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Dynamics 365 Marketing Reviews & Product Details

TS
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Dynamics 365 Marketing?

Dynamics 365 Marketing auto-generated posters and promotional messages are amazing and one of the best platforms. It is very easy to implement and easy to integrate. Their customer support is also very nice and you can use it frequently. Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Marketing?

There is nothing to dislike all features are very nice. They can add a variety of language parts. As we also have a variety of customers using our. Review collected by and hosted on G2.com.

What problems is Dynamics 365 Marketing solving and how is that benefiting you?

Dynamics 365 Marketing helps us to handle all the social media platforms. They are helping us to serve the best content to our users and more than this they are always updated and have all the trends design and pamphlets. Review collected by and hosted on G2.com.

Dynamics 365 Marketing Overview

What is Dynamics 365 Marketing?

Increase customer demand for your products and services, create seamless customer experiences, and improve marketing results with Dynamics 365 Marketing.

Dynamics 365 Marketing Details
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Product Description

Increase customer demand for your products and services, create seamless customer experiences, and improve marketing results with Dynamics 365 Marketing.


Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
14,057,481 Twitter followers
LinkedIn® Page
www.linkedin.com
238,990 employees on LinkedIn®
Ownership
MSFT
Phone
+1 (877) 276-2464
Total Revenue (USD mm)
$204,090
Description

Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters. Microsoft operates in 190 countries and is made up of approximately

8,000 passionate employees worldwide.


KT
Overview Provided by:

Dynamics 365 Marketing Integrations

(3)
Integration information sourced from real user reviews.

Recent Dynamics 365 Marketing Reviews

ZB
Zane B.Enterprise (> 1000 emp.)
0.0 out of 5
"Expensive and Very Hard to Use"
Dynamics 365 has a strong integration with the Microsoft ecosystem, making it an low resistance choice for organizations already using Office 365, ...
AK
Anagha K.Mid-Market (51-1000 emp.)
4.5 out of 5
"good"
this software helped me to do marketing, CRM etc
BS
Bappaditya S.Enterprise (> 1000 emp.)
5.0 out of 5
"Lives up to its name - My Everyday essential"
Certain areas like the proper integration of performance Analytics with sales forecasting, sales automation and workflow automation or some of the ...
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Dynamics 365 Marketing Media

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141 out of 142 Total Reviews for Dynamics 365 Marketing

4.3 out of 5
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Dynamics 365 Marketing Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Dynamics 365 MarketingQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
ZB
Associate Director of Marketing
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Dynamics 365 Marketing?

Dynamics 365 has a strong integration with the Microsoft ecosystem, making it an low resistance choice for organizations already using Office 365, Power BI, and Teams. However, in my experience, the complexity of setup and reliance on IT resources make it hard to use compared to other platforms. If quick adoption and user friendliness are priorities, other solutions would be better. Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Marketing?

Dynamics 365 has a steep learning curve and requires significant IT involvement for daily use and optimization. The interface is not intuitive, making adoption slower for all teams. Campaign automation is difficult to figure out and lacks the flexibility of tools like HubSpot.

Reporting needs plugins for deeper insights. The marketing features feel obsolete, requiring multiple steps for tasks that should be very straightforward.

Integrations needed outside the Microsoft ecosystem are very challenging, making it less usable for teams with a diverse tech stack. Review collected by and hosted on G2.com.

What problems is Dynamics 365 Marketing solving and how is that benefiting you?

Right now, it is unable to solve any of my problems the learning curve is so steep that after a year of access nothing is even running in the system yet Review collected by and hosted on G2.com.

BS
Content and Branding Specialist
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Dynamics 365 Marketing?

Certain areas like the proper integration of performance Analytics with sales forecasting, sales automation and workflow automation or some of the best features of this software. Apart from that a lot of these features are very well synchronized making it a 1 platform tool for all things marketing starting from grassroots-level tasks like email marketing to planning campaigns. It is definitely a tool that is easy to use once you get the hang of it. Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Marketing?

Mostly it is a tool that benefits every stakeholder related to marketing or operations in general. Frankly, I do not dislike anything about Dynamic 365 marketing but I feel the implementation part can be made much more easier. For the branding team, we decided that we need Dynamic 365 and therefore we decided to organize training on the same. A bit of restriction to change and the lack of interest from certain members were identified. Some did not understand the need for the same because they might not use it frequently. Review collected by and hosted on G2.com.

What problems is Dynamics 365 Marketing solving and how is that benefiting you?

We used to have a problem of workflow management as well as workflow automation previously. Adoption of this program helped us solve these problems seamlessly and now we find ourselves sharing laughs about how we used to work versus how we work now. The sweat droplets have clearly reduced. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Dynamics 365 Marketing?

In the events world, we always need to automate and be in the lookout of what's hot. What I really appreciate is the comprehensive nature of the platform. This app is not just a simple task manager; hence, it's a full-fledged system that can handle everything from event planning and registration to marketing, sales, and even post-event analysis. Having all this information in one place is a huge win. For example, being able to track attendee registrations directly within the same system where we manage our marketing campaigns is a huge time-saver. It eliminates the need for manual data entry and reduces the risk of errors. Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Marketing?

Only issue is the complexitiy. For newbies, you will surely encounter confusion as the system itself is not intuitive. I just hope they will provide more training, a responsive custmomer service or most importantly, fix the UX/UI of the app. Review collected by and hosted on G2.com.

What problems is Dynamics 365 Marketing solving and how is that benefiting you?

We're using mostly Microsoft environment in our process so its integration with other Microsoft products is surely a major plus. It's seamless integration is saving so much time and efficiency with our overall workflow. Review collected by and hosted on G2.com.

DD
Business Development Manager
Facilities Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Dynamics 365 Marketing?

I list most because, Microsoft Dynamics 365 is an integrated bundle of

Customer relationship enterprise resource planning:

management software available at Microsoft.

This involves multiple functions such as sales, customer

Service, Field Service, Operations, Finance, and Marketing.

And project service automation onto a single platform. Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Marketing?

So far I have not had any problems while using it. Review collected by and hosted on G2.com.

What problems is Dynamics 365 Marketing solving and how is that benefiting you?

Dynamics 365 Marketing offers an integrated place where I can easily target my target - audience according to my Campeign or Events. Review collected by and hosted on G2.com.

AK
marketer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Dynamics 365 Marketing?

this software helped me to do marketing, CRM etc Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Marketing?

There is nothing to dislike this product Review collected by and hosted on G2.com.

What problems is Dynamics 365 Marketing solving and how is that benefiting you?

marketing Review collected by and hosted on G2.com.

AN
Senior Digital Marketing Executive
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Dynamics 365 Marketing?

It does pretty much all you need from a CRM Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Marketing?

It's clunky to use, not the most user friendly Review collected by and hosted on G2.com.

What problems is Dynamics 365 Marketing solving and how is that benefiting you?

When I was using D365, the organisation I worked for didn't previously have a CRM so all lists and campaigns were built manually. D365 allowed us to bring our marketing in to the 21st century by automating specific communications based on various user criteria Review collected by and hosted on G2.com.

BD
Sales Development Representative
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Dynamics 365 Marketing?

What is find most helpful about Dynamics 265 Marketing is its complete set oftools for managing marketing campaigns. I feel one of the upside of using Dynamics 365 Marketing is its seamless integration with other Microsoft softwares like Dynamics 365 sales. Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Marketing?

The least helpful feature about Dynamics 365 Marketing is itslearning curve, especially for users who have no or limited experience with similar marketing automation tools. One downside of using Dynamics 365 Marketing will be its occusional system slowdowns. Review collected by and hosted on G2.com.

What problems is Dynamics 365 Marketing solving and how is that benefiting you?

Dynamics 365 Marketing helped us in streamlining and automating marketing processes, reducing manual efforts. The automation includes campaign creation, email marketing, lead nurturing, etc. Also, it helped us in tracking the performance of the marketing campaigns using it analytical tools. Review collected by and hosted on G2.com.

MD
Web/ Email Specialist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Dynamics 365 Marketing?

The tools to format an email are very easy to use Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Marketing?

It crashes on the time. Sometimes while working on doc:

1. The format will change, or features like adding links will disappear.

2. Should you want to edit within the text it will crash, so you have to right-click in order to not have to completely go back out to continue editing your doc.

3. If you click on a link while editing it will take you to the screen of the link in preview mode and wont let you exit, so you have close out all the way Review collected by and hosted on G2.com.

What problems is Dynamics 365 Marketing solving and how is that benefiting you?

I build emails with this software. It doesn't solve much problems because it takes so long to create a simple email due to the system always crashing when making edits or building Review collected by and hosted on G2.com.

CL
analista de datos
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
Translated Using AI
What do you like best about Dynamics 365 Marketing?

The best part is that there are many tools that coordinate and interweave plots. Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Marketing?

What I don't like are the trial updates. Review collected by and hosted on G2.com.

What problems is Dynamics 365 Marketing solving and how is that benefiting you?

It has helped me with the organization of articles and the execution of tasks. Review collected by and hosted on G2.com.

JB
Project manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Dynamics 365 Marketing?

Dynamics 365 helps our team to managing and capturing leads efficiently and it helps our company to nurture prospects through targeted campaigns. This platform provides tools for our team which helps us to planning, executing and analyzing market campaigns. Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Marketing?

We had nothing to dislike in this tool. We had not face any problem yet. Review collected by and hosted on G2.com.

What problems is Dynamics 365 Marketing solving and how is that benefiting you?

Dynics 365 marketing gives valuable insights into marketing performance and this platform helps our company to track campaigns effectiveness. It helps our company to streamline our marketing efforts. Review collected by and hosted on G2.com.