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Dynamics 365 Marketing Reviews & Product Details

Dynamics 365 Marketing Overview

What is Dynamics 365 Marketing?

Increase customer demand for your products and services, create seamless customer experiences, and improve marketing results with Dynamics 365 Marketing.

Dynamics 365 Marketing Details
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Product Description

Increase customer demand for your products and services, create seamless customer experiences, and improve marketing results with Dynamics 365 Marketing.


Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
14,031,499 Twitter followers
LinkedIn® Page
www.linkedin.com
238,990 employees on LinkedIn®
Ownership
MSFT
Phone
+1 (877) 276-2464
Total Revenue (USD mm)
$204,090
Description

Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters. Microsoft operates in 190 countries and is made up of approximately

8,000 passionate employees worldwide.


KT
Overview Provided by:

Recent Dynamics 365 Marketing Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
3.0 out of 5
"A Mostly Positive Review"
In the events world, we always need to automate and be in the lookout of what's hot. What I really appreciate is the comprehensive nature of the pl...
AN
Aaron N.Enterprise (> 1000 emp.)
2.5 out of 5
"It does the job but can be clunky"
It does pretty much all you need from a CRM
Dharmendra Kumar  D.
DD
Dharmendra Kumar D.Small-Business (50 or fewer emp.)
4.5 out of 5
"Microsoft Dynamics 365 is an integrated bundle of Enterprise Solution."
I list most because, Microsoft Dynamics 365 is an integrated bundle of Customer relationship enterprise resource planning: management software av...
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Dynamics 365 Marketing Media

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139 Dynamics 365 Marketing Reviews

4.3 out of 5
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139 Dynamics 365 Marketing Reviews
4.3 out of 5
139 Dynamics 365 Marketing Reviews
4.3 out of 5

Dynamics 365 Marketing Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Dynamics 365 MarketingQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Dynamics 365 Marketing?

In the events world, we always need to automate and be in the lookout of what's hot. What I really appreciate is the comprehensive nature of the platform. This app is not just a simple task manager; hence, it's a full-fledged system that can handle everything from event planning and registration to marketing, sales, and even post-event analysis. Having all this information in one place is a huge win. For example, being able to track attendee registrations directly within the same system where we manage our marketing campaigns is a huge time-saver. It eliminates the need for manual data entry and reduces the risk of errors. Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Marketing?

Only issue is the complexitiy. For newbies, you will surely encounter confusion as the system itself is not intuitive. I just hope they will provide more training, a responsive custmomer service or most importantly, fix the UX/UI of the app. Review collected by and hosted on G2.com.

What problems is Dynamics 365 Marketing solving and how is that benefiting you?

We're using mostly Microsoft environment in our process so its integration with other Microsoft products is surely a major plus. It's seamless integration is saving so much time and efficiency with our overall workflow. Review collected by and hosted on G2.com.

Dharmendra Kumar  D.
DD
Business Development Manager
Facilities Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Dynamics 365 Marketing?

I list most because, Microsoft Dynamics 365 is an integrated bundle of

Customer relationship enterprise resource planning:

management software available at Microsoft.

This involves multiple functions such as sales, customer

Service, Field Service, Operations, Finance, and Marketing.

And project service automation onto a single platform. Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Marketing?

So far I have not had any problems while using it. Review collected by and hosted on G2.com.

What problems is Dynamics 365 Marketing solving and how is that benefiting you?

Dynamics 365 Marketing offers an integrated place where I can easily target my target - audience according to my Campeign or Events. Review collected by and hosted on G2.com.

AN
Senior Digital Marketing Executive
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Dynamics 365 Marketing?

It does pretty much all you need from a CRM Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Marketing?

It's clunky to use, not the most user friendly Review collected by and hosted on G2.com.

What problems is Dynamics 365 Marketing solving and how is that benefiting you?

When I was using D365, the organisation I worked for didn't previously have a CRM so all lists and campaigns were built manually. D365 allowed us to bring our marketing in to the 21st century by automating specific communications based on various user criteria Review collected by and hosted on G2.com.

Biplab D.
BD
Sales Development Representative
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Dynamics 365 Marketing?

What is find most helpful about Dynamics 265 Marketing is its complete set oftools for managing marketing campaigns. I feel one of the upside of using Dynamics 365 Marketing is its seamless integration with other Microsoft softwares like Dynamics 365 sales. Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Marketing?

The least helpful feature about Dynamics 365 Marketing is itslearning curve, especially for users who have no or limited experience with similar marketing automation tools. One downside of using Dynamics 365 Marketing will be its occusional system slowdowns. Review collected by and hosted on G2.com.

What problems is Dynamics 365 Marketing solving and how is that benefiting you?

Dynamics 365 Marketing helped us in streamlining and automating marketing processes, reducing manual efforts. The automation includes campaign creation, email marketing, lead nurturing, etc. Also, it helped us in tracking the performance of the marketing campaigns using it analytical tools. Review collected by and hosted on G2.com.

Michelle D.
MD
Web/ Email Specialist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Dynamics 365 Marketing?

The tools to format an email are very easy to use Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Marketing?

It crashes on the time. Sometimes while working on doc:

1. The format will change, or features like adding links will disappear.

2. Should you want to edit within the text it will crash, so you have to right-click in order to not have to completely go back out to continue editing your doc.

3. If you click on a link while editing it will take you to the screen of the link in preview mode and wont let you exit, so you have close out all the way Review collected by and hosted on G2.com.

What problems is Dynamics 365 Marketing solving and how is that benefiting you?

I build emails with this software. It doesn't solve much problems because it takes so long to create a simple email due to the system always crashing when making edits or building Review collected by and hosted on G2.com.

Cid E. L.
CL
analista de datos
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
Translated Using AI
What do you like best about Dynamics 365 Marketing?

The best part is that there are many tools that coordinate and interweave plots. Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Marketing?

What I don't like are the trial updates. Review collected by and hosted on G2.com.

What problems is Dynamics 365 Marketing solving and how is that benefiting you?

It has helped me with the organization of articles and the execution of tasks. Review collected by and hosted on G2.com.

JB
Project manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Dynamics 365 Marketing?

Dynamics 365 helps our team to managing and capturing leads efficiently and it helps our company to nurture prospects through targeted campaigns. This platform provides tools for our team which helps us to planning, executing and analyzing market campaigns. Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Marketing?

We had nothing to dislike in this tool. We had not face any problem yet. Review collected by and hosted on G2.com.

What problems is Dynamics 365 Marketing solving and how is that benefiting you?

Dynics 365 marketing gives valuable insights into marketing performance and this platform helps our company to track campaigns effectiveness. It helps our company to streamline our marketing efforts. Review collected by and hosted on G2.com.

Jennifer  W.
JW
Marketing Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Dynamics 365 Marketing?

The deep connection with other Microsoft programs is what I like best about utilizing Dynamics 365 Marketing. The integration of Dynamics 365 Marketing with tools such as Microsoft 365 and Power BI creates a unified platform for marketing management. Furthermore, its emphasis on personalization and automation boosts advertising efficacy, providing a full and coherent experience. Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Marketing?

The part of Dynamics 365 Marketing that I dislike the most is the steep learning curve. Although the platform is powerful, it might be confusing for new users. The requirement for time to become thoroughly acquainted with all of the features could be an impediment. However, after this phase is complete, the platform's effectiveness compensates for the initial adaption period. Review collected by and hosted on G2.com.

What problems is Dynamics 365 Marketing solving and how is that benefiting you?

I handle problems linked to the comprehensive management of marketing campaigns by using Dynamics 365 Marketing. Benefits include increased campaign personalization and automation efficiency, a comprehensive view of the client lifetime, and the ability to make informed decisions using advanced analytics. Integrating seamlessly with other Microsoft programs improves collaboration and consistency across the enterprise, enhancing operational effectiveness and customer happiness. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
TP
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
What do you like best about Dynamics 365 Marketing?

The best part is the integration with other Microsoft Products. We were able to run campaigns automatically. It also helped us track potential clients. It also provides information on how well the campaign is doing. Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Marketing?

Dynamics 365 Marketing is on the expensive side. Smaller clients might find it a bit expensive. Review collected by and hosted on G2.com.

What problems is Dynamics 365 Marketing solving and how is that benefiting you?

This tool provides lot of automation and is used to simplify the marketing campaign. Review collected by and hosted on G2.com.

Taylor H.
TH
Assistant/Digital Media Coordinator
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Dynamics 365 Marketing?

It is most useful to keep track of a client's campaign (when it starts, the internal processing of the contract, updates after a campaign launches). also SUPER helpful for highlighting target items of what a client wants for future campaigns as well as tracking the amount of times I've had a meeting /email with said client Review collected by and hosted on G2.com.

What do you dislike about Dynamics 365 Marketing?

THe amout of data that I had to figure out how to enter in the beggining was a bit overwhelming; however, after going through the site thoroughly and receiving a guided tour, I understood how to use the site more effectively. Review collected by and hosted on G2.com.

What problems is Dynamics 365 Marketing solving and how is that benefiting you?

One realy cool feature is that it features the AI sudince driven recommendations so that you can see audience analytics, which helps me to understand where and how consumers are spending their money! Review collected by and hosted on G2.com.