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Certify is a great web-based tool for submitting expense reports
I don't have to carry around my paper receipts.
2,197 Emburse Expense Professional (formerly Certify Expense) Reviews
Overall Review Sentiment for Emburse Expense Professional (formerly Certify Expense)
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Support provided by the vendor at implementation was excellent. Users were able to use the application immediately and are further supported by short and practical training tutorials. Review collected by and hosted on G2.com.
Being a Canadian company the VAT/GST tax functionality in the software was not as practical. However workarounds were implemented to ensure success with the use of the software. Review collected by and hosted on G2.com.
It is so hard to use, I Cabot think of anything.
Sync of credit card and receipt data from phone, email and credit card feed I thought was working.... But then they dropped the credit card feed feature and failed to notify me while they kept charging me fees. I had to find out by contacting the help desk!
They claim to process invoices but there is no way to differentiate them from receipts! This system is a complete nightmare for my accounting. Review collected by and hosted on G2.com.
The credit card feed is constantly comin unconnected, rendering the service useless. They claim to process invoices but there is no way to differentiate them from receipts! This system is a complete nightmare for my accounting. Review collected by and hosted on G2.com.
Certify helped us achieve our efficiency and internal control improvement goals. It's user-friendly and users love how fast you can submit expenses reports on the go. We have been able to report fraudulent activity by linking our corporate cards with Certify and getting a prompt message from the system. Finance reporting has also been improved by linking Certify reports with Power BI. Implementation was also quick and clean! Review collected by and hosted on G2.com.
I would say reponse time from Customer Support could be better but it's not really a hurdle. Review collected by and hosted on G2.com.
This application helps to reimburse the things in an efficient way and more accurately. Like the application a lot as it is very easy to use and not like other complex applications. Review collected by and hosted on G2.com.
The software sometimes get stuck while using or doing multiple task on it. Also, they must add some more features such as auto verying claims and other things to make it more effective. Review collected by and hosted on G2.com.
Its fast, simple to use. handles 98% of all requirements for entering an expense.
The app does a good job of recognizing receipts and filling in amounts for you such as receipts from gas stations, restaurants, etc. Review collected by and hosted on G2.com.
Sometimes it doesn't recognize the total of a restaurant receipt where a tip and total are hand written.
on the approval side, it marks certain keywords with a caution symbol. For example, if it sees the word "Green" (for golfing) or "gift card" on a receipt it will flag it. the problem is that a "green salad" will also get flagged. 90% of all receipts have a survey at the bottom that says "complete our survey for a chance to win a gift card", so any receipt from Wendy's or Home Depot will be flagged. an uber receipt with a map in it of the tampa airport will be flagged because "world of beer" is on the google map.
the only one that is confusing is that some businesses don't close out credit card transactions until the next day. so if you check out of a hotel on a Friday, the receipt may be marked on Saturday in the credit card bill from American Express. You have to match date of receipt to date of credit card, which means you have to change the correct receipt date to the following date or you cannot reconcile it. This also means that 2 dinners could end up on the same day (if one gets closed on CC on following day) which will flag for going over the daily meal limit - even though one meal was on day before.
i approve about 10-15 expense reports per week and do 2-3 month for myself. Review collected by and hosted on G2.com.
I upload receipts as I get them and it automatically starts an expense report for me at the beginning of the week. All I have to do is open it and check to make sure everything is there and hit submit. Very simple and saves a lot of time. Review collected by and hosted on G2.com.
I don't use all of the functions within certify. For what I use it for it works great. Review collected by and hosted on G2.com.
I like that you can make a file folder of expense reports that can be submitted together as one. That is a very useful feature and helpful so that you can come back to it as needed. Review collected by and hosted on G2.com.
Sometimes it is confusing to the user as it would be easy to accidentally submit the report without adding all time needed to be added. The submit button should be more clearly labelled. Review collected by and hosted on G2.com.
Simple to save reciepts and log expenses as I go via mobile device. I like that you can generate a report quickly, and submit for approval. Review collected by and hosted on G2.com.
The map it is not always accurate. When submitting a report for approval, it would be nice to have the ability to pull it back, even after a week of it sitting in the queue. My manager had to reject a report for me instead of me pulling it back and editing it. Review collected by and hosted on G2.com.
If you are uploading receipts before the report is made it is super easy to complete and turn in on time Review collected by and hosted on G2.com.
Sending receipts through email does not always compute - our phsical address is 3550 on our email and there have been a few occurrences when the software reads the email as the transaction amount is $3550. I am not the only one that that has happened to Review collected by and hosted on G2.com.
Certify expense is user freindly and I recieve my updates quickly for travel. I have had no problems with reimbursements to my account so far this year Review collected by and hosted on G2.com.
I cannot think of any downsides. There have been no issues for me or my staff submitting or receiveing payments. I have educated my staff on how to recieve payment and have no complaints Review collected by and hosted on G2.com.
