Ecom Express Pros and Cons

Ecom Expresses services are quite satisfactory. They have connections to the remotest parts of countries and are able to deliver services on time. Tracking package is also easy. Review collected by and hosted on G2.com.

They should send regular alerts to the user on the status of their package. The user needs to go and track on their website/app regarding their parcel's current location and ETA. Review collected by and hosted on G2.com.

Easy to track the order. Timely delivery and prompt support during difficult times. Review collected by and hosted on G2.com.

Ecom Express can reduce its charges to some extent however to the most extent, its reasonable and within the affordable range. Review collected by and hosted on G2.com.

The best feature of Ecom Express is that you get multiple logistics partners in one place and you can choose as per your needs.

Also, customer support is truly recommendable. Review collected by and hosted on G2.com.

Nothing as such but sometimes you are not able to track your shipment where exactly it is. Review collected by and hosted on G2.com.

It is good, have been using the service as a customer and have not faced any problems as such. They do come and deliver to the remote areas as well, which is a blessing! Review collected by and hosted on G2.com.

The delivery agents do not have a phone number to be contacted on, it goes to their central IVR number, which is a pain, in case of an emergency there is no way to communicate with the delivery agents. Review collected by and hosted on G2.com.

Ecom Express delivers items in areas where other fail.

It delivers items on time. Review collected by and hosted on G2.com.

Updates of orders sometimes aren't clear. Review collected by and hosted on G2.com.

ECom Express ticks all the boxes of services required by my firm for tracking our logistics. Review collected by and hosted on G2.com.

Page loading could be faster. Maybe a java dynamic page can be implemented. Review collected by and hosted on G2.com.

The tracking information is elaborative and the couriers are almost on the time (personal experience) except for unavoidable circumstances Review collected by and hosted on G2.com.

Courier is lost on the way sometimes which is problematic Review collected by and hosted on G2.com.

It has a very friendly user interface to use Review collected by and hosted on G2.com.

Personally I did not dislike anything about the tool. Review collected by and hosted on G2.com.

It's fast and the approach is professional. Customers don't have a headache with the service. Review collected by and hosted on G2.com.

Nothing terrible experience for me till now. It's Good. Review collected by and hosted on G2.com.

On-time delivery promise, Web tracking, Status updates, Customer privacy protected Review collected by and hosted on G2.com.

Sometimes delay in picking up the returns Review collected by and hosted on G2.com.