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Digital River Reviews & Product Details

NW
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Digital River?

My dealings with digital river in the past have been rather good and the the experience is usually painless. Review collected by and hosted on G2.com.

What do you dislike about Digital River?

It’s always like you are dealing with a robot while efficient there is no personal touch or relationship with the company Review collected by and hosted on G2.com.

What problems is Digital River solving and how is that benefiting you?

Electronic ease of software purchases and sales Review collected by and hosted on G2.com.

Digital River Overview

What is Digital River?

Digital River is a back-end solution for global expansion, payments, taxes, fraud, and compliance. Flexible APIs make it easy to integrate our customizable checkout with any existing commerce platform. Eliminate risk and complexity with our merchant of record business model where we deliver localized checkout experiences, automate global taxes, fight fraud, and comply with regulations all on your behalf. Clients choose us to: • Simplify international expansion into 240+ markets • Accelerate time to revenue • Sell physical goods, digital downloads, and subscription-based software and services to both B2C and B2B audiences • Grow revenue • Minimize risk • Simplify operations • Complement their front-end commerce experience • Free up resources to focus on what they do best Benefits include: • 8-15% higher authorization rates worldwide • 20-30 lower operational costs • 6 weeks deployment to new markets Clients include: Adobe, AMD, Autodesk, Avast, Avid, Canary, Casio, Cotodama, Cisco, Citrix, Ergotron, Felco, Fitbit, Gallup, Herman Miller, Hitachi, HTC, Intel, Lenovo, Logitech, Microsoft, Nvidia, Pantone, Sony, Therabody, Varjo, VMware, Wagner

Digital River Details
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Product Description

Digital River is a complete back end commerce integration for global payments, fraud, tax, and compliance. One simple and comprehensive integration replaces the need for multiple vendors. Simply plug us into your front-end commerce platform and you have everything you need to grow revenue and protect your business from risk.

How do you position yourself against your competitors?

Digital River provides a single integration for global payments, taxes, fraud, and compliance. Our merchant of record business model helps brands eliminate risk and complexity while accelerating time to revenue. We support B2B and B2C sales of physical goods, digital downloads, and subscription-based software and services. Brands love how flexible our API-first integration options give them control to customize their checkout experiences with little to no dev work. Our streamlined integration replaces multiple vendors, helping our clients simplify operations and reduce costs. Furthermore, our multi-acquirer network, retry logic, and smart routing technology helps clients optimize revenue with industry-leading authorization rates.


Seller Details
Year Founded
1994
HQ Location
Minneapolis, MN
Twitter
@DigitalRiverInc
3,925 Twitter followers
LinkedIn® Page
www.linkedin.com
696 employees on LinkedIn®
Description

This is SaaS commerce scaled for worldwide expansion.


LH
Overview Provided by:

Recent Digital River Reviews

Robert S.
RS
Robert S.Small-Business (50 or fewer emp.)
5.0 out of 5
"So much Content..."
Digital River has so much content which I use professionally. The Photoshop actions offered are stellar. I would recommend them over and over aga...
Shubham R.
SR
Shubham R.Small-Business (50 or fewer emp.)
4.5 out of 5
"Review for digital river"
I like it's website it's nice and loading time is good and also it's provided it's api which is good and pricing is good for everyone and colour us...
J P.
JP
J P.Mid-Market (51-1000 emp.)
4.5 out of 5
"Global E-commerce"
Easy understanding between buyers and sellers Sales support Customer service
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1 person requested security information

Digital River Media

Digital River Demo - Digital River Drop-in Integration
A quick and easy way to add local payment methods and compliance requirements to your online checkout.
Digital River Demo - Digital River Financial Dashboard
Flexible reporting on global ecommerce sales. View individual transactions, daily summaries, and payouts.
Digital River Demo - Digital River Documentation
Step-by-step documentation on integration payments and checkout flows.
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Have you used Digital River before?
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114 out of 115 Total Reviews for Digital River

4.0 out of 5
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Digital River Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Digital RiverQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Shubham R.
SR
Full-stack Developer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Digital River?

I like it's website it's nice and loading time is good and also it's provided it's api which is good and pricing is good for everyone and colour used in website looks very promising Review collected by and hosted on G2.com.

What do you dislike about Digital River?

I think it's needed to make more responsive Review collected by and hosted on G2.com.

What problems is Digital River solving and how is that benefiting you?

It's solving my payment processing problem and selling problem Review collected by and hosted on G2.com.

Tanmaya P.
TP
Management Trainee
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Digital River?

Global e commerce should be easy and attainable of brands. It helps seller to sale the product internationally. Hence the e commerce platform has wide range available for buyers and sellers. Review collected by and hosted on G2.com.

What do you dislike about Digital River?

Nothing much to dislike. I found this idea and features very unique. So amazing website to sell your own product. The price which charged to seller is bit more that I felt. Review collected by and hosted on G2.com.

What problems is Digital River solving and how is that benefiting you?

It solves the sell the product internationally. Proper payment procedure. Data security. One site for sell for all type product. For this platform buyers reached seller easily. Review collected by and hosted on G2.com.

Nishant S.
NS
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Digital River?

They have a wiide range of services, like website design, payment processing, subscription management, and risk mitigation. This approach simplifies the process for enhancing the businesses Review collected by and hosted on G2.com.

What do you dislike about Digital River?

A bit complex and challenging to set up and manage, particularly if you have limited technical expertise. Review collected by and hosted on G2.com.

What problems is Digital River solving and how is that benefiting you?

I wanted to expand our online presence to international markets and Digital River provided localization, and multi-currency payment processing. It made easier for us to enter global markets. Review collected by and hosted on G2.com.

Amardeep S.
AS
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Digital River?

Integrations with various e-commerce platforms, which streamlines our setup and management of online stores. Review collected by and hosted on G2.com.

What do you dislike about Digital River?

It is quite complex and challenging to set up and manage, particularly for those who are new to e-commerce. Review collected by and hosted on G2.com.

What problems is Digital River solving and how is that benefiting you?

It helps us to expand businesses and reach to international markets by providing support for multiple languages, currencies, and payment methods. This makes it easier to sell products and services to a global customer base. Review collected by and hosted on G2.com.

Utkarsh B.
UB
Senior Business Analyst
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Digital River?

Known for its comprehensive solutions that empower businesses to thrive online in a great way by providing ease of doing business and their commitment to making global payment processing more secure and robust is just commendable. And its to integrate with any system seamlessly help us taking the best advantage. Review collected by and hosted on G2.com.

What do you dislike about Digital River?

The support I think is not robust enough and could be improved a big. Review collected by and hosted on G2.com.

What problems is Digital River solving and how is that benefiting you?

Payment processing made easy. Review collected by and hosted on G2.com.

Diwakar A.
DA
Digital Marketing Executive
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Digital River?

A strong foundation for business growth, a productive service team, a global and collaborative work environment with great work-life balance. Review collected by and hosted on G2.com.

What do you dislike about Digital River?

There's nothing in particular that I would like to highlight here. Maybe the pricing charged to the sellers is slghtly on the higher side. Review collected by and hosted on G2.com.

What problems is Digital River solving and how is that benefiting you?

It takes care of all the payment and tax related tasks, helping me save a significant mount of time. Review collected by and hosted on G2.com.

Nishant Pratap S.
NS
Operations Associate
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Digital River?

I like it for its comprehensive payment processing, subscription management, and global tax and compliance services. Review collected by and hosted on G2.com.

What do you dislike about Digital River?

The pricing is a bit high if we compare with other companies. They should work on how they could minimize the pricing. Review collected by and hosted on G2.com.

What problems is Digital River solving and how is that benefiting you?

The fraud prevention and risk management tools to protect businesses from fraudulent transactions, leading to cost savings and a more secure online environment. Review collected by and hosted on G2.com.

Ravi T.
RT
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Digital River?

It helped our business with all aspects of shipping and logistics, including selecting carriers, and managing customs clearance. Review collected by and hosted on G2.com.

What do you dislike about Digital River?

Not happy with the customer support. The response is quite slow or delayed. Review collected by and hosted on G2.com.

What problems is Digital River solving and how is that benefiting you?

There are few risks like fraud, chargebacks, and data breaches. This platform help to minimize these risks by providing a variety of security and fraud prevention services. Review collected by and hosted on G2.com.

RI
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Digital River?

It was a great experience, the features and the experience of a customer had been great , would refer this to my friends and family . Review collected by and hosted on G2.com.

What do you dislike about Digital River?

Just that a little more awareness is regarding the services Review collected by and hosted on G2.com.

What problems is Digital River solving and how is that benefiting you?

Smooth workflow and multiple efficient projects got through thanks to this. Review collected by and hosted on G2.com.

Rupali P.
RP
Product Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Digital River?

The simplicity and ease of implemetation is what renders Digital River a right platform to choose. Features have all use cases covered, customer support is very proactive. Review collected by and hosted on G2.com.

What do you dislike about Digital River?

Could do with more guides and resources on learning how to integrate the solutions Review collected by and hosted on G2.com.

What problems is Digital River solving and how is that benefiting you?

Ease of implementation

Easy integration

Automated solutions

Minimal manual intervention Review collected by and hosted on G2.com.