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As a CEO of the company I send lot of documents to prospective customers and invetsors. Docsend is the first tool that is easy to use and creates amazing insights for timely followup. Esignatures is another good add on in one place Review collected by and hosted on G2.com.
Like everything at the moment. Dont have any complains Review collected by and hosted on G2.com.
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Love the ease of use and insight As a salesperson, having insight into when and what my prospects are viewing is extremely valuable. I'm able to focus my time on active prospects and use timely re-engagement to close deals quicker. Not only does it help me in my sales conversations, but prospects appreciate the timely reach outs. Review collected by and hosted on G2.com.
I wish there was a way to get official signatures on documents as well - DocSend would become my all in one tool then. Review collected by and hosted on G2.com.
The most helpful thing about Docsend is the ease of use. It's great to be able to make custom spaces filled with documents that your customer requested. Review collected by and hosted on G2.com.
The one dislike would be creating your own individual generic space as a resource tool to send but this is probably due to the goal being to personalize the space Review collected by and hosted on G2.com.
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The Google Suite add-on allows to super quickly create and share versions of any document we had, which was a great productivity gain.
At the very beginning, we were also happy to get feedback on our pitch deck, which is a cool feature to have.
We liked the quality and thoroughness of the tips sent over email, which always seemed to be on point with what we were looking for trying to raise funds. Review collected by and hosted on G2.com.
When we tried to upload word documents (or pdf with the same content as that word document), the display for a recipient was not really great and we did not want to allow them to be downloaded. The interface for the recipient should be such that it appears full screen, so the font size (12) used is actually readable. Because of that we had to use Google docs with the right sharing settings which is horrendous given what we paid for DocSend to use it.
Honestly, for companies Seed rounds, the need isn't that massive and the price could be a bit of a turn-off as well.
The connexion to Google drive, was not super straightforward to us and we were actually willing to use that initially to keep it easier to update certain documents
The presentation feature is not great, I usually download and go on powerpoint because the interface does not appear as it should be on screeshare. Review collected by and hosted on G2.com.
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Docsend makes it very easy to capture who is looking at your documents and for how long. The user interface is really easy to maneuver and it gives you good analytics on your documents WITHIN Docsend itself. Review collected by and hosted on G2.com.
The Periscope analytics are pretty lackluster and confusing. I hope the interface gets better. The Salesforce integration isn't the best. Also, you can't go "back" in your browser, you have to navigate within the Docsend web app which is kind of non intuitive. Review collected by and hosted on G2.com.
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Tracking the links, NDA signature, and dataroom storage Review collected by and hosted on G2.com.
Quality when uploaded PDF documents is automatically decreased. Excel files can't be read & tracked on DocSend Review collected by and hosted on G2.com.
tracking and e-signing for tracking engagement of docs - time viewed and who is viewing is most important Review collected by and hosted on G2.com.
cost per month for solo startups- it is too expensive for early startups who really could use this the most and become loyal users when they scale Review collected by and hosted on G2.com.
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My favorite part is the analytics -- love being able to see exactly how long someone has viewed your deck, what pages they looked at, etc. Really helps us to get a sense of sponsor prospects and what they're looking for. Review collected by and hosted on G2.com.
Nothing -- we really love using it and get a lot out of it, and it's well worth the monthly investment! Review collected by and hosted on G2.com.
For somebody who is technology challenged it's pretty smooth to maneuver through setting up new documents and send for signatures. Review collected by and hosted on G2.com.
We would have liked to be able to set up contacts but the fact that the contacts are set up on the back end after the recipient opens it is a nice feature. Review collected by and hosted on G2.com.
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Docsend give me essential data to understand how potential investors engage with my documents Review collected by and hosted on G2.com.
Signable documents don't work very good; they have to improve it Review collected by and hosted on G2.com.