Ebsta's Revenue Intelligence Platform Reviews & Product Details

It is directly integrated to my office GMail account, and from there directly into SalesForce. No longer am I wasting time/copy pasting emails into SF so that I can review communications relative to the account, no longer am I manually uploading documents to SalesForce either. If the email comes from a contact that is associated to an account in SF, I can rest assured that the email will automagically post to SF and if I wish to upload attached documents I can upload them as well with just a couple of clicks.

Furthermore, if I wish to add a conversation that is not associated to a contact, I can do this as well by searching for the account with the Ebsta buttons that populate to every email and upload those conversations and/or documents to the SF account.

It's easy to learn, and very effective, saves me hours every day. Review collected by and hosted on G2.com.

I wish it could automatically upload the email conversations sooner. I don't know that I would call it a dislike, but I would prefer to be able to see it in the SF account sooner. It is reliably there within 24 yours, without fail, but I would prefer the upload to happen within the hour, vice within a day. Review collected by and hosted on G2.com.

We've been using Ebsta for years now, and this tool is excellent at what it aims to accomplish. Truly a tool that is successful at increasing productivity and helps its users with being efficient in the day to day tasks. Our Sales teams like how easy it is to convert emails from their inbox into Salesforce activities, so adopting Ebsta is easy. The best part of Ebsta is the support, hands down! I've been working with Alp for years, and he is precisely the kind of support you hope for when working with a technology service - reliable and responsive! Review collected by and hosted on G2.com.

Ebsta is great at what it does, but there is always room for improvement! I hope they build in more options to their scheduling tool so that we do not have to use more tools beyond Ebsta for those needs. Review collected by and hosted on G2.com.

We are very happy with our Ebsta product. It fits in so well with Salesforce and with Google that it allows us to seamlessly have all the information at our fingertips when we are looking at a specific client instead of having to go back and forth from different platforms. I can easily see everything I want to know. Review collected by and hosted on G2.com.

Nothing really. I just wish we had found Ebsta before we spent all this money on a SF integration since Ebsta can also do a lot of what our SF platform does but at a much cheaper price. Review collected by and hosted on G2.com.

When our IT team introduced Ebsta To usI was excited about what this program could do. It is made campaign emails so much better because all I have to do is set a few steps and forget it. Calendar emails are so much easier again sending a link and having our candidates set the time that's best for them. As well as email tracking plus the integration between Salesforce and Ebsta is great. I would highly recommend this product to anyone. Review collected by and hosted on G2.com.

Nothing I think this program works great Review collected by and hosted on G2.com.

Ebsta provides our users with saving emails automatically and a two way google calendar sync into Salesforce. They also have a toolbar that allows for easy editing without even going into Salesforce records. This has proven to be really efficient and allows our users fast access to data and easy editing abilities without loading the salesforce page. Review collected by and hosted on G2.com.

Ebsta doesn't have many downsides. The only one that sticks out to me is that when scheduling an event through the toolbar it doesn't allow the user the option to switch from Military time to Standard Time format. Review collected by and hosted on G2.com.

We love the ability to cross-reference Salesforce contact and account details with new candidate and business development prospects on LinkedIn Recruiter easily and efficiently. The auto-sync email documentation and analytics within Salesforce is also invaluable to our management team in being able to track and evaluate team member activity performance. Review collected by and hosted on G2.com.

We wish there was the ability to customize the viewable fields within the tool bar as the standard fields are less helpful to us than what we would like to show. Review collected by and hosted on G2.com.

Being able to track and keep track of emails is a boon to us in the recruitment industry. We would be lost without Ebsta's product and customer service. Review collected by and hosted on G2.com.

Navigating menu's can sometimes be difficult. However, we can usually reach out to the Ebsta support when trying to review how to get things done Review collected by and hosted on G2.com.

Ebsta is a great tool for syncing emails to the Account, Contact, and Lead pages. It provides full transparency into different departments interactions with a customer. It's easy to set up and maintain from the Admin portal. The service we've received from Ebsta has been great as well. Review collected by and hosted on G2.com.

Nothing. We used to have to re-connect a user inbox with every password change. Ebsta worked on a solution to allow the users to stay connected through a password change. Review collected by and hosted on G2.com.

From an administrator's perspective, the ease of configuration, hands-off nature of the product once configured and intuitive interface easy for reps to pick up. From a sales reps' perspective, this is a great tool to gather as much knowledge to perform the job as well as possible. Review collected by and hosted on G2.com.

If I had to say, it was having an Outlook X Ebsta X Salesforce integration but we are currently testing it. There are occasional power-outages like any other major tool but these are handled very smoothly. Review collected by and hosted on G2.com.

Ebsta really maximizes our team's efficiency and productivity by allowing them to work wherever and whenever without having to be constantly in and out of Salesforce. It works with all the products and services that we use and works seamless with our customized fields and functions of Salesforce. Review collected by and hosted on G2.com.

We have had no complaints so far. Any issues that we have, the Ebsta team is always very helpful and quick to resolve any issues. Review collected by and hosted on G2.com.