
I really like that Demodesk takes so good care of my prospects and customers by routing them into the right calendar and scheduling the meeting.
We all know the challenges that virtual meetings can create when it comes to sound and picture, but that is never an issue in Dedesk thanks to the tests you need to go through before joining the meetings.
In the meeting, the "share control" feature is fantastic when you demo a SaaS product like ours. I usually share the control in the walk-through of our product, and allow the prospects to click and write, as it makes them remember our product better than my competitors.
And the customized playbooks for demos are really helpfull, alongside the speaker's notes and battle cards, which make my pitches sharp and handle objections with ease.
Last but not least. Demodesk keeps getting better and better. With the new "Virtual Salesfloor" and Reports/analytics features about to be released, it will be an even more powerful sales machine. Review collected by and hosted on G2.com.
There is really not that much I do not like about Demodesk. Usually when something goes wrong, it comes down to the prospects/attendees tech that are not working properly Review collected by and hosted on G2.com.
The best is that you hide all slides and you can determine the order of every single slide. So every presentation is individual and the customer wont think you hide something because your scrolling over several slides Review collected by and hosted on G2.com.
Actually, there is only one thing I dislike. The calendar function is a bit confusing to me, and it sometimes happens that you chose the wrong person as a sender, so you have to invite the customer again, and you cannot change the other appointment. Review collected by and hosted on G2.com.
How easily the tool works and all the flexibility you are given. Review collected by and hosted on G2.com.
There are sometimes errors that can cause unpleasent experience. E.g: Connection issues, lagging, screen sharing issues, sometimes it happened to me that my demolink wasn't working or the democall has been logged in Salesforce under my colleague's name. Review collected by and hosted on G2.com.
To have everything available to show to the client and its very dinamic and interective to talk with the costumer Review collected by and hosted on G2.com.
that is not available to enter if your not google or firefox Review collected by and hosted on G2.com.
There is always a very helpful service available, and in Demodesk, many other perfect features are hidden that consistently impress in integration and use. Review collected by and hosted on G2.com.
As a simple video platform, Demodesk is not a bargain, but as soon as only a part of the features is used, it pays off directly and thus appears at first glance to be a proud price. Review collected by and hosted on G2.com.
Having different playbooks as well as meeting types for different departments. Possibility to see all the meetings of your collegues. Being able to ghost them und to rewatch them for further evaluations Review collected by and hosted on G2.com.
After you are done with a meeting, you always have to skip the follow-up email request. There is no way to deactivate that Review collected by and hosted on G2.com.
Demodesk unites all necessary features for a digital product presentation of software. I can include slides from Google Drive and seamlessly open websites from within the presentation without needing to switch browser tabs etc.
Moreover, I can make notes which are automatically synchronized with the related account and opportunity in SalesForce and use the battle cards whenever I'm missing a good argument. The camera makes my meetings also a lot more personal compared to a simple phone call and allows me to build better relationships with my clients right from the start.
As I've just recently started at my current company, Demodesk allowed me to easily shadow other meetings from my colleagues to learn the ropes and gain valuable experience in handling clients. Review collected by and hosted on G2.com.
there are few minor bugs - e.g. sharing other windows and tabs sometimes doesn't work but can be solved by deleting your browser cookies. Other than that It already works pretty perfectly. Review collected by and hosted on G2.com.
Presentation modus is lovely to use; during the presentation, it's straightforward to take notes, which you can summarize immediately after the call. Preparation of the calls is also very user-friendly to add your slides and websites to have a proper demo. Review collected by and hosted on G2.com.
The reminders before the call starts can be helpful for the participators, but when people receive a lot of e-mails, it can be a bit overwelmed. Maybe after you finalised your summary, the prepared email format needs to have a more user-friendly look. Review collected by and hosted on G2.com.
The most valuable features at Demodesk are:
1. The slide deck and hidden information (info that the client cannot see) to make the customer experience seamless, even with tricky questions.
2. The synchronization with Salesforce. Even if the Sync does not always work, it lets you fill out SF fields during the call and sync it to make life easier
3. Meeting Links connected to the calendar. Customers can book meeting directly from your calendar, which is great if the client has to ask several people internally when they are free. Review collected by and hosted on G2.com.
The handover of meetings to colleagues does not fully work in my view.
Sometimes the slides do not use SF synced fields. This way you have to add the information missing by hand. Review collected by and hosted on G2.com.
- It is very easy to book & schedule meetings. The automatic email reminders & calendar invites are great.
- The ability to give control to guests is great during meetings. Review collected by and hosted on G2.com.
- some repetition when data entering. Some fields need to be filled out multiple times.
- Cannot personalise email invites when more than 1 guest is joining the meeting. Review collected by and hosted on G2.com.