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Overall Review Sentiment for DocSend
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I have had a DocSend account for a few months now and consider it a valuable component of my sales toolbox.
DocSend's reporting and viewing history has immensely altered which content I share with prospects. I used to dump a mess of URLs in an email for the recipient to pursue. Now, I'll create one URL link to a Space, which appears less intimidating to an email. In the past 30 days, I'm averaging roughly 2 clicks per DocSend link, a conversion rate I never expected with the sales prospecting / email software I use. Review collected by and hosted on G2.com.
While I get generally good reporting, it's not always the most comprehensive and certainly missing some valuable pieces of information. Review collected by and hosted on G2.com.

The ability to track user links, time in deck and slides they focus on. The automatic deck updating is excellent too. Review collected by and hosted on G2.com.
The price point per user is a bit steep. Wish they had a 3 for $100 users deal. Review collected by and hosted on G2.com.
Spaces let you assemble a collection of docs, so a customer can pick those they need. Tracking of time spent inside content is particularly helpful. And the user interface is so clean to the users Review collected by and hosted on G2.com.
Pricing - startups with just 2 or 3 should be able to start working together for something closer to $50/mo, not $100/mo.
Traceability and version management - if there are best practices for doing this well, suggest a short demo would save us the trouble of figuring it out on our own. Review collected by and hosted on G2.com.


Docsend is amazing tool for sharing, managing and presenting documents. It is user convenient and flexible tool. It provides various design slides for making presentations. Review collected by and hosted on G2.com.
There is nothing to dislike about this tool. It works smoothly and provide functionalities that I required. Review collected by and hosted on G2.com.

For an incredibly robust product, DocSend is also extremely intuitive. I piloted DocSend at my organization and without any heavy training, I was able to successfully leverage the tool and see immediate productivity impact. Review collected by and hosted on G2.com.
There really isn't anything to dislike about the platform today. Tagging is something I didn't start with, but is currently being added anyways. Review collected by and hosted on G2.com.
As soon as you know the flow it's very simple to set up and send links to your updated docs. Review collected by and hosted on G2.com.
It would be nice to compartmentalize previous versions of the same document together - perhaps under a folder scheme. That does not exist to me knowledge. Review collected by and hosted on G2.com.

DocSend is a comprehensive toolbox for your documents. You can share your files and it works pretty much like sharing a document on Dropbox. You select your file and create a link. You can create multiple links for a single file if you want to track different people or groups of people. Every time someone clicks on this link, it opens the document in DocSend’s HTML viewer in your browser — and of course, it also collects data. You know if the recipient went through all the slides or pages, and you even know how much time he or she spent on every slide. You know if he or she forwarded the document to someone else as DocSend collects email addresses of people who opened the document. Review collected by and hosted on G2.com.
Sometimes, DocSend crashes and takes a while to respond and I have to go back to the first step. If DocSend could also make a shortened URL would be a great help. I hope there is a version for mobile phones so I could use it even if I'm outside the office. Review collected by and hosted on G2.com.

Being able to track page views, opens and how long someone spends on any given document is a super huge value to a sales professional like myself. I also love that our customers can view the document without having to leave their email browser. Review collected by and hosted on G2.com.
The only thing that I slightly dislike is that the documents must be tied to a docsend.com link rather than a link that identifies the source of the content. Review collected by and hosted on G2.com.

It's super easy to use - both for my team and for our buyers. It sits in the inbox so the team always has the latest sales content on-hand, and the viewing experience makes us put our best foot forward with our prospects. Review collected by and hosted on G2.com.
Can't think of anything in particular, things can always be better but I'm generally satisfied Review collected by and hosted on G2.com.