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Dubsado Reviews & Product Details - Page 3

Dubsado Overview

What is Dubsado?

Business Management Solution

Dubsado Details
Languages Supported
English
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Seller Details
Seller
Dubsado
Year Founded
2015
HQ Location
Burbank , CA
Twitter
@mydubsado
3,464 Twitter followers
LinkedIn® Page
www.linkedin.com
21 employees on LinkedIn®

RB
Overview Provided by:

Recent Dubsado Reviews

Michelle R.
MR
Michelle R.Small-Business (50 or fewer emp.)
4.0 out of 5
"Great Customer Service. Features May Require Workarounds"
Dubsado has a very responsive, helpful, and informative customer service team. They respond quickly within business hours and always within a reas...
Haruka  K.
HK
Haruka K.Small-Business (50 or fewer emp.)
2.5 out of 5
"Dubsado tried to charge my client 100 more than what I issued invoice"
I switched from honeybook and it's easy to use. The function is straightforward and they have a free course that can help you learn about the tool....
Maryanne R.
MR
Maryanne R.Small-Business (50 or fewer emp.)
4.0 out of 5
"A One Stop Shop CRM"
I love the proposal/invoice/contract feature so much. As well as the extensive workflow capabilities.
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Dubsado Media

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Video Reviews

71 Dubsado Reviews

4.2 out of 5
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71 Dubsado Reviews
4.2 out of 5
71 Dubsado Reviews
4.2 out of 5

Dubsado Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for DubsadoQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Jill M.
JM
CEO, Life Coach
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Dubsado?

It gives me all the features I want (except email marketing). It is an all-in-one tool with so much customization. It can act as a personal assistant in my business which is fantastic. I love creating a contract and an invoice and automate sending that all to a client once they've said yes after a consult they booked through Dubsado. All the things! Review collected by and hosted on G2.com.

What do you dislike about Dubsado?

It is overwhelming because of all the features. But I do like that even Dubsado says to do things manually to figure out your needs and then create automations. They have so many tools to help set things up. Review collected by and hosted on G2.com.

What problems is Dubsado solving and how is that benefiting you?

I am able to create contracts and invoices and automated emails. I was doing a lot of this in many apps. So now I can do it all in Dubsado. I had scheduling in a separate software also. I love going to one website for everything. Review collected by and hosted on G2.com.

Emily T.
ET
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Dubsado?

I love that Dubsado really makes me look good! Being able to send a client proposal that flows to a contract and to payment is so seemless. Review collected by and hosted on G2.com.

What do you dislike about Dubsado?

The setup of dubsado can be a bit difficult at first. I would love if Dubsado had more of a bulk email feature and feel like they could add this in for more benefit. Review collected by and hosted on G2.com.

What problems is Dubsado solving and how is that benefiting you?

Eliminates the back and forth with clients when sending a proposal. The time saved is priceless. Review collected by and hosted on G2.com.

Craig D.
CD
CEO
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Dubsado?

I love that I can automate interactions. Review collected by and hosted on G2.com.

What do you dislike about Dubsado?

I wish it offered texting in its workflows. Review collected by and hosted on G2.com.

What problems is Dubsado solving and how is that benefiting you?

It helps me stay on top of new leads, while also better serving my current client base. Review collected by and hosted on G2.com.

Rachael W.
RW
Founder/ CEO/ Owner/ Coach
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Dubsado?

I love how everything is organized in one place around my projects. It is an excellent software for client communication, invoicing, proposals and contracts, and consolidating all client information in one place. I like being able to send clients emails through their system when required. It helped me so much when starting my business because they have a free trial of 3 clients instead of days, so it gave me enough time to test it out and get used to the software before needing to pay. Review collected by and hosted on G2.com.

What do you dislike about Dubsado?

There was a steep learning curve, and I needed to watch many of the support videos to figure out how to set up things optimally. There have been some features that still have bugs and not working correctly, so I need to contact support for help and advice, which takes a lot of time. Review collected by and hosted on G2.com.

What problems is Dubsado solving and how is that benefiting you?

It helped me create a great customer experience for the client booking process, from generating a lead, sending a proposal, then a contract, and accepting payment. I have also been able to create a portal for every client with questionnaires, forms, information documents, and they can also make payments without me having to be available. Review collected by and hosted on G2.com.

Response from Joleena Henson of Dubsado

Hi Rachael,

Thank you so much for taking the time to write this, your feedback is so appreciated!

We're so happy to hear that you have created a great customer experience for your clients through utilizing the client portal. We understand Dubsado has a learning curve, but our team is always happy to help every step of the way!

We're here if you have any questions, comments, or concerns. Thanks again for the kind words and feedback!

- Joleena

The Dubsado Team

Nicte C.
NC
LinkedIn Instructor & Author
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Dubsado?

I love how Dubsado has increased my proposal and client onboarding workflow by 2000%! It used to take me weeks formulating proposals, designing them, and customizing them every single time. Then sending my clients a welcome packet and other important materials in so many emails. Now I have workflows that I can trigger, designed proposals I can send that day with options for my clients. And I don't have to worry about sending contracts and invoices because it's all automated! Review collected by and hosted on G2.com.

What do you dislike about Dubsado?

There are issues with non-Gmail email syncing with the Dubsado system. So, sometimes I miss emails from clients inside Dubsado. Thankfully the team is great about trying to troubleshoot this anytime it happens. Review collected by and hosted on G2.com.

What problems is Dubsado solving and how is that benefiting you?

I have an entire training hub inside Dubsado and a fantastic client welcome packet that saves me time from explaining things over and over. But for me, the magic is in the proposals and workflows. It's like having a PM on staff taking care of this to ensure a smooth client experience. Review collected by and hosted on G2.com.

Response from Joleena Henson of Dubsado

Hi Nicte,

Thank you for taking the time to write this review of Dubsado! Your kind words are so appreciated.

We're so happy to hear it has increased your client onboarding experience! We are continuously working on improving our email integration, we do appreciate the feedback. The team is always here to help if you have any questions along the way!

- Joleena

The Dubsado Team

Adonya W.
AW
Virtual Operations Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Dubsado?

I prefer specific processes to be on autopilot, which makes things easier for new clients and me.

Dubsado has saved me so much time because I can onboard and manage clients with greater efficiency. Plus, compared to similar products, this app simply offers more features at a better price point. Review collected by and hosted on G2.com.

What do you dislike about Dubsado?

It would be nice not to have to create a new client project whenever an existing one signs a new contract. Review collected by and hosted on G2.com.

What problems is Dubsado solving and how is that benefiting you?

I love being able to manage all aspects of the client lifecycle in a single location. I don't have to go to a different system to email, invoice, schedule, or send documents. Review collected by and hosted on G2.com.

Response from Joleena Henson of Dubsado

Hi Adonya,

Thank you so much for taking the time to write a review about Dubsado! We appreciate the kind words and feedback.

All projects can only have 1 main contract, but a solution to creating a new project for another contract could be adding a sub-agreement to the existing project instead. If you would like to learn more, send us a chat and the team will be happy to help you out with that! Thanks again. :)

Trenice B.
TB
CHIEF COMMUNICATION OFFICER /PUBLICIST
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Dubsado?

The best thing about Dubsado is I can manage all my projects and collect payments all in one place. I use Dubsado as my primary way to collect data, communicate with my clients, and keep track of their projects. Review collected by and hosted on G2.com.

What do you dislike about Dubsado?

I'm not too fond of the lack of customization. If you want to slay your Dubsado, you'll have to purchase a template. Dubsado just started working on a new BETA interface for their forms. So that's a plus. Review collected by and hosted on G2.com.

Recommendations to others considering Dubsado:

The best investment you'll ever make for your business. It does take time to set it up, but it's worth it. Review collected by and hosted on G2.com.

What problems is Dubsado solving and how is that benefiting you?

Dubsado makes it easy for me to keep all my notes, appointments, payments, and project progress in one place. My team and I are more productive in my business. I Review collected by and hosted on G2.com.

Response from Joleena Henson of Dubsado

Hi Trenice,

Thank you so much for the kind words and great review of Dubsado!

Yes, as you mentioned, we are looking at ways to optimize forms to the fullest. We're hoping to release the new form builder in the near future.

So happy to hear that we've helped making your work process easy by keeping everything in one place. As always, the team is one chat away if you need us. Thanks again for taking the time to write this review!

- Joleena

The Dubsado Team

Verified User in Newspapers
AN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Dubsado?

I like that I can write form responses to some of my most common emails so replying to customers and sending them contracts, invoices and proofs to approve are very quick. I also like that I can automate reminders about upcoming payments or late payments. This has really cut down on the number of clients who are 60 days or more past due. Clients with the same monthly recurring payment can be set up automatically so you don't have to create an invoice for them every month. Review collected by and hosted on G2.com.

What do you dislike about Dubsado?

When I am trying to narrow down a search and find everyone who is overdue or late payments, each time I go back to that list I have to do the search all over again. It isn't very fast to find a specific list of contacts and look up just their accounts. Review collected by and hosted on G2.com.

Recommendations to others considering Dubsado:

This is the perfect solution if you are a small business owner who wants to have one place where customer contacts are made. Everything is stored in one place. If you need more advanced bookkeeping functions like statements or aging reports, this isn't for you. Review collected by and hosted on G2.com.

What problems is Dubsado solving and how is that benefiting you?

Creating contracts, getting them electronically signed and invoices sent are much faster for us now. Our communications with each customer is consistent because we have set up form emails that include all the important details we need to make sure we mention or ask. Review collected by and hosted on G2.com.

Response from Joleena Henson of Dubsado

Hi there,

Thank you for taking the time to write a review! We love that we help make running your business easier by keeping everything stored in one place. It's great that your communication with customers has improved since using Dubsado!

We're always looking for ways to improve the system, we would love to improve the search-ability throughout the system.

Thanks again for the feedback and taking the time to write this!

-Joleena

The Dubsado Team

Tamara S.
TS
SEO Consultant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Dubsado?

I love that Dubsado is an all-inclusive tool! You can schedule appointments, get paid, send contracts, send emails, etc - all within this software. Since I've used this tool, my clients truly feel like they have a smooth customer experience. Review collected by and hosted on G2.com.

What do you dislike about Dubsado?

There's not much that I dislike! And if I've had an issue with something, I was able to chat with support and they helped me find a solution, pointed me to the support article, or let me know that they'd consider it as a future feature. Review collected by and hosted on G2.com.

What problems is Dubsado solving and how is that benefiting you?

I've solved a majority of my operations problems! Using Dubsado made me evaluate my processes, simply them, and then implement workflows that can be easily scaled. Review collected by and hosted on G2.com.

Response from Joleena Henson of Dubsado

Hi Tamara,

We are so happy to hear that Dubsado has helped solve the majority of your operations problems! We do hope to make running a business easier.

Thank you for the kind words and taking the time to write this review. We so appreciate it! As always, the team is one chat away if you need us.

- Joleena

The Dubsado Team

Verified User in Graphic Design
AG
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Dubsado?

What I love most about Dubsado is the flexibility with the forms and automation options. I really loved how I could send prospective clients an automated email directly after they completed a form. It created a great touch point, and saved me time without having to send the emails physically. Review collected by and hosted on G2.com.

What do you dislike about Dubsado?

For newbies/non-tech savvy people, getting familiar with the Dubsado dashboard can feel cumbersome at first. But with time and patience, it gets easier to navigate the platform. Review collected by and hosted on G2.com.

Recommendations to others considering Dubsado:

One of my favorite parts about using Dubsado is the access to their Support Team. When I first started using Dubsado, I did find that there was a learning curve. But the Support Team is always happy and willing to guide you with whatever questions you may have. The Dubsado community is also a really great place. 5 Stars. Review collected by and hosted on G2.com.

What problems is Dubsado solving and how is that benefiting you?

I used Dubsado for automating inquiries from new prospective clients. It really helped me systematize the flow so that I wasn't juggling emails and reminders. By systematizing, it made it a lot easier to scale my business operations and revenue. Review collected by and hosted on G2.com.

Response from Joleena Henson of Dubsado

Hi there!

Thank you so much for taking the time to write a review of Dubsado! So glad to hear you loved the flexibility of the forms and automation. We do understand there is a learning curve, our hope is that we provide a ton of resources to help you with getting set up. We are always looking at ways to improve use-ability in Dubsado! Thanks again for taking the time, as always, our team is one chat away if you need any help!

- Joleena

The Dubsado Team