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DocSend Reviews & Product Details - Page 11

DocSend Overview

What is DocSend?

Dropbox DocSend helps business professionals like you to securely share and control the content that drives your business forward. Dropbox DocSend's powerful link-based system makes it easy to set security preferences for each stakeholder, receive notifications each time someone views your file, analyze content performance on a page-by-page basis, and create modern virtual deal rooms. With DocSend, business can offload administrative burdens and securely share the most impactful proprietary information faster. DocSend’s Virtual Data Rooms manage sensitive documents securely and gets team real-time deal insights, simplying the entire deal process from initial pitch to final signature. Join over 34,000 companies that rely on Dropbox DocSend to share and manage sensitive information.

DocSend Details
Languages Supported
English
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Product Description

DocSend tells salespeople how prospects engage with their sales material. Have the right conversation, with the right person, at the right time, and do business faster.


Seller Details
Seller
Dropbox
Year Founded
2007
HQ Location
San Francisco, California
Twitter
@Dropbox
3,642,656 Twitter followers
LinkedIn® Page
www.linkedin.com
3,598 employees on LinkedIn®
Ownership
NASDAQ: DBX
Phone
855-237-6726
Description

Dropbox is the world’s first smart workspace that helps people and teams focus on the work that matters. With more than 600 million registered users across 180 countries, we’re on a mission to design a more enlightened way of working. Dropbox is headquartered in San Francisco, CA, and has 12 offices around the world.


Dave K.
DK
Overview Provided by:

Recent DocSend Reviews

Eric G.
EG
Eric G.Small-Business (50 or fewer emp.)
5.0 out of 5
"EASY TO USE + PROFESSIONALLY POWERFUL!"
Easy to use. Effective. Efficient. Powerful.
Nick B.
NB
Nick B.Mid-Market (51-1000 emp.)
4.0 out of 5
"Made our lives so much easier"
Being able to share sensitive documents with the access customizations we wanted, quickly and professionally, made our lives so much easier. Being ...
Prabhat G.
PG
Prabhat G.Small-Business (50 or fewer emp.)
4.5 out of 5
"Best Tool for PitchDeck"
It is really great to use, and provide a list of people who have been accessing the deck.
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
3 people requested security information

DocSend Media

DocSend Demo - DocSend Advanced Data Rooms
Manage sensitive documents securely and get real-time deal insights on your deals from start to finish.
DocSend Demo - Secure Sharing
Set a passcode, verify via email, and restrict access to ensure only the right people can view your files. Set expiration dates and turn on or off the ability to download.
DocSend Demo - Branded Spaces
Upload and share multiple documents in a branded deal room or client portal in DocSend Spaces.
DocSend Demo - Document Analytics
Gain insights on the links that have been forwarded to someone that you haven’t engaged with yet. Track page-by-page analytics for each viewer of a document to learn their unique interests.
DocSend Demo - DocSend eSignature
Convert documents to be signable in seconds and share proposals with DocSend.
DocSend Demo - One-Click NDA
Embed your NDA in the document sharing process to ensure your sensitive information is safe.
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Video Reviews

529 DocSend Reviews

4.6 out of 5
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529 DocSend Reviews
4.6 out of 5
529 DocSend Reviews
4.6 out of 5

DocSend Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for DocSendQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Ebonique E.
EE
Chief Executive Officer / Co-Founder
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about DocSend?

The DocSend team just keeps surprising you with additional features that surpass your wildest expectations. When you are a new business, this should be your first business expense. I feel more professional and more confident using these features. It's affordable enough that you can use it when you're first starting out. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

I wish I could organize folders easier, and remove things from folders to put in different folders. Review collected by and hosted on G2.com.

Recommendations to others considering DocSend:

It's honestly a requirement to have this in business and the price is so nominal that you shouldn't even be debating purchasing it. Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

The initial problem was sending over confidential information to investors. I didn't want them to share or download it. Then as we started to become a real business, DocSend released signatures, and we were able to have people sign NDAs, business agreements, et cetera. Review collected by and hosted on G2.com.

Jimmy H.
JH
Founder
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about DocSend?

DocSend has been our go-to for sending decks, and now we can finally send e-signs with DocSend. Super convenient to have it all in one place! It's nice being able to send a link instead of having to send an email for e-sign, which I'd say is a big convenience. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

DocSend's pricing still doesn't justify using this over other services, especially as it lacks custom fields for signing and easy-to-use templates. It still feels rudimentary, but if you're able to cut down on another SaaS product, then I can see it be worthwhile. Overall, DocSend can be almost 5-10x the price of other services combined separately, which, if you're cost conscious, will be a deal-breaker. Review collected by and hosted on G2.com.

Recommendations to others considering DocSend:

Seriously consider if the cost is worthwhile. It's undoubtedly the gold standard, but newer, cheaper options are cropping up each day which makes it less and less compelling—especially if you're a new startup. Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

Tracking the viewing of decks has been invaluable with DocSend as we're able to address a lot of things for future meetings and see where the drop-off point is for people viewing. We've been able to increase read-through-rates which has helped our fundraise dramatically, while being able to send links for signing has greatly simplified the back-and-forth when asking people to sign investment documents. Review collected by and hosted on G2.com.

Daniel I.
DI
Board Member
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about DocSend?

Easy to use platform, makes things accessible and easy to track. I would recommend for anyone doing fundraising or sales presentations to several contacts or on the go.

DocSend is great to check who accessed the presentation and actully spend some time on it, also learning about your best and more relevant slides / information

The signature feature could also be very useful if correctly deployed to avoid documents coming and going, and being able to track signatures all at one place Review collected by and hosted on G2.com.

What do you dislike about DocSend?

Some features are hard to implement and manage, could be easier especially on the signature part. The management of custom branding is also not easy and could be better tailored to each company's look and feel

The controls and tracking could also be more accurate. Some of the emails received were not accurate enough in measuring how much time one spend on the presentation, which slides were eventually not useful and which ones are the most accessed. Some of this information could be easily shared by e-mail in a daily or weekly brief from the platform

Other than that I think the platform is very useful and would deffinitely recommend Review collected by and hosted on G2.com.

Recommendations to others considering DocSend:

Would really recommend for anyone sharing presentations online Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

Tracking of people who access documents and avoid sharing confidential data by email. Also easy to access files on the go. Also had a good experience with the data room solution with some startups

Used DocSend for fundraising and sharing our confidential deck with potential investors without the need of sharing big files by e-mail. Also good to keep track of documents. The signature feature was also useful to sign NDAs and comply with confidentiality agreements every time a prospect looked at the material. This could really streamline the process for big sales or fundraising efforts Review collected by and hosted on G2.com.

Jonathan N.
JN
Co-Founder & CEO
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about DocSend?

Everything about DocSend makes my life as a founder easier, especially when it comes to fundraising. Sharing our pitch deck via trackable links to gauge investor interest is a huge advantage. But what I'm most excited about is the new multiple signers feature for signable docs. The feature is a huge time-saver for myself, investors, and contractors that we work with. Everyone appreciates time saved and using the feature lets us move things along and close deals faster. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

Nothing that I dislike comes to mind- I had a few questions at first because I would click the multiple signers link myself to test it out but that would mess things up for the other party because if I cliked the link, the system would assume the other signing party was the second party (me). Therefore, the system would only show them the field where I am supposed to sign which threw us both for a loop.

Once I reached out to DocSend support, they responded same-day to clear things up and we were all set from there- havent' had another issue with the system at all. Review collected by and hosted on G2.com.

Recommendations to others considering DocSend:

My recommendation to others considering DocSend would be to jump in. The ease of use and time you'll save make it a no-brainer out of the gates. Add in the fact that others you do business with will appreciate the time you're saving them and the added professionalism they'll attribute to you and it makes no sense not to. I recommend DocSend to every other founder I speak with regardless of the stage of their business. Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

The problems we're solving with DocSend include signing NDAs and convertible notes for fundraising, sharing our fundraising deck and tracking interest.

The problems we're solving with DocSend include signing NDAs and convertible notes for fundraising, sharing our fundraising deck and tracking interest.

The problems we're solving with DocSend include signing NDAs and convertible notes for fundraising, sharing our fundraising deck and tracking interest. Review collected by and hosted on G2.com.

Sunny M.
SM
Co-Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about DocSend?

Functionality is finally avialable for multiple people to sign. It's still not as robust as a docusign or pandadoc but getting there. I like that they are taking feedback from users. The ability to view people and how they interact with your documents is helpful. Privacy is important so not being able to login without authentication is extremely valuable. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

Functionality is good, could be improved with available features already around in simple Adobe Acrobat for example such as auto populate forms. Also, the "signatory" logic is painful when adding an additional email address, often times in a company someone else needs to sign so its not easy to switch people without re-creating a link. Review collected by and hosted on G2.com.

Recommendations to others considering DocSend:

Functionality is good, could be improved with available features already around in simple Adobe Acrobat for example such as auto populate forms. Also, the "signatory" logic is painful when adding an additional email address, often times in a company someone else needs to sign so its not easy to switch people without re-creating a link. Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

General business admin, one place to share docs securely. Tracking people's viewership of materials. For a team it makes things easy. I'd like to see the ability to view videos etc securely through the platform as well. Review collected by and hosted on G2.com.

Akash B.
AB
CEO
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about DocSend?

I think that it is a good tool for a virtual data room. The tool allows you to know who has looked at what and for how long.

Docsend also integrates well with our email, and allows us to more easily drop in links to particular individuals. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

I can get a micro level view, but it would be more helpful if I was able to see a macro-level view. For example, pull data on all viewers of my data with their email addresses.

Would also be great to have a better user interface for esignature.

Logging in is a pain. You constantly need to keep logging in when using your phone.

There are times issues with letting folks download documents. This shoul Review collected by and hosted on G2.com.

Recommendations to others considering DocSend:

This is not something magical, but you can see how long folks spend on the site. Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

The virtual data room is the major use case I am using this service for. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about DocSend?

The platform is easy and intuitive to use. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

Not having had it when I was a lawyer years ago! Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

Managing funding rounds. Review collected by and hosted on G2.com.

RH
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about DocSend?

Simple, clear, generally works seamlessly. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

Currently having probelms to get a PDF to render properly. In these days software is supposed to 'just work', this is a bit of surprise! Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

Knowing when/what proposal recipients are receiving. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about DocSend?

YC deal is good and keeps the price low for one year. it seems like it has the right integrations. it is pretty intuitive in terms of UX. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

cannot send docs to specific emails and must use the link or CRM integration, which is dumb. Also, the regular price is so high compared to docusign, hellosign, etc. After the first year, it makes no sense to have this service because docusign is literally the same price. Review collected by and hosted on G2.com.

Recommendations to others considering DocSend:

use docusign instead because docsend doesn't have the emailing feature directly from the platform and it costs way too much. other options include hellosign and others. Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

sending contracts to users and to customers is the biggest problem. Why do I have to use a link and not just send it directly from DocSend. Isn't that the point of the name DocSend? Maybe I'm missing something, and, if I am, that tells you that something is not intuitive for the user. The problem of sending the contracts should be as simple as possible. The benefits of doing this is to speed up lead times such that I know longer have to wait so long to get a contract back. Review collected by and hosted on G2.com.

Gauthier L.
GL
Account Exec
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about DocSend?

Single source of documents to refer back to throughout the process. We start with the standard procedure uploading sales doc, and then continue on to procurement, finally with signature. End to end. This allows clients to easily refer back to anything they have gotten shared over time. For the most part, it's straight forward to use from both the organization's side as well as the users side. No one has had issues accessing the documents. Review collected by and hosted on G2.com.

What do you dislike about DocSend?

People aren't yet familiar and aren't sure about being tracked- It seems that they dislike having to add their email, knowing that this means tracking. I know we can turn off this functionality at the creation, but it's better to make sure that folks aren't accessing the file without consent. Review collected by and hosted on G2.com.

What problems is DocSend solving and how is that benefiting you?

Having documents organized for the team, and for the client. Review collected by and hosted on G2.com.