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DocSend Reviews & Product Details - Page 40

DocSend Overview

What is DocSend?

Dropbox DocSend helps business professionals like you to securely share and control the content that drives your business forward. Dropbox DocSend's powerful link-based system makes it easy to set security preferences for each stakeholder, receive notifications each time someone views your file, analyze content performance on a page-by-page basis, and create modern virtual deal rooms. With DocSend, business can offload administrative burdens and securely share the most impactful proprietary information faster. DocSend’s Virtual Data Rooms manage sensitive documents securely and gets team real-time deal insights, simplying the entire deal process from initial pitch to final signature. Join over 34,000 companies that rely on Dropbox DocSend to share and manage sensitive information.

DocSend Details
Languages Supported
English
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Product Description

DocSend tells salespeople how prospects engage with their sales material. Have the right conversation, with the right person, at the right time, and do business faster.


Seller Details
Seller
Dropbox
Year Founded
2007
HQ Location
San Francisco, California
Twitter
@Dropbox
3,640,996 Twitter followers
LinkedIn® Page
www.linkedin.com
3,598 employees on LinkedIn®
Ownership
NASDAQ: DBX
Phone
855-237-6726
Description

Dropbox is the world’s first smart workspace that helps people and teams focus on the work that matters. With more than 600 million registered users across 180 countries, we’re on a mission to design a more enlightened way of working. Dropbox is headquartered in San Francisco, CA, and has 12 offices around the world.


Dave K.
DK
Overview Provided by:

Recent DocSend Reviews

Eric G.
EG
Eric G.Small-Business (50 or fewer emp.)
5.0 out of 5
"EASY TO USE + PROFESSIONALLY POWERFUL!"
Easy to use. Effective. Efficient. Powerful.
Nick B.
NB
Nick B.Mid-Market (51-1000 emp.)
4.0 out of 5
"Made our lives so much easier"
Being able to share sensitive documents with the access customizations we wanted, quickly and professionally, made our lives so much easier. Being ...
Prabhat G.
PG
Prabhat G.Small-Business (50 or fewer emp.)
4.5 out of 5
"Best Tool for PitchDeck"
It is really great to use, and provide a list of people who have been accessing the deck.
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
3 people requested security information

DocSend Media

DocSend Demo - DocSend Advanced Data Rooms
Manage sensitive documents securely and get real-time deal insights on your deals from start to finish.
DocSend Demo - Secure Sharing
Set a passcode, verify via email, and restrict access to ensure only the right people can view your files. Set expiration dates and turn on or off the ability to download.
DocSend Demo - Branded Spaces
Upload and share multiple documents in a branded deal room or client portal in DocSend Spaces.
DocSend Demo - Document Analytics
Gain insights on the links that have been forwarded to someone that you haven’t engaged with yet. Track page-by-page analytics for each viewer of a document to learn their unique interests.
DocSend Demo - DocSend eSignature
Convert documents to be signable in seconds and share proposals with DocSend.
DocSend Demo - One-Click NDA
Embed your NDA in the document sharing process to ensure your sensitive information is safe.
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Video Reviews

529 DocSend Reviews

4.6 out of 5
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529 DocSend Reviews
4.6 out of 5
529 DocSend Reviews
4.6 out of 5

DocSend Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for DocSendQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Broadcast Media
AB
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about DocSend?

we liked the simplicity of the platform, easy to navigate Review collected by and hosted on G2.com.

What do you dislike about DocSend?

nothing to note, we like the product..... Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

better insight into sales analytics Review collected by and hosted on G2.com.

Lindsey S.
LS
Enterprise Account Executive
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about DocSend?

I like that I can send out documents to people and track them. It also shows you which slides people were viewing and how much time they spent on each slide. This is handy especially for sharing large files that can't be emailed due to size. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

For the way we wanted to use it, as a sales presentation platform, it did not work well. They told us AFTER we signed that they didn't actually have a conference line component so we had to pay for a Join.me integration add on after the fact. The Integration was a huge pain point and didn't work 1/2 the time. Not a great experience. Review collected by and hosted on G2.com.

Recommendations to others considering DocSend:

If you are looking for a sales presentation tool this is not a good solution. If you just need to send documents to people- this works great. Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

I use DocSend to send out my sales presentations to prospects after our call because the file size is too large to email. Previously I tried to use it as my presentation tool and that was a nightmare. Docsend works ok if you are just using it for document sending purposes. It is a horrible solution if you need it to do sales presentations. They don't have a native screenshare or conference line capability so we're integrated with Join.me which is total garbage. The Integration doesn't work 1/2 the time so attendees aren't able to see my screen and we have to spend 5 min troubleshooting most times. Review collected by and hosted on G2.com.

Jon P.
JP
Sales Executive
Marketing and Advertising
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about DocSend?

The fact that I have a simple online repository for client collateral/materials. We update these "Client Materials Pages" (Spaces) and have clients bookmark them so they can go back and review/access everything we've presented to them in the past, from initial sales presentations to account assessments and so on. It's easy, super tailored, professional, etc. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

Nothing. Beats Clearslide and other vendors, hands down. Review collected by and hosted on G2.com.

Recommendations to others considering DocSend:

It's great. If you're using Clearslide, don't... this is a much better value for your money. Cleaner, crisper, better support. Fantastic team and tech. Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

Sharing collateral, tailoring sales pitches/presentations, making the process smoother/easier, knowing when collateral is accessed, etc. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DocSend?

notifications when cold prospects view old emails, mail merge function and ability to update documents without changing the link Review collected by and hosted on G2.com.

What do you dislike about DocSend?

can't think of many really. sometimes the chrome extension logs you out for no reason. Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

Especially helpful when cold prospect views an old email/document and you get a notification Review collected by and hosted on G2.com.

Verified User in Events Services
UE
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DocSend?

Really knowing when the person reads docsend files( that is very important to me knowing how to proceed on a callback), which document they read (knowing on what to focus on the scheduled call back) and how long did they spend time on each document (showing there interest level). Spaces are great to create your own stuff and you can add and delete content

e signature feature is fantastic. know your email is in the right hands Review collected by and hosted on G2.com.

What do you dislike about DocSend?

Not the ability to block a specific domain or user so after we send an email to someone and we belief they are not a prospect anymore to block that person. The other thing that bothered me is the ability that your not able to delete content on spaces, you can only turn it of you can't delete. This feature would be great when you want to update new information and content. update information for a new program or for next year date and venue for the product that your selling. Review collected by and hosted on G2.com.

Recommendations to others considering DocSend:

Really good knowing how to prepare for a sales call Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

knowing if someone reads the files you sent them. Giving me visibility on which document are important to the prospect and ability to discuss that more on the call with the prospect Alot of times when you get on the phone with some they will tell you the read the document and when they didn't Review collected by and hosted on G2.com.

Verified User in Events Services
UE
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DocSend?

That we can see what people looked at and for how long, also we can edit active links. Gives us the ability to gauge what people are interested in and what could use improvement. I like that it's easy to upload content and that the spaces are customize-able. You can make the space look like an extension of your company website. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

For the spaces, it should notify us if someone accesses the space. It only notifies you if the content in the space is accessed. Searching content can be a tricky when there's a lot of content, having more search filters. Review collected by and hosted on G2.com.

Recommendations to others considering DocSend:

I recommend docsend to anyone that shares information with clients or prospects. It gives information on what the prospect/client is looking at and how much time they spend on it. Lots of times people ask for information and don't look at it or just skim it. This gives you insight on who's serious vs curious. Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

Gives us insight on how serious prospects are. Lets us know what they are focused on and what they are less interested in. Also helps us know what really goes on, because sometimes prospects downplay things. Review collected by and hosted on G2.com.

Verified User in Venture Capital & Private Equity
EV
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DocSend?

The ability to create traceable links easily. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

Better integration with Zapier so I can see # of opens and view time on other platforms where I dashboard. Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

Sending sensitive docs. Tracking opens. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about DocSend?

I love the "Spaces" and use them all the time for creating personalized content hubs Review collected by and hosted on G2.com.

What do you dislike about DocSend?

I don't like how DocSend works with video (uploading video to Vimeo and then creating a powerpoint presentation with an active link is a very messy workaround). I would really prefer if video worked out of the box. Review collected by and hosted on G2.com.

Recommendations to others considering DocSend:

If you are on a market for a solution that will help you to shorten the sales cycle with the usage of content hubs - DocSend is a solid choice with very friendly pricing. Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

I mostly used DocSend to create personalized content hubs for my potential clients. This strategy proved to be more efficient than standard autoresponder series. Usage of content hubs allowed me to significantly shorten the sales cycle (instead of "dripping" content message by message I create a hub with materials that I find relevant and then follow up based on usage statistics). Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DocSend?

Control of what viewers are able to do. I can allow people to view only once they have provided information. Insights into what they look at and for how long. Link tracking allows me to see who it more productive in generating interest. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

There really is no downside in DocSend. It is the perfect tool for a very specific job of distributing presentations and tracking views and engagement. I'm sure it could do more, but that would only complicate the simplicity and utility it serves. Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

The main problem it solves is knowing that someone looked at (or didn't look at) a presentation. When I do a follow up with an investor or prospect, I know if they've looked at what was sent and if they spent enough time on it to absorb the information. It allows me to really streamline the selling process and know how much I need to walk them through the details versus allowing them to ask questions. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about DocSend?

easy to use and provides all the detailed tracking you need. Support is very responsive. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

There has not been anything that I dislike. At one point I was unable to add documents over 100 slides but support fixed that very quickly. Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

empowering my Sales and Customer Success team to handle prospects/clients more efficiently. Review collected by and hosted on G2.com.