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DocSend Reviews & Product Details - Page 45

DocSend Overview

What is DocSend?

Dropbox DocSend helps business professionals like you to securely share and control the content that drives your business forward. Dropbox DocSend's powerful link-based system makes it easy to set security preferences for each stakeholder, receive notifications each time someone views your file, analyze content performance on a page-by-page basis, and create modern virtual deal rooms. With DocSend, business can offload administrative burdens and securely share the most impactful proprietary information faster. DocSend’s Virtual Data Rooms manage sensitive documents securely and gets team real-time deal insights, simplying the entire deal process from initial pitch to final signature. Join over 34,000 companies that rely on Dropbox DocSend to share and manage sensitive information.

DocSend Details
Languages Supported
English
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Product Description

DocSend tells salespeople how prospects engage with their sales material. Have the right conversation, with the right person, at the right time, and do business faster.


Seller Details
Seller
Dropbox
Year Founded
2007
HQ Location
San Francisco, California
Twitter
@Dropbox
3,640,996 Twitter followers
LinkedIn® Page
www.linkedin.com
3,598 employees on LinkedIn®
Ownership
NASDAQ: DBX
Phone
855-237-6726
Description

Dropbox is the world’s first smart workspace that helps people and teams focus on the work that matters. With more than 600 million registered users across 180 countries, we’re on a mission to design a more enlightened way of working. Dropbox is headquartered in San Francisco, CA, and has 12 offices around the world.


Dave K.
DK
Overview Provided by:

Recent DocSend Reviews

Eric G.
EG
Eric G.Small-Business (50 or fewer emp.)
5.0 out of 5
"EASY TO USE + PROFESSIONALLY POWERFUL!"
Easy to use. Effective. Efficient. Powerful.
Nick B.
NB
Nick B.Mid-Market (51-1000 emp.)
4.0 out of 5
"Made our lives so much easier"
Being able to share sensitive documents with the access customizations we wanted, quickly and professionally, made our lives so much easier. Being ...
Prabhat G.
PG
Prabhat G.Small-Business (50 or fewer emp.)
4.5 out of 5
"Best Tool for PitchDeck"
It is really great to use, and provide a list of people who have been accessing the deck.
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
3 people requested security information

DocSend Media

DocSend Demo - DocSend Advanced Data Rooms
Manage sensitive documents securely and get real-time deal insights on your deals from start to finish.
DocSend Demo - Secure Sharing
Set a passcode, verify via email, and restrict access to ensure only the right people can view your files. Set expiration dates and turn on or off the ability to download.
DocSend Demo - Branded Spaces
Upload and share multiple documents in a branded deal room or client portal in DocSend Spaces.
DocSend Demo - Document Analytics
Gain insights on the links that have been forwarded to someone that you haven’t engaged with yet. Track page-by-page analytics for each viewer of a document to learn their unique interests.
DocSend Demo - DocSend eSignature
Convert documents to be signable in seconds and share proposals with DocSend.
DocSend Demo - One-Click NDA
Embed your NDA in the document sharing process to ensure your sensitive information is safe.
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Video Reviews

529 DocSend Reviews

4.6 out of 5
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529 DocSend Reviews
4.6 out of 5
529 DocSend Reviews
4.6 out of 5

DocSend Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for DocSendQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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MK
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about DocSend?

I have had a DocSend account for a few months now and consider it a valuable component of my sales toolbox.

DocSend's reporting and viewing history has immensely altered which content I share with prospects. I used to dump a mess of URLs in an email for the recipient to pursue. Now, I'll create one URL link to a Space, which appears less intimidating to an email. In the past 30 days, I'm averaging roughly 2 clicks per DocSend link, a conversion rate I never expected with the sales prospecting / email software I use. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

While I get generally good reporting, it's not always the most comprehensive and certainly missing some valuable pieces of information. Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

DocSend is helping me to learn what content is truly valuable to my prospects.

In the past 30 days, I'm averaging roughly 2 clicks per DocSend link, a conversion rate I never expected with the sales prospecting / email software I use.

I'm completing more demos now than before using DocSend, largely because I've learned to share better content, which leads to better conversations. Review collected by and hosted on G2.com.

Tommy H.
TH
Co-Founder & CEO
Consumer Goods
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about DocSend?

The ability to track user links, time in deck and slides they focus on. The automatic deck updating is excellent too. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

The price point per user is a bit steep. Wish they had a 3 for $100 users deal. Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

Sharing our investor deck with potential investors. Review collected by and hosted on G2.com.

Verified User in Biotechnology
EB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about DocSend?

Spaces let you assemble a collection of docs, so a customer can pick those they need. Tracking of time spent inside content is particularly helpful. And the user interface is so clean to the users Review collected by and hosted on G2.com.

What do you dislike about DocSend?

Pricing - startups with just 2 or 3 should be able to start working together for something closer to $50/mo, not $100/mo.

Traceability and version management - if there are best practices for doing this well, suggest a short demo would save us the trouble of figuring it out on our own. Review collected by and hosted on G2.com.

Recommendations to others considering DocSend:

Plan up front, name documents cleanly so you can use "update" feature rather than clutter your space with outdated content. Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

B2B sales content management. Review collected by and hosted on G2.com.

John D.
JD
Founder + CEO
Investment Management
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about DocSend?

Brings much need transparency to who interacts with our docs and for how long. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

Grouping docs in folders is confusing a little. Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

Data and analytics of our work shared. Review collected by and hosted on G2.com.

Aarsh y.
AY
Project Manager
Computer Software
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about DocSend?

Docsend is amazing tool for sharing, managing and presenting documents. It is user convenient and flexible tool. It provides various design slides for making presentations. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

There is nothing to dislike about this tool. It works smoothly and provide functionalities that I required. Review collected by and hosted on G2.com.

Recommendations to others considering DocSend:

Recommend this tool for creating and managing content, presenting documents in such a convenient way. Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

For making sales presentations, sending and tracking documents and for content management, Docsend helps me a lot. Review collected by and hosted on G2.com.

Josh F.
JF
Senior Business Development Representative
Computer Software
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about DocSend?

For an incredibly robust product, DocSend is also extremely intuitive. I piloted DocSend at my organization and without any heavy training, I was able to successfully leverage the tool and see immediate productivity impact. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

There really isn't anything to dislike about the platform today. Tagging is something I didn't start with, but is currently being added anyways. Review collected by and hosted on G2.com.

Recommendations to others considering DocSend:

Buy today. Thank them later. Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

Sales efficiency. We needed a centralized place for all of our content and a traceable way to see what content is performing vs. not. Being able to leverage their "Spaces" feature allows seamless Sales to CS hand offs with strong continuity from being a prospect - customer.e Review collected by and hosted on G2.com.

DP
CFO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about DocSend?

As soon as you know the flow it's very simple to set up and send links to your updated docs. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

It would be nice to compartmentalize previous versions of the same document together - perhaps under a folder scheme. That does not exist to me knowledge. Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

It helps manage investor relations and follow-up. Review collected by and hosted on G2.com.

Jay-ar A.
JA
Senior Executive Recruiter
Management Consulting
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about DocSend?

DocSend is a comprehensive toolbox for your documents. You can share your files and it works pretty much like sharing a document on Dropbox. You select your file and create a link. You can create multiple links for a single file if you want to track different people or groups of people. Every time someone clicks on this link, it opens the document in DocSend’s HTML viewer in your browser — and of course, it also collects data. You know if the recipient went through all the slides or pages, and you even know how much time he or she spent on every slide. You know if he or she forwarded the document to someone else as DocSend collects email addresses of people who opened the document. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

Sometimes, DocSend crashes and takes a while to respond and I have to go back to the first step. If DocSend could also make a shortened URL would be a great help. I hope there is a version for mobile phones so I could use it even if I'm outside the office. Review collected by and hosted on G2.com.

Recommendations to others considering DocSend:

DocSend is really helpful in enhancing your documents and presentation materials. Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

Helps to enhance presentation materials and protect your data. Review collected by and hosted on G2.com.

Joseph K.
JK
Account Executive
Computer Software
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about DocSend?

Being able to track page views, opens and how long someone spends on any given document is a super huge value to a sales professional like myself. I also love that our customers can view the document without having to leave their email browser. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

The only thing that I slightly dislike is that the documents must be tied to a docsend.com link rather than a link that identifies the source of the content. Review collected by and hosted on G2.com.

Recommendations to others considering DocSend:

Great product, great support and excellent customer experience. Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

Tracking engagement from our customers and prospects makes it easier for us to know what our customers value the most. We're also able to hone in on specific needs by tracking which docs are most read by specific accounts and prospects. The DocSend spaces makes it super efficient to create a curated environment specific to our customers needs. Review collected by and hosted on G2.com.

Erol T.
ET
Founder & CEO
Computer Software
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about DocSend?

It's super easy to use - both for my team and for our buyers. It sits in the inbox so the team always has the latest sales content on-hand, and the viewing experience makes us put our best foot forward with our prospects. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

Can't think of anything in particular, things can always be better but I'm generally satisfied Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

With more complicated sales and lots of content going around as well as multiple people involved on the buying side, we were putting too much onus on our champion to do the sell internally. When we started using Spaces to get all the content in one landing page that looks great and has our logo and the prospects on it, everything just moved a lot more quickly. Review collected by and hosted on G2.com.