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DocSend Reviews & Product Details - Page 39

DocSend Overview

What is DocSend?

Dropbox DocSend helps business professionals like you to securely share and control the content that drives your business forward. Dropbox DocSend's powerful link-based system makes it easy to set security preferences for each stakeholder, receive notifications each time someone views your file, analyze content performance on a page-by-page basis, and create modern virtual deal rooms. With DocSend, business can offload administrative burdens and securely share the most impactful proprietary information faster. DocSend’s Virtual Data Rooms manage sensitive documents securely and gets team real-time deal insights, simplying the entire deal process from initial pitch to final signature. Join over 34,000 companies that rely on Dropbox DocSend to share and manage sensitive information.

DocSend Details
Languages Supported
English
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Product Description

DocSend tells salespeople how prospects engage with their sales material. Have the right conversation, with the right person, at the right time, and do business faster.


Seller Details
Seller
Dropbox
Year Founded
2007
HQ Location
San Francisco, California
Twitter
@Dropbox
3,640,996 Twitter followers
LinkedIn® Page
www.linkedin.com
3,598 employees on LinkedIn®
Ownership
NASDAQ: DBX
Phone
855-237-6726
Description

Dropbox is the world’s first smart workspace that helps people and teams focus on the work that matters. With more than 600 million registered users across 180 countries, we’re on a mission to design a more enlightened way of working. Dropbox is headquartered in San Francisco, CA, and has 12 offices around the world.


Dave K.
DK
Overview Provided by:

Recent DocSend Reviews

Eric G.
EG
Eric G.Small-Business (50 or fewer emp.)
5.0 out of 5
"EASY TO USE + PROFESSIONALLY POWERFUL!"
Easy to use. Effective. Efficient. Powerful.
Nick B.
NB
Nick B.Mid-Market (51-1000 emp.)
4.0 out of 5
"Made our lives so much easier"
Being able to share sensitive documents with the access customizations we wanted, quickly and professionally, made our lives so much easier. Being ...
Prabhat G.
PG
Prabhat G.Small-Business (50 or fewer emp.)
4.5 out of 5
"Best Tool for PitchDeck"
It is really great to use, and provide a list of people who have been accessing the deck.
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
3 people requested security information

DocSend Media

DocSend Demo - DocSend Advanced Data Rooms
Manage sensitive documents securely and get real-time deal insights on your deals from start to finish.
DocSend Demo - Secure Sharing
Set a passcode, verify via email, and restrict access to ensure only the right people can view your files. Set expiration dates and turn on or off the ability to download.
DocSend Demo - Branded Spaces
Upload and share multiple documents in a branded deal room or client portal in DocSend Spaces.
DocSend Demo - Document Analytics
Gain insights on the links that have been forwarded to someone that you haven’t engaged with yet. Track page-by-page analytics for each viewer of a document to learn their unique interests.
DocSend Demo - DocSend eSignature
Convert documents to be signable in seconds and share proposals with DocSend.
DocSend Demo - One-Click NDA
Embed your NDA in the document sharing process to ensure your sensitive information is safe.
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Video Reviews

529 DocSend Reviews

4.6 out of 5
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529 DocSend Reviews
4.6 out of 5
529 DocSend Reviews
4.6 out of 5

DocSend Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for DocSendQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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David L.
DL
Advisory Board
Computer Software
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DocSend?

It's just so simple and easy. It's a great way to be able to see what people are looking at in your documents, how long they spend on them, and when they come back. It's a fantastic way to gauge interest and intent. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

It would be nice if there were a few more pro features. The only one that I can think of now is that when I use a signable document, I'd like that document to be automatically sent to our lawyers for archival purposes. Review collected by and hosted on G2.com.

Recommendations to others considering DocSend:

It's just really easy to use and it's priced correctly. It's become a no-brainer for the team. Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

Having a handle on how your documents are shared outside the company is an absolute must. There's no going back. Now that I use Docsent, I have to use it! Review collected by and hosted on G2.com.

CB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DocSend?

I like that DocSend is quick to use for my entire team Review collected by and hosted on G2.com.

What do you dislike about DocSend?

I dislike that DocSend lacks screenshare Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

Communication with investors and advisors has greatly improved because of DocSend Review collected by and hosted on G2.com.

Mark P.
MP
VP of Sales & Enablement
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about DocSend?

I can't name just one, but will for this purpose. As a sales person, I love and hate proposals. I love them because they bring in revenue. I hate them because they often go off in to a black hole. One never knows if they are being viewed, perused, dissected or given a summary glance. Now I know. I know who looked at it, how much of it and how long. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

I'm so psyched to finally have this capability that I haven't really noticed. I would like to have more editing capabilities for category headers, such as font type and size. However, I have a feeling that's coming. Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

So we sell a complicated business service. Our sale is often loss when our contact has to articulate our solution to the decision makers. When I send a docsend link to our prospects, I call it our Content Portal. So the contact can take our contact portal and:

1) Forward it to the decision maker. We know that when the decision maker(s) view it, it is in coherent order and format. We also know if they've viewed it.

2) If the contact is actually presenting our solution, even better. They can show this in-person or via web conference. It looks like they spent hours organizing and putting things together when in reality that's the way they received it.

Meanwhile the competing solution was probably sent to the contact as an email with 12 pdf attachments. That's so 1994. We win the first impression round and hopefully the content round as well.

Review collected by and hosted on G2.com.

Verified User in Computer Software
EC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DocSend?

Simple UX, I can add any document, the spaces feature makes us look very professional. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

Ideally, it would be nice to host the space pages as they do get blocked. Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

Sharing documents which clients and partners in a controlled manner Review collected by and hosted on G2.com.

DD
Chief Marketing Officer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DocSend?

Before DocSend, I often sent materials to clients and prospects without knowing which of them interacted with those materials -- especially materials not requiring a signature. It has helped me understand who is moving further down my sales pipeline toward a positive decision. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

I honestly do not have any elements that I dislike. I don't expect any solution to be a magic bullet. But DocSend is highly effective and responsive with what their service wishes to achieve. Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

Charting sales and marketing pipeline. For example, I do a lot of educational webinars to generate leads. In the past, I could share slide deck with a webinar participant - but I would not know if they viewed or downloaded it. I didn't know how much of it they viewed. Now that DocSend provides this information, I know how to prioritize my follow-up with those leads. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
CM
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DocSend?

I love the visibility and control it provides me when sending assets to my clients Review collected by and hosted on G2.com.

What do you dislike about DocSend?

It's a roundabout journey to access. It would be helpful if it was more direct. Also, the gmail extension breaks and could be improved Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

It streamlines my communication of sending projects back and forth between my clients, internal teams, and myself Review collected by and hosted on G2.com.

Verified User in Venture Capital & Private Equity
CV
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DocSend?

1. The quick notification when someone has viewed the content

2. The level of detail (info on the person, how long they spent on the document)

3. The ability to make custom links and organize them by accounts - this helps with sales management/tracking

4. Integration with DropBox to import files easily. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

1. The user-interface within the app needs improvement - it feels fairly dated with the folder/list approach that seems cookie-cutter

2. Once you have a lot of files (think 100+) it would be helpful to provide more sophisticated ways to categorize files (tags, etc)

3. The pricing for the Standard is pretty steep ($45 now) when the basic is $10. That's quite a leap. Advanced is $150 per month. Just to put it in perspective, DropBox charges around $15 per month for their Advanced package and are constantly adding new features. Review collected by and hosted on G2.com.

Recommendations to others considering DocSend:

If you're looking for a tool to get started with lead-organization and sales-enablement, at $10/month DocSend is a good starting point. Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

We use DocSend for our lead-generation. We create sales documents for startups, SMEs and publicly-listed companies. Our marketing results in many different individuals checking out the quality of our documents. DocSend is a critical tool here - if a potential client has spent only a few seconds on our documents, we know that they are probably not interested in our service, or that we can follow-up by sending a more relevant document. On the flip side, if they have actually spent a significant amount of time on the document we know that this is probably a strong lead and put our best account manager on that lead to close the deal. Very few tools give us the power to do this so efficiently as DocSend does. Review collected by and hosted on G2.com.

Noyan B.
NB
CEO
Consumer Electronics
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DocSend?

As Founder of a startup company, i found DocSend very useful. Sending Investor Decks and important documents much more secure. You have full control of who is viewing it. We have also couple internal metrics who most likely invest or not based on viewing times and return rates. Every Founder should use and take benefit of it. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

I wish DocSend could prevent copying of content while viewing. This will prevent original content to be more secure. Review collected by and hosted on G2.com.

Recommendations to others considering DocSend:

Try it with your Deck. Don’t send Decks as an attachment. Share link from Docsend. Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

It optimizes time to chose correct person to follow up and provides insights of what they are really interested. Also you can test and improve your message and presentation skills. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DocSend?

I think that Docsend is a great - makes my life easier and has become an essential part of my sales cycle. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

That the tracking options for google slides links are not as good as if you send a pdf Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

Not having to attach files in emails etc Review collected by and hosted on G2.com.

Daniel G.
DG
Business Developer Agriculture & Forestry
Retail
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DocSend?

I do not need to add attachments and the mail looks more clean. Besides you can add a big amount of documents and archives and in th order of importance depending on what you need. Excellent tool for sales and marketing. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

I would say that the way I pre view the archives is a little annoying sometimes, I would prefer the documents to be downloading instantly and not have the "preview" option. Review collected by and hosted on G2.com.

Recommendations to others considering DocSend:

I am not that expert to make a recommendation Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

I can share some "usual" documents easily as they are in the history. Review collected by and hosted on G2.com.