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DocSend Reviews & Product Details - Page 16

DocSend Overview

What is DocSend?

Dropbox DocSend helps business professionals like you to securely share and control the content that drives your business forward. Dropbox DocSend's powerful link-based system makes it easy to set security preferences for each stakeholder, receive notifications each time someone views your file, analyze content performance on a page-by-page basis, and create modern virtual deal rooms. With DocSend, business can offload administrative burdens and securely share the most impactful proprietary information faster. DocSend’s Virtual Data Rooms manage sensitive documents securely and gets team real-time deal insights, simplying the entire deal process from initial pitch to final signature. Join over 34,000 companies that rely on Dropbox DocSend to share and manage sensitive information.

DocSend Details
Languages Supported
English
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Product Description

DocSend tells salespeople how prospects engage with their sales material. Have the right conversation, with the right person, at the right time, and do business faster.


Seller Details
Seller
Dropbox
Year Founded
2007
HQ Location
San Francisco, California
Twitter
@Dropbox
3,642,656 Twitter followers
LinkedIn® Page
www.linkedin.com
3,598 employees on LinkedIn®
Ownership
NASDAQ: DBX
Phone
855-237-6726
Description

Dropbox is the world’s first smart workspace that helps people and teams focus on the work that matters. With more than 600 million registered users across 180 countries, we’re on a mission to design a more enlightened way of working. Dropbox is headquartered in San Francisco, CA, and has 12 offices around the world.


Dave K.
DK
Overview Provided by:

Recent DocSend Reviews

Eric G.
EG
Eric G.Small-Business (50 or fewer emp.)
5.0 out of 5
"EASY TO USE + PROFESSIONALLY POWERFUL!"
Easy to use. Effective. Efficient. Powerful.
Nick B.
NB
Nick B.Mid-Market (51-1000 emp.)
4.0 out of 5
"Made our lives so much easier"
Being able to share sensitive documents with the access customizations we wanted, quickly and professionally, made our lives so much easier. Being ...
Prabhat G.
PG
Prabhat G.Small-Business (50 or fewer emp.)
4.5 out of 5
"Best Tool for PitchDeck"
It is really great to use, and provide a list of people who have been accessing the deck.
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
3 people requested security information

DocSend Media

DocSend Demo - DocSend Advanced Data Rooms
Manage sensitive documents securely and get real-time deal insights on your deals from start to finish.
DocSend Demo - Secure Sharing
Set a passcode, verify via email, and restrict access to ensure only the right people can view your files. Set expiration dates and turn on or off the ability to download.
DocSend Demo - Branded Spaces
Upload and share multiple documents in a branded deal room or client portal in DocSend Spaces.
DocSend Demo - Document Analytics
Gain insights on the links that have been forwarded to someone that you haven’t engaged with yet. Track page-by-page analytics for each viewer of a document to learn their unique interests.
DocSend Demo - DocSend eSignature
Convert documents to be signable in seconds and share proposals with DocSend.
DocSend Demo - One-Click NDA
Embed your NDA in the document sharing process to ensure your sensitive information is safe.
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Video Reviews

529 DocSend Reviews

4.6 out of 5
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529 DocSend Reviews
4.6 out of 5
529 DocSend Reviews
4.6 out of 5

DocSend Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for DocSendQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Justin K.
JK
Co-Founder & COO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about DocSend?

The fact that you are able to see who is trying to view the link and how long they were viewing the link for. Also, it is very user friendly and that is most important for me. When you are able to send out one link vs 20+ attachments on an email then it shows how clean it is. This helps us on a daily basis be a bit more professional with our business. As a founder the best thing to do is for something to be as professional and clean and that is what DocSend is able to complete for us on a daily basis. This product definitely shows who you are as a person as people are willing to invest some money into easy to use softwares like DocSend to help scale and grow each company to the next level. At the end of the day it is the principle and the beauty of it to keep it growing. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

The price is pretty high for most consumers and businesses. Especially if you are a start up and on a tight budget then yes it is quite expensive on a monthly rate, but this definitely helps out on the long term when you need the professional aspect to your business. The simplicity and easiness is what I look forward to on a daily basis. Other then that there isn't much to dislike on Docsend as it is very easy to use and not hard to complete at all. It is very easy to share and enables users to get the full experience. Even though the monthly price is high it is something that I am willing to pay as a business as I see the added benefit and the pluses of using a company like DocSend when you are generating thousands a day on your business it is vital and crucial for your business to have all the necessary functions to get to the next level. Review collected by and hosted on G2.com.

Recommendations to others considering DocSend:

The advice I would give other is that I would recommend them using DocSend if you are looking to grow your business at a professional rate. Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

Problems that Docsend solved was being able to get things out to business partners and investors in a clear dataroom. Benefits of having all the attachments under one data room. It makes it simple and clean especially if you are an outsider looking into the business. The simplicity is what is important. There are so many benefits but the easy to use feature is what helps it grow for me on a daily basis. There are so many benefits to this as it has helped many of my investors and users to feel at ease while looking through the dataroom. It is a good feeling to know that this service helps startups and other companies grow on a daily basis with the simple service and help it does. I am very content and happy with how this service turned out and I am looking forward to continue to use DocSend on a daily basis moving forward. It has been one of the easiest parts of my business is to be able to just share one link in order for it to go to multiple people. This has allowed me to become very happy with this service. Review collected by and hosted on G2.com.

Marc H.
MH
Founder
Small-Business(50 or fewer emp.)
More Options
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Verified Current User
Review source: Seller invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about DocSend?

I love the reporting and notification system. It allows me to understand which stakeholders are engaging with what content, and we often use this as an inpu t when prepping for our meetings. I also like the content that Docsend shares with the community around the fundraising process, general tips on entrepreneurship, etc. The Docsend fundraising network is also a great program and tremendously valuable tot he startup community. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

Some functionality from PPT gets distorted (e.g. videos, etc.). I'd also love to be able to protect videos (investor updates), but that doesn't really exist in docsend yet. I'm excited for the new features to roll out--e-signature is a great one!

The pricing is also quite high. We struggled with this before we had raised any funding--when balancing the tech we are spending money on, sometimes the Value/Cost ratio for docsend feels extremely high. Docsend is valuable, but it's MORE expensive that other tools we use to manage our entire operation (e.g. click up) and so it can sometimes feel not worth the expense. Review collected by and hosted on G2.com.

Recommendations to others considering DocSend:

Make sure you don't make it a pain to access pitch materials, sometimes email confirmation can create too much friction. Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

It gives us a better understanding of stakeholder engagement with our content (investors, prospects, etc.). It also allows us to store all pitch materials in one centralized place for ease of sharing and visibility. Getting the notification of timing is also extremely helpful because we can use that to "conveniently" follow up at the right times with prospects or investors when we know materials are fresh in their mind, Review collected by and hosted on G2.com.

Rohan P.
RP
Analyst
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about DocSend?

The e-signature product is a great addition to the Docsend package. Very simple and great not having to buy DocuSign as a separate product. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

I wish the one-click NDA was part of the standard package or available as a cheaper add-on. Its the only feature we need and not worth paying hundreds extra per month for. Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

Easy to share documents, decks, and forms! Review collected by and hosted on G2.com.

Zach S.
ZS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about DocSend?

Simple, straightforward to set up and use. Files are able to be uploaded and shared very quickly, and it is easy to limit access to certain documents to certain users. We were able to get set up in less than a day and the set up was painless. The cost seems to be pretty in line with industry average, but it is still relatively steep for what we're using it for. If we were taking advantage of every feature the site had to offer, we would be getting a great deal. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

A bit clunky when trying to move files around from folder to folder. As mentioned, it is a bit expensive for what we're using it for, which is just data room and secure file sending. There is a bit of friction to getting the other parties the ability to access the documents you send them, and all the hoops to go through just to view a document can be off-putting to some of the people we may be sharing files with. Review collected by and hosted on G2.com.

Recommendations to others considering DocSend:

Try to take advantage of every feature the site has to offer. You get a lot for what you pay for, just be aware of what you're paying for! Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

We're using it to host files for our data room which we are sharing with potential investors, as well as lawyers, and accountants. We also use it to send specific files and documents to potential investors. We do like the fact that we're able to see if and when someone opens a doc we send from docsign, and how long they spent looking at the document. Review collected by and hosted on G2.com.

Verified User in Civil Engineering
EC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about DocSend?

flexibility and control of the system we use it all the time, the analytics are really useful Review collected by and hosted on G2.com.

What do you dislike about DocSend?

only dislike is that there seem to be some tools out there that people can use to download from Docsend, hope this will be fixed Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

investor communications, helped to have a structured and qualified process Review collected by and hosted on G2.com.

Verified User in Internet
AI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about DocSend?

The design is very nice; the ability to easily create individual 'spaces' is good, as is the ability to update documents Review collected by and hosted on G2.com.

What do you dislike about DocSend?

(1) Lack of feature to notify people about Space updates

(2) Needs a feature to link an entire folder to a space (so that when a new item is uploaded in that folder, it is added everywhere that folder has previously been linked)

(3) A direct integration with Google/DropBox/whoever would be good with the above

(4) An ability to create an index of what's in spaces

(5) An ability to extract all accounts/contacts - I had to email all people who I'd send docs to yesterday, and it was basically a manual process to pull out all the emails which I've previously fed in

(6) Space limitations of 1000 items needs at least to be increased. I don't know why there should be a limitation on this basis at all. Would rather have as GB Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

I'm using for raisingg capital - as a virtual data room. Practically speaking, it's only useful for commercial due diligence, not legal. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about DocSend?

I'd purchased a DocSend subscription for document viewing analytics. When I needed to get documents e-signed, I was searching for docusign alternatives (cheaper alternatives) and was pleased to see that Docsend also offers e-sign services. When I used it, it turned out to be surprisingly easy. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

I get many email communications too often from the Docsend team. Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

Document analytics is what I'm using it for.

I like the page-wise review feature. Review collected by and hosted on G2.com.

Ryan B.
RB
Head of Strategy
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about DocSend?

I like the analytics feature, it is really handy to know how long a recipient is browsing each page for Review collected by and hosted on G2.com.

What do you dislike about DocSend?

There is not a whole lot that I dislike about Docsend. It does what is advertised. Review collected by and hosted on G2.com.

Recommendations to others considering DocSend:

This is a very well built out application, and the user experience has been great so far. Highly recommended! Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

We are using it to deliver propsals to clients, as well as signable documents such as MSA and SOW Review collected by and hosted on G2.com.

AD
BA
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Validated Reviewer
Review source: Organic
What do you like best about DocSend?

Traceability ........................... Review collected by and hosted on G2.com.

What do you dislike about DocSend?

Forced Signing or substitute of other legal documents Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

Integrate with SFDC to get trace quotes which are send to customer Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about DocSend?

I like how we can not only keep track of our files but also use the analytics to improve our deck. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

Nothing so far- I believe I just have to pay extra to remove Docusend from the url. Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

It's been helpful in limiting the free distribution of contents containing confidential information. Review collected by and hosted on G2.com.