emBlue Pros and Cons

The costumer service is absolutely great. Every time I've had doubts about using the platform to it's full potencial, they've had a team ready to answer my questions and help me out. Review collected by and hosted on G2.com.

My whole experience with the platform has been pretty positive. There is nothing in particular that I don't like about EmBlue. They are absolutely efficient... Review collected by and hosted on G2.com.

The pricing and bundling features based on the user/usage count is a boon for many small and mid-sized enterprises. The customer and technical service is a standout from the rest (competitors) Review collected by and hosted on G2.com.

Lack of integration or sub-optimal integration with day-to-day messaging applications could be a point of intervention. Self service reporting could be developed and enhanced Review collected by and hosted on G2.com.

a nimble technical service that responds to the needs of the client, in addition to providing support aligned with new strategies that benefit the company. Review collected by and hosted on G2.com.

One of the opportunities for improvement they could have is the implementation of more tools that provide better segmentation to better understand the users in the databases. Review collected by and hosted on G2.com.

The team that is with you, not just behind the platform. The versatility of the features for different categories of clients for my agency let me work very agil Review collected by and hosted on G2.com.

Will love to see more native integrations Review collected by and hosted on G2.com.

Tienen respuestas muy rápidas ante cualquier incidencia y la plataforma es muy intuitiva y fácil de usar. Son un gran partner estrátegico para avanzar en todos nustros desafíos ya que nos dan soporte permanentemente. Review collected by and hosted on G2.com.

Estaría bueno que sumen una instancia mensual de reporting automático de los envíos realizados mensualmente. Review collected by and hosted on G2.com.

The different plans offered, so I could choose one without worrying about my budget and the technical support from real people (rather than just from a bot) Review collected by and hosted on G2.com.

Difficult to tell... If you have a demo account, you could only use it for 30 days... Review collected by and hosted on G2.com.

The platform is very easy to use and provides useful feedback to develop better campaigns. Review collected by and hosted on G2.com.

Sometimes the UX is slow, when you move between modules. Review collected by and hosted on G2.com.

It brings mailing, SMS, push notifications, banner pop ups, NPS surveys... all in one platform.

I also much appreciate their native Spanish support channel, great for clients in LatAm Review collected by and hosted on G2.com.

They still lack Whatsapp messaging integration. Review collected by and hosted on G2.com.

Not having to make huge integrations, simplicity of the platform Review collected by and hosted on G2.com.

sometimes it works very slowly, limited. Review collected by and hosted on G2.com.

Es una plataforma súper dinámica y poderosa con sus Flows Automáticos. El área de soporte es muy atento. Review collected by and hosted on G2.com.

Visualizar los reportes dentro de la plataforma de forma individual es un poco lento el proceso. La mejor forma es generar reportes automáticos Review collected by and hosted on G2.com.