DocSend Reviews & Product Details - Page 6

I frequently work with other front-end developers on projects that require exchanging and presenting materials including design mockups, business proposals, and technical documentation. With its document tracking and statistics, DocSend has become a critical tool in my workflow, greatly improving how I interact with and exchange documents in a work environment. Review collected by and hosted on G2.com.

As a front-end developer, I've come across a few issues with DocSend despite the fact that it provides a wealth of practical tools for document management and collaboration. First off, smaller teams or freelancers may not be able to afford premium subscriptions, which would prevent them from using some of the more sophisticated functions. Second, while usually intuitive, the user interface occasionally feels cluttered, making it somewhat difficult to locate particular settings or features fast. Review collected by and hosted on G2.com.

- Easy to use

- Standard tool to raise venture capital

- Ability to track who views files Review collected by and hosted on G2.com.

- File descriptions are not attached to files but to the view in the Spaces, therefore you need to edit the file description for every Space even though it is the same file. Review collected by and hosted on G2.com.

Its a great for folder and files Sharing tool that user adapt easily to its functionality making then have easy time while dealing with the content. The interface is cool and i enjoy the overall experience. Review collected by and hosted on G2.com.

I really like everything concerning this tool. Its installation process is simple and customer representative team 8s amazing. Review collected by and hosted on G2.com.

It did the job - I could share links and get signatures. Signing contracts was predictable and relatively easy. The share link worked well and reliably. Pricing was okay too. Review collected by and hosted on G2.com.

They keep you locked up - there is NO EXPORT for your documents. This is presumably to ensure that it's hard for you to cancel your subscription. That's just bad business practice - they should be retaining me based on value, not on locking up my documents. Plus, this is a business continuity requirement. If I rely on DocSend for all contract retention and there's an issue with the service, I'm out of luck. Yes, I can download each document as it's signed, but that's another step and workflow that should not be required. Then later, I can't be sure that I've downloaded every doc so I need to got 1:1 through DocSend to get the docs. Horrible!

The workflow / UX was not intuitive. Upload gives you multiple options which assume different use cases. The workflow should start with the use case - e.g. sign a contract, share a doc, etc. Review collected by and hosted on G2.com.

We used DocSend even before it was acquired by Dropbox and it is an excellent tool for our fundraising. It is very easy to share pitch deck and now we are also using it to share folders (dataroom) and this has made it much easier. Review collected by and hosted on G2.com.

The interface and usability leaves something to be desired, the link control part (Generate links) is very confusing and I always recommend double checking if it has the correct settings and the correct people. Review collected by and hosted on G2.com.

It used to be good. does the job of sending my deck to investors in a link, but other product do that as well. Panda doc for example Review collected by and hosted on G2.com.

Their service is bad. They accidently charged me 10x of my annual renewal fee because of system error and I reach out to clarify the mistake and ask for a refund, they said according to their company policy they can't. What kind of policy don't own their own mistakes and let the customer paying for it. The least you can do is fix the mistake and refund my money. - since it took me more than 2 months now, I gave up.

Avoid Docsend if you can. Review collected by and hosted on G2.com.

The ease of updating versions of documents Review collected by and hosted on G2.com.

Design capabilities, we've received feedback that the data rooms look ugly. Review collected by and hosted on G2.com.

Ability to see who looked at a doc.

Easiness of creating a link.

Dedicated links per company for better tracking.

Dashboard and weekly digest.

Ability to load many types of docs. Review collected by and hosted on G2.com.

All good so far. No disadvantages I encountered.

There was a bug when I uploaded a google doc and the links were not clickable - it was fixed by uploading a pdf. Review collected by and hosted on G2.com.

Docsend seems easy to learn and use. I researched other services and decided docsend was the best fit for my fundraising efforts. Review collected by and hosted on G2.com.

I signed up and sent a test email with links to just 2 colleagues on my team. 4 unknown others across the country opened my links before my colleagues even saw the email. My colleagues are Mac users, the unknowns were Windows users. I filed two tickets plus screenshots and left 2 voice messsges after holding customer service for a long time. The lack of responsiveness to a data breach is stunning. It has been 48 hours as of this moment. Review collected by and hosted on G2.com.

I can upload documents that can be viewed by people I sent with link. Easy to navigate. Review collected by and hosted on G2.com.

Sometimes, it takes too long to load especially when uploading. Review collected by and hosted on G2.com.