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Docebo Reviews & Product Details - Page 3

Docebo Overview

What is Docebo?

Docebo is the world’s most powerful learning platform, designed to be intuitive for admins, engaging for learners, and transformative for businesses. Key differentiators include: - Capability for delivering a hyperpersonalized learning experience to multiple audiences, including employees, customers, and partners. All of these experiences can be uniquely branded and centrally managed from a single platform. - The industry’s most advanced AI capabilities. Customers can automate manual tasks like enrollments, translations, and content categorization. With generative AI built for learning, customers can create effective course materials in just a few clicks. - The power to scale with your organization as you expand into new and larger learning audiences, geographies, languages, and more. - A mobile app and integrations with all major software, including Salesforce and Microsoft Teams.

Docebo Details
Product Website
Languages Supported
Arabic, Czech, German, English, Finnish, French, Hebrew, Croatian, Indonesian, Italian, Japanese, Korean, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Turkish, Ukrainian, Vietnamese
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Product Description

Docebo makes employee, partner and customer training easy and engaging while saving L&D admins countless hours with artificial intelligence.

How do you position yourself against your competitors?

Docebo is the best learning platform on the market for training multiple audiences like employees and customers. Docebo customers can deliver hyperpersonalized (and fully branded) learning experiences to each audience, but manage it all centrally from a single platform.

Like most learning platforms today, Docebo is built to optimize learner engagement by including functionality that tracks learner satisfaction, course completions, and time spent learning. However, Docebo is also optimized to allow businesses to recognize the full impact of their learning programs. With Docebo, you can deliver training that improves metrics like revenue, employee retention, customer renewal rates, productivity, and more—and prove it with intuitive data tools.

These factors—along with a dominant leadership position in AI—give Docebo a unique advantage in the learning market.


Seller Details
Company Website
Year Founded
2005
HQ Location
Toronto
Twitter
@docebo
6,781 Twitter followers
LinkedIn® Page
www.linkedin.com
1,021 employees on LinkedIn®
Ownership
TSX: DCBO
Description

Docebo is the world's most powerful learning platform, built for the business of learning. Docebo helps organizations around the world deliver scalable, personalized learning to customers, partners, and employees, driving productivity, engagement, revenue, and growth. The Docebo platform is stable and intuitive, with innovative technology for content generation, automation, and analytics, along with the industry's most advanced AI capabilities. This enables businesses to create and manage content, effectively train diverse audiences, and measure the impact of their learning programs–all from one single platform.


Tracey C.
TC
Overview Provided by:

Recent Docebo Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Docebo is a solid platform to host both internal and external learning."
Docebo is more customizable than many of the other learning management platforms I have utilized. My Customer Success Manager is always helpful, po...
Valerie Y.
VY
Valerie Y.Mid-Market (51-1000 emp.)
4.0 out of 5
"A good, comprehension learning management system"
Great ease of use and stellar onboarding program.
JT
Janice T.Enterprise (> 1000 emp.)
4.0 out of 5
"Solution to grow with"
We chose Docebo as an LMS solution as it provided flexibility, ease of use, and the ability to create a visually branded and designed interface. Ou...
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Docebo Media

Docebo Demo - Admin Setup Guide
Template page design sample to help admins with setup activities
Docebo Demo - AI Control Panel
Sample Controls for Various AI Functions in the Platform
Docebo Demo - Configure Branding, Look & Feel
Sample Platform Configuration Page a multitude of customizable options
Docebo Demo - User Management
User Configuration Page Sample
Docebo Demo - Course Management
Course Management & Configuration Page Sample
Docebo Demo -  Dashboards and Reporting
Sample Course Dashboard Page
Play Docebo Video
Play Docebo Video
Play Docebo Video
Play Docebo Video

Official Downloads

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Video Reviews

648 Docebo Reviews

4.3 out of 5
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648 Docebo Reviews
4.3 out of 5
648 Docebo Reviews
4.3 out of 5

Docebo Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for DoceboQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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ZK
Nilfisk University (Docebo) super user
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Docebo?

Simple to use, good support chat function, good workflows, they cover the processes well. Super users can manages the functionalities, roles, accesses in a userfriendly way. Not too much programming required. Power user roles can be created in a very flexible and easy way. Good, user friendly screens but the design is not uniform unfortunately. Review collected by and hosted on G2.com.

What do you dislike about Docebo?

The catalogues cannot be structured using subcatalogues, not enough searching finctionality for users to find the courses of their interest. Bulk upload functions are not working for all data elements in the system: we have to use the API Explorer which is very complex for not IT experts (Jason files etc.). To develop the CSV upload of all data elemnts in the system would increase the user experience a lot. Homepage designe could be extended for the colors, and graphical elemnts as well (no programming please if it is possibel). More options would be good to create automated assigment rules withot skripts. Outlook calendar integration is not working as it is expacted, this is a big disappointment for our users. Sending out the invitation is very complicated and it is not working as it would be required. The Docebo support site is getting better and better but in some cases the support documents are not helpful. They are worded in such a way that they are difficult to understand or find the description of the functionality what we would like to use in the tool. Eg.: enrollment options, creating a course (there are a lot like this). I would suggest to reorganize the support documents according to the functionalities appering on the screen using the application by the super/power users. The different data sourses cannot be linked with each other according to the requiremnts creating more complex Excel reports. The scheduled reports can be sent out in CSV format only (It is a big disadvantage!) Also a big disadvantage that in case the Learnig Plan enrollment message and the Course Enrollment message are both switched on, the user will get multiple enrolment messages about the same course. We are not able to switch on both enrollment notifications at the same time, unfortunately. Review collected by and hosted on G2.com.

What problems is Docebo solving and how is that benefiting you?

The learning processes can be integrated in the company culture much better than previously. Learning is closer to employees and managers, much easier to meet the compiance processes. Centralized database and learning processes worldwide. Better user experience. Review collected by and hosted on G2.com.

PB
LMS Admin
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Docebo?

The things i like best about Docebo

1. skills management tools: a learner can tailor their learning based on their strengths and choose learning to enhance their learning areas. the platform can recommend courses to help learners.

2. Love the community and support with many great ideas. Review collected by and hosted on G2.com.

What do you dislike about Docebo?

Gamification and social learning needs more development.

Some items in the reporting structure can be better (observation checklist, learning plan reporting)

please add functionality for adding QR codes for courses/session/surveys

need ability to duplicate ILT courses so the duplicates have all the session information. Right now everything has to be rebuilt when we duplicate a course. Review collected by and hosted on G2.com.

What problems is Docebo solving and how is that benefiting you?

building courses with many ILT/cohorts. Review collected by and hosted on G2.com.

MD
Learning Design Team Lead
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Docebo?

The platform allows for flexibility in how we deliver the learning experience, it performs rather well without frequent bugs or crashes - stability is really important for us in the organization. Review collected by and hosted on G2.com.

What do you dislike about Docebo?

The cost could be lower, you need to invent workarounds for things that should be easily accessible, for some useful features you need to use the clunky API (downloading content off LMS) Review collected by and hosted on G2.com.

What problems is Docebo solving and how is that benefiting you?

We used to struggle with keeping all our training programs organized, especially with people spread out in different locations. Now everything’s in one place, and it’s way easier to roll out courses and keep track of who’s doing what. Plus, it automates things like course assignments and progress tracking, so we’re not wasting time on admin stuff. The reporting tools are cool, they help us see where people might need extra support, which has really improved how we train and develop our teams. Review collected by and hosted on G2.com.

Ryan H.
RH
Product Training Manager
Computer Software
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Docebo?

Ease of use and available features. Everyone in our company has been able to use Docebo with very little need for training. Everything makes sense and no one is barred form their learning because of the platform. Review collected by and hosted on G2.com.

What do you dislike about Docebo?

Enrollment rules take a little while to wrap your head around Review collected by and hosted on G2.com.

What problems is Docebo solving and how is that benefiting you?

Docebo gives us a central repostory of all of our learning. Privously it was stored wherever eqach person decide to create their content (Google Drive, Slack, Salesforce, etc) Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Docebo?

Docebo has completely transformed our e-learning platform experience and the way that we use this product at our company. We mainly use Docebo for our in house internal onboading as well as continuing education for members of our organization. The feel of the platform is unlike any other products we have looked at, and the modern look and aesthetic of the platform is great. The content marketplace offered has allowed us to upgrade and transform the content we offer to our membership. The reporting and data features offered are unique and highly intuitive for both our in house IT team to use, and for the users of the platform to use. Lastly, the support we have received the Docebo team is next level and has been a game changer in our loyalty to the brand. Review collected by and hosted on G2.com.

What do you dislike about Docebo?

I think there could be some more work done to increase the level of personalization features offered to enhance the HTML and CSS features. I would love to see some guides or direction put together so smaller companies can even further personalize their website and user experience. I also think the mobile app could use some updating and advancements as it is pretty bare bones in the features offered. I would love to see some innovations where you can completely transform the app to be branded and named to represent your platform. Lastly, I would love to see some upgrades to course offerings with some more modern and relevant courses that have a more modern and updated feel to them in the content marketplace. Review collected by and hosted on G2.com.

What problems is Docebo solving and how is that benefiting you?

Docebo has created a seamless experience for us in creating a personalized and branded web interface, and has transformed our learning platform and taking it to the next level. The website is modern and sleek, and has extensive built in features that are easy and intuitive for our customers to use. It is so helpful to have Docebo on our side and to have a team of people ready to go when we need to troubleshoot. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Docebo?

Docebo is more customizable than many of the other learning management platforms I have utilized. My Customer Success Manager is always helpful, positive and quick with response time. Review collected by and hosted on G2.com.

What do you dislike about Docebo?

The setup assistance we received could have been much better. The system is on its second year with our company and we are still finding areas which need tweaking or to be built out properly to fit needs both internally and for our customers. Review collected by and hosted on G2.com.

What problems is Docebo solving and how is that benefiting you?

Docebo is providing a solution for our product and technical service training courses and ILT scheduling. Review collected by and hosted on G2.com.

LH
Director, Learning and Development
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Docebo?

What we like best about Docebo is its ability to scale and adapt to various learning needs, offering high configurability and customization options.

Docebo can be easily tailored to accommodate diverse audiences and a wide range of use cases, making it highly versatile.

Improvements are continuously made to the system, with updates that reflect the latest industry trends and learning technologies. This ensures that the platform not only meets current needs but also anticipates future demands.

As a result, engaging and impactful learning experiences are consistently delivered, keeping learners motivated and aligned with organizational goals. Review collected by and hosted on G2.com.

What do you dislike about Docebo?

There are a few basic features, such as the notification module and certificate app, retraining app, etc., that we are still waiting to see upgraded. Review collected by and hosted on G2.com.

What problems is Docebo solving and how is that benefiting you?

Docebo helped us unify siloed learning programs and deliver tailored experiences to diverse audiences through its scalable platform. It allows us to streamline employee development and client training, improving engagement and reducing time to competency. The platform’s customization options ensure our learning initiatives align with organizational goals. Review collected by and hosted on G2.com.

Dawn K.
DK
Learning and Development Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Docebo?

Docebo offers a huge choice of options to customise your platform, which you can take even further with some simple CSS. This is great for making it feel on brand and personalised.

The ability to log all of the learning in one place, which also includes face to face and external learning is great.

The service support team always respond quickly if there are ever any problems with the system (not that we have had many).

The option to incentivise learning via gamifcation, and rewards is ideal to encourage engagement.

They are always updating the software to make it even better. Review collected by and hosted on G2.com.

What do you dislike about Docebo?

The system is a bit clunky to get everything set up, which is why the onboarding is a necessary. I do think they can simplify a lot of the functions to make it easier for admins. I sometimes feel like they bring in new functions, thinking about the learner, and the people using it in the background are an afterthought.

We had a few problems with our invoicing side, which took 11 months to resolve, this started our journey with Docebo off to a bad start. Review collected by and hosted on G2.com.

What problems is Docebo solving and how is that benefiting you?

We were looking for a LMS which offered a central point, for all of our learning needs, which was highly customisable. We also wanted the ability to offer bespoke learning environments for different teams around the business which Docebo offers. Review collected by and hosted on G2.com.

DS
Senior Course Learning Development Lead
E-Learning
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Docebo?

The number thing I love about this platform is the customizable learning paths that Docebo offers. Docebo makes this process seamless by allowing me to design personalized learning journeys that ensure employees progress through courses in a structured manner, building the skills they need at the right pace.

Its machine learning algorithms make recommendations to learners based on their behavior, which keeps them engaged and ensures they are exposed to relevant content. This level of personalization is something I hadn’t encountered with other platforms, and it’s been incredibly useful in boosting completion rates and overall engagement.

The platform’s design is intuitive and requires little to no training to get started. Both administrators and learners find it easy to navigate, which reduces the learning curve and encourages adoption.

Docebo’s support for both online and instructor-led training makes it a versatile solution that caters to different learning styles, boosting learner engagement and effectiveness.

The detailed reporting capabilities enable real-time tracking of learner progress, allowing me to make data-driven decisions. This also helps demonstrate ROI for our learning initiatives to upper management.

The mobile app offers flexibility for learners, particularly those with busy schedules or who work remotely, enabling them to complete training on the go.

Docebo can accommodate small teams or entire enterprises, making it a scalable solution for organizations of all sizes. The platform grows with the organization, whether training is for 100 employees or 10,000.

The platform integrates easily with various other software applications, such as HR systems and content management systems, streamlining administrative tasks Review collected by and hosted on G2.com.

What do you dislike about Docebo?

There is basically nothing to complain about, which is already quite a rarity, when it comes to different tools.Docebo is basically only benefits without any flaws, at least judging from our experience Review collected by and hosted on G2.com.

What problems is Docebo solving and how is that benefiting you?

In the world of corporate training, one size doesn’t fit all. Some employees thrive in self-paced e-learning environments, while others benefit from instructor-led training (ILT) sessions. Docebo’s blended learning capabilities allow me to offer a combination of e-learning, ILT, and virtual classrooms, ensuring that every learner gets the training experience that suits them best. This flexibility has significantly improved the effectiveness of our programs, as learners are more engaged and retain information better when they can learn in a style that resonates with them.

Docebo has been particularly beneficial because of its scalability. In my role, I’m responsible for the training and development of employees across multiple departments and even external partners. With Docebo, I can easily scale up or down based on the needs of the organization, whether that’s onboarding new hires, launching compliance training for existing staff, or delivering specialized training programs for external stakeholders. The platform is capable of supporting thousands of learners without compromising performance, making it ideal for organizations of any size.

One of Docebo’s strongest points is its ability to integrate with a variety of other software systems that we use in our organization. For example, it seamlessly integrates with HR platforms, such as BambooHR, and communication tools like Slack, enabling smooth workflows and ensuring that training aligns with broader organizational objectives. This integration capability has saved countless hours that would otherwise be spent manually syncing data between systems, allowing me to focus on strategy rather than admin tasks.

In today’s fast-paced world, learning doesn’t always happen at a desk. Docebo’s mobile learning feature has been a significant benefit, especially for our employees who are frequently on the go. The mobile app allows learners to access training modules, participate in discussions, and complete assessments from their smartphones or tablets, giving them the flexibility to learn at their own pace, whenever and wherever they choose. This feature has been instrumental in improving course completion rates, as learners are no longer restricted to traditional work hours to complete their training Review collected by and hosted on G2.com.

Valerie Y.
VY
Manager of Education and Student Programming
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Docebo?

Great ease of use and stellar onboarding program. Review collected by and hosted on G2.com.

What do you dislike about Docebo?

The roles that shift. In one calendar my account manager changed three times. There seems to be some disorganization on that front. Review collected by and hosted on G2.com.

What problems is Docebo solving and how is that benefiting you?

Providing us a place to hold all of our learning content for our customer community. Review collected by and hosted on G2.com.