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EchoInk Reviews & Product Details

Inkling has joined forces with Echo360 to revolutionize learning, enhancing educational experiences for frontline workers, students, and learners worldwide. Inkling is an employee enablement platform that transforms the way organizations engage and motivate their frontline workers by digitizing training & knowledge at the speed of work. We drive better performance in today’s dynamic business environment by delivering an innovative content authoring & distribution experience that enables employees to serve your customers, your way, every day. This shifts the learning model for frontline workers from teach, study, test to find, learn, and do. Inkling’s portfolio of solutions has proven to reduce costs and employee turnover while increasing revenue, employee engagement, and customer satisfaction.

Seller

Echo360

Discussions

EchoInk Community

Languages Supported

Arabic, Czech, German, Greek, English, Estonian, French, Hebrew, Hindi, Croatian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Dutch, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Serbian, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified), Chinese (Traditional)

Overview by

Evan Bedell

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

25 months

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Top-Rated Alternatives

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EchoInk Media

Put what your business knows in the hands of your workforce with rapid content authoring. Reduce development time up to 60%, while (instead of by) reducing training costs.

Deliver engaging, mobile learning content that people want to use on their mobile device, anytime they want. Replace traditional classroom teach study test learning with operational find, learn and do knowledge on the job.

Because 70% of learning happens on the job, Mobile Learning with Inkling lets your employees access the knowledge they need whenever they need it.

With Inkling, you can bring certification out of the LMS and into the flow of work with an intuitive, mobile learning experience that guides employees through training.

Give employees clear direction about day-to-day tasks and on-the-job expectations by enabling your mission-critical operational workflows with the right knowledge, training & insights into operations.

Inkling is the perfect Plus One system for your LMS, LXP, operational, and communications systems, by bringing training & knowledge to your workers where they are at and creating a better digital employee experience for your employees.

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Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

11/17/2017

"Global Training and Development Sr Manager"

4/5

What do you like best about EchoInk?

The ease of creating high quality interactive content as well as the ability to make edits and push to the field in real time. Review collected by and hosted on G2.com.

What do you dislike about EchoInk?

Managing users. The back end to manage active/retired users and the Inkdocs they receive is not ADMIN friendly. Review collected by and hosted on G2.com.

Response from Chris Tratar of EchoInk

edit

Hi there, and thanks for your review! We wanted to let you know that we have a new Audiences feature coming out that will make it much more efficient and transparent to control content distribution at enterprise scale. It will let you define and manage saved distribution groups (Audiences), and then use them to distribute both Inkdocs and Notices to your users. You will also get a new dashboard for better visibility into who has access to what content at any time. This feature will be available early 2019 and we hope you find it helpful!

Kevin H.

Sr. Learning and Development Specialist

Computer Software

Enterprise (> 1000 emp.)

10/9/2018

"We love Inkling!"

4/5

What do you like best about EchoInk?

I like that I can have anyone on my team up to speed on the platform in less than an hour. Review collected by and hosted on G2.com.

What do you dislike about EchoInk?

I dislike how limited we are in regards to design we can change on our own. Review collected by and hosted on G2.com.

Patricia M.

Enterprise (> 1000 emp.)

10/2/2018

"Creating in inkling"

4.5/5

What do you like best about EchoInk?

Patterns, ease of style changes. Save reminders. Inserting images. Widgets.adding pages Review collected by and hosted on G2.com.

What do you dislike about EchoInk?

It's good. No issues it I very flexible Review collected by and hosted on G2.com.

Danielle H.

Instructional Developer

Biotechnology

Enterprise (> 1000 emp.)

1/17/2018

"Completely changed the we do training!"

5/5

What do you like best about EchoInk?

Easy to use development interface (Habitat). No HTML experience required to create rich, interactive mobile materials. Deployment via mobile devices is genius with little to no training required to use. Distribution rules allow for restricting the library without complexity. API's make for easy LMS integration. Review collected by and hosted on G2.com.

What do you dislike about EchoInk?

User administration on a large scale can be improved. I would like to see a user-export feature from Habitat. Review collected by and hosted on G2.com.

Recommendations to others considering EchoInk:

Inkling is easily scalable from small to large numbers and has multiple potential use cases. If you are looking to create mobile materials but don't have a team of app developers, this is the tool. The customer success team at Inkling is with you every step of the way in implementation. Review collected by and hosted on G2.com.

What problems is EchoInk solving and how is that benefiting you?

We have created a way to pull the sales collateral together to build a story around our marketing tools and training. For our external use, we have found a way to provide updated training materials to our customers in an easily searchable, on-demand format. We are saving more in print costs than what it costs to provide this platform while enhancing the customer training experience. Review collected by and hosted on G2.com.

Lisa D.

Market Training Manager

Retail

Enterprise (> 1000 emp.)

10/3/2018

"Amazingly easy navigation"

5/5

What do you like best about EchoInk?

Ability to search and find ALL sections related to a specific topic Review collected by and hosted on G2.com.

What do you dislike about EchoInk?

I can't really think of anything that I don't like at this point Review collected by and hosted on G2.com.

Tatiana L.

Talent Acquisition Administrative Assistant

Restaurants

Enterprise (> 1000 emp.)

10/3/2018

Business partner of the seller or seller's competitor, not included in G2 scores.

"Use of Inkling"

5/5

What do you like best about EchoInk?

Ability to add comments from different reviewers, easy to add content, ability to review and forward comments to different user. Easy to add and format new slides, easy to copy slides, Review collected by and hosted on G2.com.

What do you dislike about EchoInk?

Alerts and errors, not ability to track the completion of the e-learning of the candidate Review collected by and hosted on G2.com.

Verified User in Retail

Enterprise (> 1000 emp.)

10/2/2018

"Sr Coordinator of Change Enablement"

4/5

What do you like best about EchoInk?

Ease of meeting employees where they are with the information they need. The ability to leverage multiple formats of information to communicate the information and expectation. Review collected by and hosted on G2.com.

What do you dislike about EchoInk?

The navigation hierarchy is limiting. The macro grouping of collections and then straight to a document I would like to see the ability to create dynamic hierarchies based on the business need in presenting the documents. Review collected by and hosted on G2.com.

Rachel B.

Media Design Specialist

Retail

Enterprise (> 1000 emp.)

10/9/2018

"Great Experience!"

5/5

What do you like best about EchoInk?

It is a great way for to have all our company's content in one place. Review collected by and hosted on G2.com.

What do you dislike about EchoInk?

When copying and pasting info that includes pictures, the pictures do not paste. Review collected by and hosted on G2.com.

Jeff B.

Global Dealer Learning Solutions Administrator

Machinery

Enterprise (> 1000 emp.)

5/18/2018

"Inkling in the Enterprise - manufacturing industry"

4/5

What do you like best about EchoInk?

Ease of use for authors, great design and search-ability. Review collected by and hosted on G2.com.

What do you dislike about EchoInk?

Administration side of platform could use some more robust features for larger libraies of content and large number of authors and users (thousands of InkDocs and tens of thousands of users). Review collected by and hosted on G2.com.

What problems is EchoInk solving and how is that benefiting you?

Enabling subject matter experts to capture knowledge from their experiences and share across large enterprise. Marketing, Sales, Service and Leadership training material development and deployment across complex learning ecosystem which will eventually include many LMSs and platforms world wide. Review collected by and hosted on G2.com.

Thomas N.

Enterprise (> 1000 emp.)

10/10/2018

"A great tool for sharing information"

4/5

What do you like best about EchoInk?

To create Chapters with different content. The Links between these capters and the search funktion across all chapters Review collected by and hosted on G2.com.

What do you dislike about EchoInk?

The look of the programm is not very clear for new users. They have trouble to navigate. Review collected by and hosted on G2.com.