customers to be flexible, easy to understand and intuitive.

▪ Proven Reliability and Security: Our data centers are secure SOC 2 Type II & ISO 27001 certified.

▪ Integration Capabilities: We work with our customers to integrate our application with their existing HRMS applications, significantly streamlining their human resources processes.

▪ Superior Customer Service: Our goal is to exceed our customers’ expectations by delivering superb customer service always.


Seller Details
Year Founded
2009
HQ Location
Gaithersburg, Maryland
Twitter
@EMPTrust
551 Twitter followers
LinkedIn® Page
www.linkedin.com
54 employees on LinkedIn®
Description

EMP Trust Solutions is a leading provider of cloud-based software solutions focused on managing employee benefits and compensation. With a commitment to improving employee engagement and simplifying HR processes, their platform offers tools for stock plan administration, employee stock purchase plans (ESPP), and other equity compensation services. The company's solutions are designed to enhance compliance, streamline workflows, and provide real-time insights for organizations of all sizes. For more information, visit their website at [emptrust.com](https://www.emptrust.com).


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PC
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Recent EMP Trust HR Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
3.5 out of 5
"Basic ATS"
The Customer Support and Development Team have been great to work with. The pro here is that you get the individualized help and a good response t...
Verified User
A
Verified UserMid-Market (51-1000 emp.)
3.5 out of 5
"Good I-9 Solution"
We like EmpTrust as an e- I-9 & E-verify solution. Everything is very customizeable. The best part is their remote agent functionality. Our account...
Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Cost Efficient & Highly Responsive"
Our representative, Kyle, always gets back quickly and is happy to meet when we have questions!
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EMP Trust HR Media

EMP Trust HR Demo - Company Policy
When onboarding new hires, provide your key company policies within the system to help them integrate to their new workplace.
EMP Trust HR Demo - Onboarding Dashboard
Onboarding summaries and dashboard provide real time status update and pending actions
EMP Trust HR Demo - New Hire's First Day
During a new hire's first day, create a great first impression, focus on creating a comfortable and welcoming environment. Within the onboarding platform, you can use the new hire's first day to introduce them to their teammates, set expectations and provide an overview of their new role.
EMP Trust HR Demo - Custom Branded Onboarding
Create a custom onboarding experience with your organizations culture, theme, and values.
EMP Trust HR Demo - Task Management
Ensure new hires complete all onboarding documents electronically with detailed and summary views
EMP Trust HR Demo - New Hire Onboarding Portal
Onboarding Portal is an online platform where new hires can do a variety of onboarding tasks, including learning about the company, signing up for benefits, completing training, and signing digital papers, among others.
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44 EMP Trust HR Reviews

4.3 out of 5
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44 EMP Trust HR Reviews
4.3 out of 5
44 EMP Trust HR Reviews
4.3 out of 5

EMP Trust HR Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for EMP Trust HRQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Legal Services
AL
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about EMP Trust HR?

Our end-users really like EMPTrust. For them, it is a fairly smooth experience. Review collected by and hosted on G2.com.

What do you dislike about EMP Trust HR?

Our HR Admins are very frustrated with EMPTrust's backend user interface. The navigation of the backend is not intuitive, and behavior is inconsistent. It is always a guessing game of how to find a feature to edit. It feels like different teams or programmers created different sections of the backend UI and then it was all hobbled together, with some parts looking and behaving differently than others. There are no hover tips to explain what checking a checkbox will do. Review collected by and hosted on G2.com.

What problems is EMP Trust HR solving and how is that benefiting you?

EMPTrust allows us to have new hires complete all their forms online. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about EMP Trust HR?

Minimal time to start an employee which has sped up our process, and the onboarding system is fairly easy to track if you have your pages set up correctly. It can be a little difficult to see what the setup should be at first so try different things. Review collected by and hosted on G2.com.

What do you dislike about EMP Trust HR?

The tech has hang-ups are the biggest issue with our portal. We also still haven't locked in a process that works for everyone at the company and it has been difficult to get the final touches finished. Review collected by and hosted on G2.com.

Recommendations to others considering EMP Trust HR:

The test environment is not exactly like what you will get. The number of needed clicks increased. Review collected by and hosted on G2.com.

What problems is EMP Trust HR solving and how is that benefiting you?

The cost is great and the process seems to be pretty intuitive for the employees in comparison with some other companies we have used. The integration with ESR needed some work, but they even rolled out an update to meet our needs. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about EMP Trust HR?

When you have a chalenenging I-9 question or situation you can call their customer service and get immediate expert help. No waiting on hold or being transferred to foreign call centers like a lot of other I-9 providers. Review collected by and hosted on G2.com.

What do you dislike about EMP Trust HR?

There are a few things with the platform that isn't intuitive and you have to be taught to use them properly. Review collected by and hosted on G2.com.

What problems is EMP Trust HR solving and how is that benefiting you?

Helping us become fully I-9 and E-verify compliant. Review collected by and hosted on G2.com.

RG
Director of Human Resources
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about EMP Trust HR?

Whenever I stress about a feature or a function, it's not necessary. Today, I called, thinking we would need to wait for a custom, and you all thought of it. There were buttons to turn on and off so the system would function the way we needed. Review collected by and hosted on G2.com.

What do you dislike about EMP Trust HR?

I can't think of anything I dislike. The system is user-friendly, and I don't find things buried as they are in some systems. Review collected by and hosted on G2.com.

What problems is EMP Trust HR solving and how is that benefiting you?

We use Applicant Tracking, I9, and E-verify, and it allows us to give permissions to different users. Review collected by and hosted on G2.com.

KR
HR Business Partner
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about EMP Trust HR?

I liked EMP Trust's ability to move paperwork online, and the support offered throughout the process. Our rep was there for every stage of the implementation to offer support and guidance, they were able to make customizations there it was appropriate. After launch they helped us work through the smaller details of the system and random issues that popped up. Review collected by and hosted on G2.com.

What do you dislike about EMP Trust HR?

I don't have any serious dislikes. We worked through all roadblocks and issues with our account rep. Review collected by and hosted on G2.com.

What problems is EMP Trust HR solving and how is that benefiting you?

We are moving away from fillable PDFs and a paper-driven onboarding process to an online one. We have made the new hire process much more efficient and smooth, making it a much more enjoyable experience for both the new hire and their supervisor. We are looking forward to exploring how to utilize the onboarding platform for a more impactful new hire experience. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about EMP Trust HR?

Customizable content and Great Service Response Review collected by and hosted on G2.com.

What do you dislike about EMP Trust HR?

More difficult to onboard when new hire does not have their own cell phone or computer Review collected by and hosted on G2.com.

Recommendations to others considering EMP Trust HR:

Excellent Onboarding with varied options depending on applicant answers Review collected by and hosted on G2.com.

What problems is EMP Trust HR solving and how is that benefiting you?

Consistent onboarding throughout 25 EIN's. Very easy to track and verify and terminate I9's. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about EMP Trust HR?

I like the easiness of being able to send new employees electronic paperwork. The system ensures that all paperwork is filled out correctly and saves time that I would typically have to use following up with someone for the correct information. My account manager has also been very good with responding to me with any questions. She did a great job in coaching me throught the implementation phase of the platform. Review collected by and hosted on G2.com.

What do you dislike about EMP Trust HR?

It can be a little complicated when it comes to adding new paperwork to a new hire package. Perhaps a more streamlined version of this would be helpful. No other downsides noted. Review collected by and hosted on G2.com.

Recommendations to others considering EMP Trust HR:

If you are looking for a way to streamline your onboarding paperwork, I would recommend EMP Trust HR. With its ease, it has allowed me to focus on other areas of my job. Review collected by and hosted on G2.com.

What problems is EMP Trust HR solving and how is that benefiting you?

Before I started using EMP Trust HR, all new hire paperwork was submitted via pdf to new hires. They filled out these forms and submitted them back to me, often times riddled with errors and mistakes. I would spend a lot of time having to follow up with these employees. With EMP Trust HR, I have not had to worry about these issues as the system will require the employee to fill out all required documents correctly. Review collected by and hosted on G2.com.

Tim V.
TV
Director of Technology
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about EMP Trust HR?

EMP Trust has proven to be a large value add for our company. The value is incredible. Replacing a distributed workforce's onboarding solution is no small task and they helped us the whole way. To say we were "picky" would have been an understatement. They helped us integrate all our current vendors together and continue to help us connect and move our data. We never have to update tax forms anymore, it's just done for us, automatically which is a huge timesaver when you work in a bunch of states. Review collected by and hosted on G2.com.

What do you dislike about EMP Trust HR?

Occasional communication issues occur but are usually because of our team not properly defining what we are after and why. Review collected by and hosted on G2.com.

Recommendations to others considering EMP Trust HR:

I recommend giving this software platform a shot. It's the best value in the industry. There aren't many companies that will work so hard to help you build the onboarding process that YOU want. They spent an untold number of hours customizing and tweaking to make it what it is today. Review collected by and hosted on G2.com.

What problems is EMP Trust HR solving and how is that benefiting you?

Onboarding a large, distributed workforce with high turnover is hard. EMP helps us do that and handles all the tax form updates, WOTC, background checks, e-verify, and i-9 verification. Without this system, we'd be doing each of these pieces by paper, like we were before.

Reduced turnover and much lower onboarding cost. Review collected by and hosted on G2.com.

Response from Mary Abtaham of EMP Trust HR

Tim, Thank you very much for the wonderful review! We are so happy to hear that the Solution and our team have been a great help and in turn reduced turnover and lowered onboarding cost! We really appreciate the feedback and we value your support. Thank you for using our Solution.

SM
HR Specialist
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about EMP Trust HR?

The system is very comprehensive and the support team is responsive to questions and problems Review collected by and hosted on G2.com.

What do you dislike about EMP Trust HR?

I like the graphs and charts but I feel like the UI can still be more user-friendly. Or perhaps EMP Trust should provide "how-to" guides for various process which would be helpful Review collected by and hosted on G2.com.

What problems is EMP Trust HR solving and how is that benefiting you?

Automating I-9, not having to manually send out invites and keep track on I-9s Review collected by and hosted on G2.com.

Joyce O.
JO
Global Human Resources Operations Assoc Analyst
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about EMP Trust HR?

I love that we were able to integrate this solution with our current ATS. It also has a great reporting capability, which is a great improvement from our previous solution. The support team is also very easily accessible and provides great service to our new hires. Review collected by and hosted on G2.com.

What do you dislike about EMP Trust HR?

The EMptrust Portal could be more seamless. It can take a bit to get used to navigating back and forth. You also have to be on the right page in order to perform an action on a new hire's record. This makes the system a bit hard to navigate. An option to search for new hire and have a quick update view to see where they are in the process will help eliminate this. Review collected by and hosted on G2.com.

Recommendations to others considering EMP Trust HR:

EMPTrust is definitely worth looking into, depending on the HR problem you are trying to solve. Review collected by and hosted on G2.com.

What problems is EMP Trust HR solving and how is that benefiting you?

EMPTrust delivers I-9 to our new hires through a secured link and automates I-9 submission to e-verify. Section 2 can also be completed by our HR team through a one-time link sent to our HR team which eliminates the need to train and onboard new users into the platform. automated e-verify. Review collected by and hosted on G2.com.