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EchoInk Reviews & Product Details

Inkling has joined forces with Echo360 to revolutionize learning, enhancing educational experiences for frontline workers, students, and learners worldwide. Inkling is an employee enablement platform that transforms the way organizations engage and motivate their frontline workers by digitizing training & knowledge at the speed of work. We drive better performance in today’s dynamic business environment by delivering an innovative content authoring & distribution experience that enables employees to serve your customers, your way, every day. This shifts the learning model for frontline workers from teach, study, test to find, learn, and do. Inkling’s portfolio of solutions has proven to reduce costs and employee turnover while increasing revenue, employee engagement, and customer satisfaction.

Seller

Echo360

Discussions

EchoInk Community

Languages Supported

Arabic, Czech, German, Greek, English, Estonian, French, Hebrew, Hindi, Croatian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Dutch, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Serbian, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified), Chinese (Traditional)

Overview by

Evan Bedell

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

25 months

View More Pricing Information

Top-Rated Alternatives

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EchoInk Media

Put what your business knows in the hands of your workforce with rapid content authoring. Reduce development time up to 60%, while (instead of by) reducing training costs.

Deliver engaging, mobile learning content that people want to use on their mobile device, anytime they want. Replace traditional classroom teach study test learning with operational find, learn and do knowledge on the job.

Because 70% of learning happens on the job, Mobile Learning with Inkling lets your employees access the knowledge they need whenever they need it.

With Inkling, you can bring certification out of the LMS and into the flow of work with an intuitive, mobile learning experience that guides employees through training.

Give employees clear direction about day-to-day tasks and on-the-job expectations by enabling your mission-critical operational workflows with the right knowledge, training & insights into operations.

Inkling is the perfect Plus One system for your LMS, LXP, operational, and communications systems, by bringing training & knowledge to your workers where they are at and creating a better digital employee experience for your employees.

G2 reviews are authentic and verified.

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Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

10/2/2018

"great tool "

4.5/5

What do you like best about EchoInk?

I like the paperless process from idea to manuscript to finished publication. Review collected by and hosted on G2.com.

What do you dislike about EchoInk?

not much really, all is great. The tool is the best you can use if you are looking for a digital publishing solution. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals

Enterprise (> 1000 emp.)

10/9/2018

"Great tool for enhancing user engagement!"

4.5/5

What do you like best about EchoInk?

inking offers a way to create and distribute information to end users in an interactive and engaging manner. Publishing updates is simple and quick making it easy to keep the information relevant. Review collected by and hosted on G2.com.

What do you dislike about EchoInk?

The basic widgets need to be easier to customize. Review collected by and hosted on G2.com.

Haze S.

Global Learning Technology Manager

Restaurants

Enterprise (> 1000 emp.)

11/28/2017

"Inkling: Enabled the modernization of our learning experience"

4.5/5

What do you like best about EchoInk?

Cloud-based responsive content development and distribution was new to my organization. Because Inkling does both, we now provide a modern experience of timely information to targeted audiences based on distribution rules. Template driven, heavy use of built in patterns and widgets (some of which are custom) make it easy for novice developers "authors" to create new projects. Because content is dynamically indexed, our users can easily find the content needed through contextual searches and type-aheads. There is a caveat, see below. Review collected by and hosted on G2.com.

What do you dislike about EchoInk?

Like any new company or product, there is always room for improvement. As the business product owner of Inkling, it has been a challenge managing project activity from an oversight perspective and I'm forced to generate utilization reports outside of the product's "Insights" tool via 3rd party BI tools. In addition, I'm left in want for end-user print functionality, content rating system, and better translation/localization support. All said, Inkling has been a great partner and I'm excited to see their road-map enhancements come to fruition over the coming months. Review collected by and hosted on G2.com.

What problems is EchoInk solving and how is that benefiting you?

A large percentage of our workforce learns shoulder-to-shoulder. By leveraging Inkling and tablets, we are now able to facilitate the natural interactions between trainer and learner by providing consistent and accurate materials. This includes exposure to micro-learning videos that support the text and graphics. Inkling has been a great success changing the way our employees learn. It has also saved us millions in productivity dollars by shifting time spent from a classroom or hours in an eLearning, to where it really matters.... on the production floor. Inkling has allowed us to create materials for over a dozen countries at a pace and level of consistency not possible in the past. Review collected by and hosted on G2.com.

Verified User in E-Learning

Mid-Market (51-1000 emp.)

10/3/2018

"Great hosting site and support"

3.5/5

What do you like best about EchoInk?

Inkling has proven to be a great platform for our product and continues to work to improve our customer experience Review collected by and hosted on G2.com.

What do you dislike about EchoInk?

Manipulation within the program can be clunky and difficult Review collected by and hosted on G2.com.

Verified User in Education Management

Enterprise (> 1000 emp.)

8/30/2018

"Inkling for the classroom"

3/5

What do you like best about EchoInk?

It is a good way to share documents for groups. It is easy to learn. Review collected by and hosted on G2.com.

What do you dislike about EchoInk?

I do not like that there is no way to share edits to documents Review collected by and hosted on G2.com.

Response from Chris Tratar of EchoInk

edit

Thank-you for taking the time to leave a review. We wanted to pass along some thoughts on editing documents that might help you out! For sharing your edits within Habitat, "Review Changes" mode helps your colleagues see edits made to a page’s content over a defined time period by a specific user. In addition, with our new Inkling Notices feature, content authors and distributors can send alerts to their audiences about new or updated content, timely communications, or critical corrections. If you would like more detailed instructions about how to use Notices or navigate the "Review Changes" mode please email support@inkling.com and we'll get you all set up!

Verified User in E-Learning

Enterprise (> 1000 emp.)

10/9/2018

Business partner of the seller or seller's competitor, not included in G2 scores.

"Intuitive, Quality Tool"

5/5

What do you like best about EchoInk?

Inkling is a clean, well designed reader. The content creation tool Habitat is stunning and easy to use. Review collected by and hosted on G2.com.

What do you dislike about EchoInk?

There are some difficulties in Habitat when adjusting tables and tools, but I have no complaints about the reader. Review collected by and hosted on G2.com.

Verified User in E-Learning

Enterprise (> 1000 emp.)

10/2/2018

"Great experiences with Inkling"

5/5

What do you like best about EchoInk?

The ease for developers of training and the users of training Review collected by and hosted on G2.com.

What do you dislike about EchoInk?

There is nothing I can think of at this time Review collected by and hosted on G2.com.

Buechi L.

Enterprise (> 1000 emp.)

10/3/2018

"Super"

5/5

What do you like best about EchoInk?

This platform is really user friendly and easy to use. Review collected by and hosted on G2.com.

What do you dislike about EchoInk?

I didn’t have any negativ comments to share. Review collected by and hosted on G2.com.

Stephanie D.

Enterprise (> 1000 emp.)

5/17/2018

"User Freindly "

5/5

What do you like best about EchoInk?

The intuitiveness of Habitat cuts down on the learning curve for new users. The folks at Inkling are good at addressing my companies needs with their timely releases. The drag and drop widgets give the engagement to give our end-users the interaction that promotes learning. Review collected by and hosted on G2.com.

What do you dislike about EchoInk?

Limited administrator features. Looking forward to the release of the enhanced capabilities. We have faith that Habitat is working on a solution to provide a win-win for both parties. Review collected by and hosted on G2.com.

Michelle M.

Director - Global Training @ Oath (AOL & Yahoo)

Internet

Enterprise (> 1000 emp.)

11/17/2017

"Very happy with Inkling"

4.5/5

What do you like best about EchoInk?

We've been able to build higher quality content in less time than it would take with other development tools. Our finished products look very professional and engaging, without the need for graphic designers! Love the drag-and-drop interface. Also very happy with Inkling's responsiveness to our questions and any issues that arise. Review collected by and hosted on G2.com.

What do you dislike about EchoInk?

We haven't been able to get exactly the reporting that we've been looking for, but improvements to Insights are on the roadmap this year. We have a list of suggestions for product enhancements, but of course Inkling can't get to all of them at once. It seems the focus for development is more on the mobile side, which is not something we are using. Review collected by and hosted on G2.com.