Demodesk Coaching & AI Pros and Cons

Demodesk Coaching & AI has been a transformative tool for my work, both internally and in client-facing interactions. The automated transcription, summarization, and record-keeping features have saved me over 15 hours each month—time I can now dedicate to more strategic tasks. The AI-powered insights are a standout feature, providing actionable feedback that has noticeably improved my sales skills by highlighting key areas for improvement based on established sales methodologies.

I also appreciate how easy it is to interact with my notes post-meeting. Being able to ask the AI specific questions about what was discussed adds a layer of clarity and convenience that’s unmatched. Integrating seamlessly with tools like Salesforce and HubSpot, Demodesk ensures nothing falls through the cracks, from follow-up emails to CRM updates.

For anyone looking to enhance their sales process and save time, Demodesk is a must-have tool. It’s intuitive, powerful, and genuinely makes a difference in overall productivity and sales effectiveness. Highly recommend! Review collected by and hosted on G2.com.

The only thing that I'm missing right now is a more granular approach to selecting who internally and externally is able to see the meeting recording, notes etc. Review collected by and hosted on G2.com.

The AI Coach, along with the transcripts for follow-up emails and the summaries of key points (such as pains, solutions, etc.), has proven to be an invaluable asset. The AI Coach provides tailored guidance, helping to craft personalized follow-ups that resonate with the recipient. The transcripts offer a clear overview of previous interactions, ensuring that no important detail is overlooked.

Additionally, the structured summaries of each point—whether it's identifying the customer’s pain points, offering specific solutions, or highlighting critical information—make it easier to address individual needs effectively and keep the conversation focused and productive. Overall, these tools significantly enhance both the efficiency and quality of customer communication. Review collected by and hosted on G2.com.

At this moment i have nothing that i dislike about Demodesk Review collected by and hosted on G2.com.

What I like best about Demodesk Coaching & AI is the AI-powered notebook that not only transcribes and summarizes meetings but also lets me interact with the meeting notes. Instead of sifting through all my notes, I can simply ask questions to the AI, and it provides the relevant information instantly, saving time and improving accuracy. The coaching feature is another standout—it helps me stay on top of key communication skills or topics that I may have missed during the meeting. Review collected by and hosted on G2.com.

Maybe One thing I dislike is that the transcription feature isn’t always as accurate as I’d hope. This is especially noticeable with certain industry-specific terms or company names, which are sometimes misinterpreted or misspelled. While the summaries are generally helpful, these occasional errors can require manual correction, which slightly detracts from the time-saving benefits ofc. Review collected by and hosted on G2.com.

I particularly enjoy that I can take my hands off the keyboard and fully focus on the customer conversation. The AI generated text is on point and can be easily converted into different types of text for different purposes (e.g. general summary, MEDDIC summary, BANT summary, follow-up email, etc).

As a power user of Demodesk, I have made it a daily routine to work with it. It noticeably impacts my workflow in a positive manner.

Demodesk's support has always been accurate and speedy.

I love the cockpit view of what's going on! Review collected by and hosted on G2.com.

Nothing really.

I can clearly notice that the product development is moving forward rapidly and there's new stuff being added constantly.

The only real point of discussion I guess is that AI Coaching on its own is not as powerful as adding a human coach to the mix. Put both together - AI Coach and Human Coach - and you've got a powerful setup! Review collected by and hosted on G2.com.

What I like most about Demodesk Coaching & AI is how it combines advanced AI with personalized coaching. The real-time feedback and actionable insights help improve skills quickly, and the user-friendly interface makes it easy to access these powerful tools. It's a perfect blend of technology and human expertise Review collected by and hosted on G2.com.

One area I think could be improved is the level of customization in the AI suggestions. While the insights are generally helpful, they sometimes feel too general and could benefit from being more tailored to specific industries or roles. Additionally, the initial setup and learning curve can be a bit challenging for new users, which might slow down the adoption process Review collected by and hosted on G2.com.

What I really love is the quick and really good AI feedback on the recorded video. It also gives teamleads a good overview on which topics the team needs to work on. I knew I speak fast but having it in numbers creates more urgency to work on my pace. I also really like the support and the drive to implement user wishes to please demodesk customers. I have tested some other tools but I haven´t found any which can record, transcribe, summarize and give AI based feedback based on predefined templates. Review collected by and hosted on G2.com.

That I didn´t knew about Demodesk earlier. :) Review collected by and hosted on G2.com.

The DemoDesk Coaching & AI makes my live so much easier in every context of after meeting admin work and figuring out what I missed out on in the proccess! Not in 30 Years I would be able to analize, summarize and coach in a way you do with Demodesk! I am extremly grateful to work in a organisation that values its emloyees and enables them with wonderful tools like yours! I can onyl reccomend it so far!

The ease of use is simply given due to its intuitive interface and menus, the features enable me in the whole demo proccess by makeing battle cards available durcing the meeting for ex. Review collected by and hosted on G2.com.

Im honest with you now after using it for the three weeks and in about 10-15 Meetings so far its absolutely flawless in the english version. The german translation and grammar though is really not the best in some cases, some are stunningly perfect and in one special case when I wanted to use the E-Mail Assistant, it was not possible to use the outcome becasue of confusing translations into german with completely wrong wordings and grammar. Review collected by and hosted on G2.com.

I like the AI assistant that counts the content of the speech. so you can track and lead the communication/sales pitch/ etc. perfectly and see it direct how good the colleque was. you see excactly which part do you have to train more. its so easy to use, you can implemate it very easy in your team.

we have a great connection to the support and work very close with them. Review collected by and hosted on G2.com.

till now, nothing. lets see after using it till the end of the year wil change this thought :) Review collected by and hosted on G2.com.

Early days, but happy so far :) Very easy to use, set up and integrate with our calendar and CRM. We use it every day. The AI summarisations emailed out to meeting attendees and logged to HubSpot are impressive and superior to other AI summarisations I've used before (although admittedly not 100% perfect). It really saves time to have the notes logged in our CRM, which our previous tool did not do. The coaching feedback is helpful, if formulatic. Fred was super helpful throughout the process and the trial gave us confidence to commit. Review collected by and hosted on G2.com.

The AI coaching feedback is helpful, if a bit formulatic - I can see there is the ability for us to use different playbooks which may make the feedback more relevant to different call types, so I look forward to trying that in the future. It would be a 'nice-to-have' if customer-facing emails from DemoDesk could show as coming from my notetaker rather than have the sender as 'DemoDesk'. Review collected by and hosted on G2.com.

Nearly everyday I have demo meetings with demodesk and although I have nearly 15 years of sales experience, the sofware gives me very explicit feedback to get even better or better said to get the very best out of it. Some things I would never have been noticed without the Demodesk AI Coaching. After my demo I always get an email with a feedback score and a very detailed description of different parts of successful demo. E. g. today I got the feedback that I described our software product in a too technical manner I was suggested to turn more into the pain points while talking about technical integrations we provide. I would never have noticed that by my own.

At the end the feedback is automatically handed over to our Salesforce CRM, so every useful information is collected at one place.

Beside that I'd like to mention that I had a procduct feedback - one day later I had a call with the CPO, that was an amazing customer experience. Review collected by and hosted on G2.com.

There is really nothing I dislike so far. The development velocity of the product is absolutely amazing. Review collected by and hosted on G2.com.