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648 Docebo Reviews
Overall Review Sentiment for Docebo
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Simple to use, good support chat function, good workflows, they cover the processes well. Super users can manages the functionalities, roles, accesses in a userfriendly way. Not too much programming required. Power user roles can be created in a very flexible and easy way. Good, user friendly screens but the design is not uniform unfortunately. Review collected by and hosted on G2.com.
The catalogues cannot be structured using subcatalogues, not enough searching finctionality for users to find the courses of their interest. Bulk upload functions are not working for all data elements in the system: we have to use the API Explorer which is very complex for not IT experts (Jason files etc.). To develop the CSV upload of all data elemnts in the system would increase the user experience a lot. Homepage designe could be extended for the colors, and graphical elemnts as well (no programming please if it is possibel). More options would be good to create automated assigment rules withot skripts. Outlook calendar integration is not working as it is expacted, this is a big disappointment for our users. Sending out the invitation is very complicated and it is not working as it would be required. The Docebo support site is getting better and better but in some cases the support documents are not helpful. They are worded in such a way that they are difficult to understand or find the description of the functionality what we would like to use in the tool. Eg.: enrollment options, creating a course (there are a lot like this). I would suggest to reorganize the support documents according to the functionalities appering on the screen using the application by the super/power users. The different data sourses cannot be linked with each other according to the requiremnts creating more complex Excel reports. The scheduled reports can be sent out in CSV format only (It is a big disadvantage!) Also a big disadvantage that in case the Learnig Plan enrollment message and the Course Enrollment message are both switched on, the user will get multiple enrolment messages about the same course. We are not able to switch on both enrollment notifications at the same time, unfortunately. Review collected by and hosted on G2.com.
The things i like best about Docebo
1. skills management tools: a learner can tailor their learning based on their strengths and choose learning to enhance their learning areas. the platform can recommend courses to help learners.
2. Love the community and support with many great ideas. Review collected by and hosted on G2.com.
Gamification and social learning needs more development.
Some items in the reporting structure can be better (observation checklist, learning plan reporting)
please add functionality for adding QR codes for courses/session/surveys
need ability to duplicate ILT courses so the duplicates have all the session information. Right now everything has to be rebuilt when we duplicate a course. Review collected by and hosted on G2.com.
The platform allows for flexibility in how we deliver the learning experience, it performs rather well without frequent bugs or crashes - stability is really important for us in the organization. Review collected by and hosted on G2.com.
The cost could be lower, you need to invent workarounds for things that should be easily accessible, for some useful features you need to use the clunky API (downloading content off LMS) Review collected by and hosted on G2.com.
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Ease of use and available features. Everyone in our company has been able to use Docebo with very little need for training. Everything makes sense and no one is barred form their learning because of the platform. Review collected by and hosted on G2.com.
Enrollment rules take a little while to wrap your head around Review collected by and hosted on G2.com.
Docebo has completely transformed our e-learning platform experience and the way that we use this product at our company. We mainly use Docebo for our in house internal onboading as well as continuing education for members of our organization. The feel of the platform is unlike any other products we have looked at, and the modern look and aesthetic of the platform is great. The content marketplace offered has allowed us to upgrade and transform the content we offer to our membership. The reporting and data features offered are unique and highly intuitive for both our in house IT team to use, and for the users of the platform to use. Lastly, the support we have received the Docebo team is next level and has been a game changer in our loyalty to the brand. Review collected by and hosted on G2.com.
I think there could be some more work done to increase the level of personalization features offered to enhance the HTML and CSS features. I would love to see some guides or direction put together so smaller companies can even further personalize their website and user experience. I also think the mobile app could use some updating and advancements as it is pretty bare bones in the features offered. I would love to see some innovations where you can completely transform the app to be branded and named to represent your platform. Lastly, I would love to see some upgrades to course offerings with some more modern and relevant courses that have a more modern and updated feel to them in the content marketplace. Review collected by and hosted on G2.com.
Docebo is more customizable than many of the other learning management platforms I have utilized. My Customer Success Manager is always helpful, positive and quick with response time. Review collected by and hosted on G2.com.
The setup assistance we received could have been much better. The system is on its second year with our company and we are still finding areas which need tweaking or to be built out properly to fit needs both internally and for our customers. Review collected by and hosted on G2.com.
What we like best about Docebo is its ability to scale and adapt to various learning needs, offering high configurability and customization options.
Docebo can be easily tailored to accommodate diverse audiences and a wide range of use cases, making it highly versatile.
Improvements are continuously made to the system, with updates that reflect the latest industry trends and learning technologies. This ensures that the platform not only meets current needs but also anticipates future demands.
As a result, engaging and impactful learning experiences are consistently delivered, keeping learners motivated and aligned with organizational goals. Review collected by and hosted on G2.com.
There are a few basic features, such as the notification module and certificate app, retraining app, etc., that we are still waiting to see upgraded. Review collected by and hosted on G2.com.
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Docebo offers a huge choice of options to customise your platform, which you can take even further with some simple CSS. This is great for making it feel on brand and personalised.
The ability to log all of the learning in one place, which also includes face to face and external learning is great.
The service support team always respond quickly if there are ever any problems with the system (not that we have had many).
The option to incentivise learning via gamifcation, and rewards is ideal to encourage engagement.
They are always updating the software to make it even better. Review collected by and hosted on G2.com.
The system is a bit clunky to get everything set up, which is why the onboarding is a necessary. I do think they can simplify a lot of the functions to make it easier for admins. I sometimes feel like they bring in new functions, thinking about the learner, and the people using it in the background are an afterthought.
We had a few problems with our invoicing side, which took 11 months to resolve, this started our journey with Docebo off to a bad start. Review collected by and hosted on G2.com.
The number thing I love about this platform is the customizable learning paths that Docebo offers. Docebo makes this process seamless by allowing me to design personalized learning journeys that ensure employees progress through courses in a structured manner, building the skills they need at the right pace.
Its machine learning algorithms make recommendations to learners based on their behavior, which keeps them engaged and ensures they are exposed to relevant content. This level of personalization is something I hadn’t encountered with other platforms, and it’s been incredibly useful in boosting completion rates and overall engagement.
The platform’s design is intuitive and requires little to no training to get started. Both administrators and learners find it easy to navigate, which reduces the learning curve and encourages adoption.
Docebo’s support for both online and instructor-led training makes it a versatile solution that caters to different learning styles, boosting learner engagement and effectiveness.
The detailed reporting capabilities enable real-time tracking of learner progress, allowing me to make data-driven decisions. This also helps demonstrate ROI for our learning initiatives to upper management.
The mobile app offers flexibility for learners, particularly those with busy schedules or who work remotely, enabling them to complete training on the go.
Docebo can accommodate small teams or entire enterprises, making it a scalable solution for organizations of all sizes. The platform grows with the organization, whether training is for 100 employees or 10,000.
The platform integrates easily with various other software applications, such as HR systems and content management systems, streamlining administrative tasks Review collected by and hosted on G2.com.
There is basically nothing to complain about, which is already quite a rarity, when it comes to different tools.Docebo is basically only benefits without any flaws, at least judging from our experience Review collected by and hosted on G2.com.
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Great ease of use and stellar onboarding program. Review collected by and hosted on G2.com.
The roles that shift. In one calendar my account manager changed three times. There seems to be some disorganization on that front. Review collected by and hosted on G2.com.