Digital River Pros and Cons

Right now nothing. Absolutely nothing. DR is finished as a business partner. Review collected by and hosted on G2.com.

Very poor support, they cannot elevate the problem to decision maker. They denied money transfer for strange reasons. Moreover, our users experience real problem with their antifraud system. Some orders must be approved by antifraud and it may take 2-3 days. Review collected by and hosted on G2.com.

There are good sales report, low commission rate. Review collected by and hosted on G2.com.

the customer service is ok, but it can't help to solve the issue. Review collected by and hosted on G2.com.

In the years that we've been working with DR, the representatives have been nothing short of supportive. The main reason why I would recommend DR to friends or colleagues is due to the service and expertise received over the years. Review collected by and hosted on G2.com.

We haven't had the opportunity to fully explore all parts of DR's offering to say that we have a specific dislike. But I would say that DR needs to simplify their offering and value proposition in order to stand out among the sea of competing providers and products. (i.e. be known for one absolutely strong and unique selling value proposition) Review collected by and hosted on G2.com.

In the past 5 years, Mycommerce has been very stable and reliable Review collected by and hosted on G2.com.

1.The deployment of the third-party tracking code is too complicated,

2.Shopping cart theme customization is too complicated. Review collected by and hosted on G2.com.

I always get a lot of kind responses from the account managers, and they can solve my problems immediately. I know that Digital River is continually optimizing any platform features; we feel very comfortable to use their MyCommerce solution. Review collected by and hosted on G2.com.

Everything is good. When does Share-it support in-line cart? Similar to PayPal. Review collected by and hosted on G2.com.

Fraud order checking, support team quick response

For a decade of corporate, start with RegSoft and RegNow, till now Shareit, DR Mycommerce provides great e-commerce for both our clients and us software authors, and their service team are superior. Review collected by and hosted on G2.com.

purchase order and tax exempt process may having problems that requires communications. Review collected by and hosted on G2.com.

Easy to use and understand. When upload program files, just find the correspond item, then browse and replace the installation package. Review collected by and hosted on G2.com.

To be safe, always need to log in to our account. Review collected by and hosted on G2.com.

Solve most of the taxes from end customers in various countries. Review collected by and hosted on G2.com.

The control panel is complicated and not easy to use.

We had sent many emails asking how to set it up. Review collected by and hosted on G2.com.

Best customer service and optimization suggestion Review collected by and hosted on G2.com.

some operating from control panel should be fixed and upgraded. However we have submit them to the customer support and most are done very soon. Review collected by and hosted on G2.com.

Affordable Price; It is first choice for many medium or small business.

shopping cart and checkout service is stable, it could protect its clients from loss. Review collected by and hosted on G2.com.

It don't support to customize some feathures. Review collected by and hosted on G2.com.