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Docusign CLM Reviews & Product Details

PP
Customer Success / Account Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Docusign CLM?

It's fairly easy to use and there are a lot of points up can highlight that makes it easy to search for relevant contracts.

You also get prior notice for contracts that are up for renewal so that you can take appropriate action. Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

There's nothing as such as it's a very easy software to use. Review collected by and hosted on G2.com.

What problems is Docusign CLM solving and how is that benefiting you?

Easy tracking of all contracts as the number was on 1000s Review collected by and hosted on G2.com.

Docusign CLM Overview

What is Docusign CLM?

While eSignature has changed the way that many organizations execute a contract, the lifecycle before and after signature is often managed through manual processes, spreadsheets, and emails—slowing the pace of doing business, increasing risk, and frustrating customers and employees. Docusign CLM (Contract Lifecycle Management) allows organizations to streamline the agreement lifecycle by transforming analog manual processes into a digital automated workflow. The end result is an accelerated pace of doing business, increased compliance, and more efficient employees. Key Features: Central Repository, Advanced Search & Find, Version Control, Clause Library, Collaboration with internal and external parties, Redlining, Simple & Advanced Workflows, Tagging, Mobile Access, Multi Platform integrations (including tight integration with Salesforce).

Docusign CLM Details
Product Website
Languages Supported
German, English, French, Japanese, Dutch, Portuguese, Spanish
Show LessShow More
Product Description

Docusign CLM contract management and content management platform makes it easy for employees, customers, partners, and vendors to create, share, process, and approve contracts, documents and content.

How do you position yourself against your competitors?

DocuSign CLM allows organizations to automate manual tasks, orchestrate complex workflows, and eliminate unnecessary risk. The end result is more efficient employees, an accelerated pace of doing business, and increased compliance. All of this is delivered through an offering that is easy to implement, use and extend across the entire organization. Compared with other vendors—which are harder to deploy and, once running, harder to adapt for other use cases—CLM customers experience a quicker path to value and easier expansion to more use cases.


Seller Details
Seller
Docusign
Company Website
Year Founded
2003
HQ Location
San Francisco, CA
Twitter
@Docusign
152,361 Twitter followers
LinkedIn® Page
www.linkedin.com
7,816 employees on LinkedIn®
Ownership
NASDAQ: DOCU
Phone
1‑877‑720‑2040
Description

Docusign pioneered the development of e-signature technology, and today offers one of the top global e-signature solutions. It’s just part of their broader cloud-based System of Agreement Platform, which allows companies of all sizes and across all industries to quickly modernize and digitize the entire agreement process—all the way from preparing agreements to signing, enacting and managing them—from almost anywhere in the world, on practically any device.


LM
Overview Provided by:
Digital Marketing Strategist

Docusign CLM Integrations

(2)
Verified by Docusign CLM

Recent Docusign CLM Reviews

Verified User
I
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Very efficient and user friendly"
Using Docusign for different scenarios has made the process very efficient. It does not require a lot of learning curve and even clients who are no...
HL
Howard L.Small-Business (50 or fewer emp.)
4.5 out of 5
"Amazing experience, easy and user friendly"
That it removes the usage of old manual paper documents
RA
RajKumar A.Mid-Market (51-1000 emp.)
5.0 out of 5
"Awesome to use docusign"
It is easy to use and export/import the documents from docusign

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

15 months

Average Discount

13%

Perceived Cost

$$$$$
View More Pricing Information

Docusign CLM Media

Official Downloads

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351 Docusign CLM Reviews

4.3 out of 5
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351 Docusign CLM Reviews
4.3 out of 5
351 Docusign CLM Reviews
4.3 out of 5

Docusign CLM Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
RC
Architect
Design
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Docusign CLM?

Compared to a lot of other electronic document management platforms, Docusign is a trusted name and its by far the easiest to use and organize our templates and to send to clients. It has evolved so much over the past 4 years alone that I felt compelled to write a review. The improvements have turned this platform into our company's one stop shop when it comes to sending signatures for verification. We use this several times a month and I must say the implementation of this at the firm was an easy one two three. Its so easy to use we haven't needed any customer support! Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

All the features could seem overwhelming when you first use it but if you only need it for a handful of documents, this is the platform for you! For us its the right amount of customization but I could see many firms only need maybe 3 or 4 things this platform offers. Review collected by and hosted on G2.com.

What problems is Docusign CLM solving and how is that benefiting you?

Before DocuSign, we were emailing PDF copies of our agreements / contracts to our clients and consultants. This has not only made it safer/faster for us, but gives us that piece of mind when we get an email back saying the client or consultant has signed the document. Our admin team really appreciates this platform and so do I! Review collected by and hosted on G2.com.

JP
BDR
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Docusign CLM?

DocuSign has proven to be an effective tool for managing contracts, particularly thanks to its functionality that allows others to prepare documents for me—leaving me responsible only for the signing. This significantly streamlines the process, saving time and reducing complexity.

The platform is user-friendly, even for team members who aren't especially tech-savvy. The ability to delegate document preparation and then quickly review and sign fits seamlessly into our workflow. Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

Nothing at the moment however I think from the vendors I have heard it is expensive so pricing might be factor for organisations Review collected by and hosted on G2.com.

What problems is Docusign CLM solving and how is that benefiting you?

transparency and ease of sign off for documents instead of physical sign offs. printing and re sending documents. Review collected by and hosted on G2.com.

LP
Marketing Content Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Rating Updated ()
What do you like best about Docusign CLM?

We send so many documents to customers for signing. This is the easiest to implement, send, receive and track. Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

When I make the document in word (for example) and i leave plenty of space for the personalized information that will be entered in docusign, it's not uncommon for the lines not to line up, and be a bit out of sync with the rest of the document. The spacing is a bit off. Review collected by and hosted on G2.com.

What problems is Docusign CLM solving and how is that benefiting you?

Gone are the days when people printed things, signed them and faxed them back in. This is the only way that contracts should be handled. Plus it also has legal standing, as the documents can't be changed or edited Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Docusign CLM?

I love that you can drag and drop documents quickly and easily in the platform. You can randomly choose fields to add to the document for signatures, dates, names, etc. It makes it easy for the customer to know exactly where to sign or enter information. I also love that it tracks the document receipt, whether it has been opened, and when the customer returns it. This is such a convenience for customers. They don't have to print documents to sign them. DocuSign integrates with our quoting software so we can send quotes to be signed right from the software. Our sales department and finance department can't live without DocuSign. Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

I am alway confused when it says I am sending an envelope when i'm sending a document. I don't understand the terminology for that. Review collected by and hosted on G2.com.

What problems is Docusign CLM solving and how is that benefiting you?

No problems at this time. Review collected by and hosted on G2.com.

CS
Director of Administration
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Docusign CLM?

Clients feel their information is safe with Docusign and the status of their agreement is easily tracked. Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

I find it's not as efficient as using adobe / pdf in addition to tracking changes to an agreement. We use this mostly for the final signing stages only. Review collected by and hosted on G2.com.

What problems is Docusign CLM solving and how is that benefiting you?

Docusign keeps all of our agreements in one place and notes the status of the agreement for you. I like that we can resend copies to clients who have yet to sign. Additionally, Docusign tends to make our clients feel "safer" as opposed to exchanging redlined agreements over email. Review collected by and hosted on G2.com.

WC
Field Staffing Manager
Hospital & Health Care
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Docusign CLM?

What I love about this software is the ease in which people can sign docs from anywhere! I am in Texas and send out documents that are time stamped, to other states. I can send out the packet and within minutes, it is returned and ready to upload to a customer file. DocuSign has easy to use features for me to flag the portion that needs to be signed or initialed - the color coding for signers is great! There is also a text version that is handy! Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

I don't have any real complaints about DocuSign! Review collected by and hosted on G2.com.

What problems is Docusign CLM solving and how is that benefiting you?

DocuSign allows me to onboard clients from one state to another, with ease. Review collected by and hosted on G2.com.

SG
Coordinator Young Adult Settlement Support
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Docusign CLM?

Docusign is most helpful because it speeds up processes, minimizes legal risk, improves visibility and centralizes everything in one platform. Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

setting up Docusign is very time consuming and complicated. Proper training is required to use it. Review collected by and hosted on G2.com.

What problems is Docusign CLM solving and how is that benefiting you?

Automates contract creations, routing and approvals with workflows .

Reduces risk of human error or using outdated contracts

provides real time tracking , you can see who has it and what stage it is at. Review collected by and hosted on G2.com.

RA
Engineering Manager
Computer Software
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Docusign CLM?

Ease of use with the right pointers to essential sections that need attention. Notification on every update and the full document gets mailed to the stakeholder's inbox has been a lifesaver. Have been using it very frequently and not had any issues. Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

Nothing specific. It is a breeze to work with PDF documents. Haven't tried other formats. Review collected by and hosted on G2.com.

What problems is Docusign CLM solving and how is that benefiting you?

It is solving the problem of verbose followups with parties of a contract and instead provided a seamless way to get everyone onboard on every update to the contract in an automated fashion. Also it solves the problem of ensuring everyone getting the finalised contract for future use. Review collected by and hosted on G2.com.

TS
Project Sponsor
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Docusign CLM?

This program is web-based so it allows the user to quickly access, review and sign documents then share with others. Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

I don't like that the link that is emailed to me expires so quickly. This is the link sent to me for accessing and signing documents. Review collected by and hosted on G2.com.

What problems is Docusign CLM solving and how is that benefiting you?

This product speeds up the contracts process incredibly. I couldn't imaging trying to get reviews and signatures done the old way. Review collected by and hosted on G2.com.

BD
Software engineer and Realt Estate agente
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Docusign CLM?

The most helpful thing is not having to go face to face, which is a waste of gas, money, and, more importantly, time. Review collected by and hosted on G2.com.

What do you dislike about Docusign CLM?

Right now, I do not dislike anything; the only thing I will say is just because I am lazy sometimes is learning how to use it. Review collected by and hosted on G2.com.

What problems is Docusign CLM solving and how is that benefiting you?

Being able to sign documents in less than 5 minutes and clients being grateful for the easy process. Review collected by and hosted on G2.com.