DocSend Reviews & Product Details - Page 15

How easy it is for us to create new spaces for new products and suppliers that we work with. Additionally, the format of how the documents are visible when we share links is one of the things that I love coming from a design background. Additionally, the lead capture and NDA portion of this makes it a much more secure way for us to share what we are doing and retain our sensitive information along the way. Review collected by and hosted on G2.com.

It is difficult to pull the contacts in a clean format. Would love to be able to export a .csv

Would also be very beneficial to find a way to integrate our DocSend list to a CRM that organizes them such as Pipedrive or Hubspot. Review collected by and hosted on G2.com.

The first thing is that it is straightforward to use, and understanding its analytics is also quite user-friendly. It has an advantageous feature that allows us to track who reads our documents and how many times. To be more precise, we like the insight it provides that indicates user interaction. Review collected by and hosted on G2.com.

The downside while using DocSend is that we cannot duplicate the documents right now and add or remove pages, and it is consuming time and effort when it comes to document editing and amendments. Review collected by and hosted on G2.com.

Love how easy it is to upload and send documents to customers quickly, this has been a great tool for us. Also nice that settings can be changed to allow or disable downloads, expiration, etc. Another great feature is that you can quickly copy links and turn them on and off. The tracking is very useful but most of all we appreciate that someone does not have to create an account view document. Review collected by and hosted on G2.com.

Wish there were more features on the paid version that allow for communication with the author-- such as ability to generate visible, clickable links to company website/company contact information on the document viewing screen for those who are viewing (rather than having to contact the author through descend itself). Other hyperlinks that could be created on the viewing screen would be helpful as well.

We have experienced that some company servers have a firewall that prevents them from opening DocSend links. Review collected by and hosted on G2.com.

Tracking the documents and easy to use platform, easy to upload files and update files, Easy to create links that can easily be shared with many organization. The visibility that you can have of the documents makes easy to continuously change the messages and determine if your message is reaching the intended goal or if the message needs to be updated in order to achieve what your are looking for. Review collected by and hosted on G2.com.

Limited collaboration to edit links, interface within an organization. We continuously have to update links based on the presentations updates and if the link was created by another team member it can be updated or de-activated. We have identify some fake emails that had been opening the deck certain validation will help on this. Review collected by and hosted on G2.com.

DocSend is really easy to learn and quick to use. Affordable too.

I really like the alerts I receive when recipients view my content. It helps me know two things; 1) how to follow up with my prospects, 2) gauge their level of interest.

My company has been using a different service for documents that require signature, but I'm thrilled that DocSend now offers this. I'll be researching. Review collected by and hosted on G2.com.

I sometimes wonder if my recipients are weary about clicking on a link that is not from my company. I can edit how the link reads, but I've heard that doing so increases likelihood of getting caught in spam filters. Not sure if that's true. Review collected by and hosted on G2.com.

It is very easy to use and it is powerful at the same time. Understanding who is opening which documents is very useful for next interactions, and also understanding which parts of a presentation are the ones that are being analyzed more detailed helps us understand in which areas we need to focus when presenting.

The E signature function has been very useful for our NDAs. Review collected by and hosted on G2.com.

The spaces feature might be a little confusing at first. It was difficult to set the right privacy and content availability within our internal team. Once we revised the options better it was easier to understand.

Also, the automatic watermark feature takes time to master.

One feature that I believe doesn't work is the download feature and the watermark. Anyone can take the downloaded PDF and convert it to a PPTX and eliminate the watermark. It takes some work but it is not that difficult. Review collected by and hosted on G2.com.

Being able to get insights into the people we share our resources with. It allows us to customize the commercial presentations and so on. Since we use Docsend, it's being easier for us to track and improve our sales documents accordingly thanks to the insights. Review collected by and hosted on G2.com.

It'd be great to categorize our material. Not a big deal, though. It'd also be great to have a monthly report so that we can improve our data-driven content improvements periodically. Review collected by and hosted on G2.com.

The platform provides a secure method in which to share documents, with a variety of features that make the process easy to tailor, when needed i.e. tracking, document downloading, etc. The new features with sharing are great--creating links with different settings. Also the ability to turn off viewability of documents or spaces after a certain period of time is proving very useful. Customizing spaces is a nice touch, as is the ability to organize Spaces either with sections or folders. Extremely easy to upload documents--drag and drop is always a convenient feature. As is being able to pull uploaded content into a number of different spaces. Also like that you can update document versions in Spaces. Review collected by and hosted on G2.com.

Navigation between different areas of the platform aren't as straightforward as they could be. Example: if I'm in a Space, and have clicked into a document, there isn't a hyperlink to return back to main Space--the back button can prove problematic if changes have been made to the Space, and the only other apparent option is to click back on the main Spaces hyperlink and then re-enter the Space from there. Also, would be nice to designate downloadability of individual docs in a Space, whereas now in creating the Share link, it's either all docs are downloadable or not. We have come across some issues with viewing of docs between internal users. Review collected by and hosted on G2.com.

Easy to use and feature rich. Intuitive and simple, but has all the extra things you might want to analyze performance. I like the view by page and time tracking. I also love the permission settings and ability to edit docs that you have already sent. All around a great tool and would recommend trying it out for sales, fundraising, or anything else that requires doc sharing. Review collected by and hosted on G2.com.

Nothing major to note here. It works well for my business needs. The price is not insignificant, but overall worth it for all of the features that they offer. I also use Hubspot which has a lot of the same functionality, but is not as fun to use. Docsend could add more to its contact management and create some level of CRM. That would help me manage my doc sharing more easily. What else is there to say about this product. It works well and I would recommend it to most startups that need any of its functionality. Review collected by and hosted on G2.com.

I really like that DocSend is able to help us reach potential investors by just sharing a link. The functionality of being able to see who is actually interested vs. not interested is something that is important as we are able to track all the potential investors that have the link. The ease of being able to upload new documents is super helpful especially since every month, not only does our business change, we have new items we would like to add to dataroom. Overall, I have had a great experience and continue to plan to use DocSend as our Company continues to go through subsequent rounds of equity financing rounds. Review collected by and hosted on G2.com.

What I personally do not like about DocSend is that we aren't able to separate groups of investors into different distribution lists. Rather, we have different spaces set up for different groups of investors. The other thing is when uploading documents to the different folders within each section, I wish there was a function where we do not have to go into the folder. Rather, have the ability to stay at the home page and be able to see which documents are in each respective folder. This would limit our time so we don't have to waste going in and out of each folder. Review collected by and hosted on G2.com.