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770 Deltek Replicon Reviews

4.3 out of 5
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770 Deltek Replicon Reviews
4.3 out of 5
770 Deltek Replicon Reviews
4.3 out of 5

Deltek Replicon Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Deltek RepliconQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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SM
Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Deltek Replicon?

Detailed documentation on APIs, support turnaround time. Review collected by and hosted on G2.com.

What do you dislike about Deltek Replicon?

Going through support can be tricky at times with having to explain my problem repeatedly. Review collected by and hosted on G2.com.

Response from Sujana Rai of Deltek Replicon

Thank you for your valuable feedback! We are thrilled to hear that you find our detailed API documentation and prompt support turnaround helpful. We understand that navigating the support process can sometimes be frustrating, and we are committed to enhancing our communication to make it smoother for you.

It is great to know that our solutions for timesheets, shift assignments, dynamic shift uploads, and reporting modules are effectively addressing your needs. Your insights help us improve, and we appreciate your support as we continue to enhance our solution experience!

ME
Sr Director, Operations
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Deltek Replicon?

Ability to track budgets, quick time approval process. Review collected by and hosted on G2.com.

What do you dislike about Deltek Replicon?

Some reports are not possible as the information comes from different areas. Review collected by and hosted on G2.com.

Response from Sujana Rai of Deltek Replicon

Thank you for your insights! We are pleased to hear that the budget tracking and quick approval process are working well for you. We are actively working on enhancing our reporting features to better integrate data from various sources. Your feedback is invaluable in helping us improve!

Rajiv A.
RA
Engineering Director
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Deltek Replicon?

The whole approach to customer satisfaction Review collected by and hosted on G2.com.

What do you dislike about Deltek Replicon?

Nothing really. The only negative is that it is an expensive product Review collected by and hosted on G2.com.

Response from Sujana Rai of Deltek Replicon
(Original )

Thank you for taking time to leave your feedback! We are thrilled to hear you appreciate our customer satisfaction approach. We understand the cost can be a concern and are continually working to add value. We are glad our solution helps with tracking project costs and timekeeping! If you need any assistance at any point of time, please feel free to reach out to us.

RN
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Deltek Replicon?

The employee interface is easy to understand and use. Responsive customer support, but would recommend using the video link feautre rather than the chatbox that takes ages. Review collected by and hosted on G2.com.

What do you dislike about Deltek Replicon?

The backend for admin is quite complicated, because the platform is designed to meet the needs of so many different types of businesses. There are plenty of additional features you can add on, but it quickly leads to increased costs. Review collected by and hosted on G2.com.

Response from Sujana Rai of Deltek Replicon

Thank you for highlighting our user-friendly employee interface and responsive customer support! We are glad to hear you find it easy to navigate. Your suggestion regarding the video link feature is duly noted; we'll definitely look into enhancing the communication options for a smoother experience.

We appreciate your honest assessment. Simplifying the backend for administrators while maintaining the versatility for different business needs is indeed a delicate balance. We're continuously working to streamline processes and improve user experience. As for the additional features, we understand cost concerns and aim to provide value in every aspect of our service.

We're thrilled to know that Replicon PSA has been instrumental in helping your staff efficiently track and allocate their time towards specific grants/projects. It's our goal to provide solutions that bring tangible benefits to our users, and we're pleased to see it making a positive impact for your organization.

SF
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Deltek Replicon?

Whenever I have had any issues, Replicons Customer Service has been very responsive and helped me with my issue right away. They would show me where my mistake was and how to fix it. I have worked with their Billing Department as well and they were so accomodating, I couldn't have asked for a better company to work with. Replicon is easy to use and if you have any questions they are more than willing to walk you through it. We use Replicon every day and it is very easy to figure out. Review collected by and hosted on G2.com.

What do you dislike about Deltek Replicon?

I haven't found anything that I dislike yet. Review collected by and hosted on G2.com.

Response from Sujana Rai of Deltek Replicon

Thanks for taking the time to write this review for us. We’re happy to know that you found Replicon PSA easy to use and easy to figure out. We consistently work towards making our platform easier to navigate and use, and reviews from customers like you help us know that we hit the mark.

JM
System Administrator
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Deltek Replicon?

The service and support we receive from Replicon is second to none Review collected by and hosted on G2.com.

What do you dislike about Deltek Replicon?

The software can sometimes be a little complicated but that's to be expected. It's incredibly powerful and anything that can do as much as Replicon PSA can is going to have a learning curve. Review collected by and hosted on G2.com.

Response from Sujana Rai of Deltek Replicon

Thank you for your thoughtful review! We are thrilled to hear that you find our service and support to be top-notch. We understand that the complexity of the software can be a challenge, but we believe its powerful features are worth the learning curve. Our goal is to help you streamline employee time tracking and manage PTO effectively. If you have any specific questions or need additional resources, please do not hesitate to reach out. We are here to help you get the most out of our solution.

Verified User in Human Resources
CH
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Deltek Replicon?

They follow up with any unresolved issues until it's corrected. Review collected by and hosted on G2.com.

What do you dislike about Deltek Replicon?

Only higher level support is 24/7, regular support is 8 to 5. Sometimes I'm working early in the morning but I have to wait until 8 to get support. Review collected by and hosted on G2.com.

Response from Sujana Rai of Deltek Replicon
(Original )

We're delighted to hear that Deltek Replicon is making time tracking easier for consultants like yourself. Saving time, money, and reducing frustration are key goals, and we're glad Deltek Replicon is helping achieve that. We also appreciate your feedback regarding support hours. We understand the importance of timely assistance and are reviewing options to improve accessibility during early hours to better serve you.

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
What do you like best about Deltek Replicon?

Flexibility in project structure and timsheet usage Review collected by and hosted on G2.com.

What do you dislike about Deltek Replicon?

When exporting the data I get many lines of timesheets with no hours Review collected by and hosted on G2.com.

Response from Sujana Rai of Deltek Replicon

Thank you for your thoughtful feedback!. We are pleased to hear that you value the flexibility in project structure and timesheet usage, as these features are designed to enhance your workflow. We also appreciate you highlighting the issue with exporting timesheet data. This is an important concern, and we are actively working on enhancements to ensure a smoother experience. It is encouraging to know that our solution is effectively aiding you in tracking project time and converting that into accurate costs and billing amounts. Your insights are invaluable as we continue to improve our platform. Thank you for being part of our community!

Anand V.
AV
Analyst II Finance Operation
Enterprise(> 1000 emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Deltek Replicon?

User friendly application in all the time making quick reflect Review collected by and hosted on G2.com.

What do you dislike about Deltek Replicon?

much improve the speed of the url which is going to apply and work accordingly. Review collected by and hosted on G2.com.

Response from Sujana Rai of Deltek Replicon

Thank you for your feedback! We’re glad you find Deltek Replicon solution user-friendly and helpful for addressing employee queries. We are aware of the speed issue with URL application and are working on improvements. Your insights are valuable and will help us enhance the experience.

MF
Executive Assistant
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Deltek Replicon?

Ease of use, keeps company organized, quick results with reports, helpful. Easy to pull reports. Quick navigation tools. Review collected by and hosted on G2.com.

What do you dislike about Deltek Replicon?

Would like to see a timer added to the timesheet. Would be great! Review collected by and hosted on G2.com.

Response from Sujana Rai of Deltek Replicon

Thank you for sharing your review! It’s great to hear that our products are easy to use and help your team stay organized. We have noted your suggestions related to the timer and will share them with the relevant team for further action.