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The driver app is very useful. The admin panel is very good. Very easy and convenient delivery management. Delivery proof with images and geo tagging. Easy API configuration with our EPR software. Very easy configuration for SMS notification. Review collected by and hosted on G2.com.
GPS history on vehicles is missing. Group deliveries and organizing with which comes first and second, etc., are missing. Review collected by and hosted on G2.com.
11 out of 12 Total Reviews for Detrack
-Live updates to the driver when changes made
-Live tracking of the driver
-Integrated call, gps and POD capturing within the window with minimal switching of screens required
-Super Simple for the driver
-Very customizable
-Fabulous Customer Service Review collected by and hosted on G2.com.
-Have had difficulty with embedding images not showing up but support has helped every step of the way
-Special instructions not displaying to the driver after they hit next location, they would have to go into the delivery to see [would be nice if the special instructions just popped up
-auto resending of emails when changing a driver or details, would be nice if it asked, would you like to resend. Also cant send notifications for items added to today's run Review collected by and hosted on G2.com.
The interface across both desktop and mobile is easy to use. It's helped us to simplify and streamline our logistics management within our business. Being able to update our drivers with information while they're out on the go from one centralised platform is brilliant. It's also helped us to continue with our digital-first scheme to reduce delivery paperwork and overall printing. Easy access to see where our drivers are is critical and is a huge benefit from Detrack. Review collected by and hosted on G2.com.
After using Detrack for over 2 years, we are yet to find anything that we are unhappy with or does not work for us. They have an excellent system for providing feedback to which is always dealt with quickly, which is excellent. Review collected by and hosted on G2.com.
مليء بالميزات، موثوق، بجزء من تكلفة المنتجات المماثلة الأخرى. خدمة عملاء رائعة. تطبيقات الهاتف موثوقة، وتم تقديم توقيعات كوفيد في الوقت المناسب. الفريق نشط، وتستمر إضافة ميزات جديدة. Review collected by and hosted on G2.com.
النص العربي في التسميات دائمًا ما يتعرض للتشويه. الواجهة يمكن أن تستفيد من لمسة تصميم. Review collected by and hosted on G2.com.
It is a comprehensive platform for delivery management, with easy to use PODs, ability to upload photos and use scanning features (QR & bar codes) if required. There is also a mobile manager app where you can track jobs & vehicles from, it is simple and convenient. The 1st account in Detrack is free too! Though the prices are considered reasonable when you have to add more accounts. Route planning is also available through a sister app, and integration is quite seamless. Detrack has pretty much everything you need in a delivery management software. Review collected by and hosted on G2.com.
For backend users, there is a learning curve to overcome, in order to fully realize the potential of the system. Though their customer service and technical support teams are quite prompt to help, there are some quirks in the system where we may need to overlook or plan around. Review collected by and hosted on G2.com.
Ease of usage and real time tracking of product. Proof of delivery is almost as immediate. call and sms fuction is wonderfully in place. Review collected by and hosted on G2.com.
Previewing of driver route after driver is offline is not shown. hope to improve on this issue Review collected by and hosted on G2.com.
Detrack is constant in their solutions to any queries we might have. As soon as we hit send, they already come through with assistance.
Their website is organised and makes it easy to navigate Review collected by and hosted on G2.com.
We haven't had many faults when using Detrack. We have had issues with refresh rates, however this doesn't happen very often to be an issue. Review collected by and hosted on G2.com.
Detrack is easy to use and has many helpful features I use daily Review collected by and hosted on G2.com.
Deliveries list sometimes take a short while to refresh, but it is often enough for our uses Review collected by and hosted on G2.com.
Easy to use and implement, integrates well with Zapier, well-priced Review collected by and hosted on G2.com.
Nothing particularly comes to mind - we've not really had any issues with the product Review collected by and hosted on G2.com.
The quality of the designs and end product is exceptional! I would highly recommend Detrack and look forward to dealing with them on an ongoing basis. Review collected by and hosted on G2.com.
Price is the only negative impact as is paid per driver Review collected by and hosted on G2.com.
