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Best ServiceNow Marketplace Apps

Marina Schlosser
MS
Researched and written by Marina Schlosser

Best ServiceNow Marketplace Apps At A Glance

Highest User Satisfaction:
Best Free Software:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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441 Listings in ServiceNow Store Apps Available
(3,367)4.5 out of 5
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Entry Level Price:Starting at $24.90
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficienc

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Small-Business
    • 38% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • TeamViewer is a software that provides remote access and control to computers and other devices, enabling file transfer, online meetings, and web conferencing.
    • Reviewers frequently mention the software's user-friendly interface, seamless remote access capabilities, and cross-platform compatibility, which enhance productivity and make it a reliable tool for IT support and troubleshooting.
    • Reviewers experienced issues with the software's complex user interface, frequent password changes disrupting smooth connectivity, and limitations in the free version, including limited remote session time and lack of advanced security options.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • TeamViewer Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    334
    Remote Access
    198
    Remote Work
    195
    Remote Control
    157
    Easy Access
    147
    Cons
    Connection Issues
    91
    Connectivity Issues
    91
    Remote Access Issues
    82
    Expensive
    70
    Slow Performance
    65
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TeamViewer features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.8
    9.3
    ServiceNow Integration
    Average: 8.8
    9.0
    Ease of Setup
    Average: 8.7
    9.3
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2005
    HQ Location
    Goppingen
    Twitter
    @TeamViewer
    49,907 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,030 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficienc

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Small-Business
  • 38% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • TeamViewer is a software that provides remote access and control to computers and other devices, enabling file transfer, online meetings, and web conferencing.
  • Reviewers frequently mention the software's user-friendly interface, seamless remote access capabilities, and cross-platform compatibility, which enhance productivity and make it a reliable tool for IT support and troubleshooting.
  • Reviewers experienced issues with the software's complex user interface, frequent password changes disrupting smooth connectivity, and limitations in the free version, including limited remote session time and lack of advanced security options.
TeamViewer Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
334
Remote Access
198
Remote Work
195
Remote Control
157
Easy Access
147
Cons
Connection Issues
91
Connectivity Issues
91
Remote Access Issues
82
Expensive
70
Slow Performance
65
TeamViewer features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.8
9.3
ServiceNow Integration
Average: 8.8
9.0
Ease of Setup
Average: 8.7
9.3
Value
Average: 8.8
Seller Details
Company Website
Year Founded
2005
HQ Location
Goppingen
Twitter
@TeamViewer
49,907 Twitter followers
LinkedIn® Page
www.linkedin.com
2,030 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Automate your builds and deployments with Pipelines so you spend less time with the nuts and bolts and more time being creative

    Users
    • Software Engineer
    • Software Developer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 37% Enterprise
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Azure Pipelines Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    23
    Features
    18
    Integrations
    16
    Easy Integrations
    14
    Automation
    13
    Cons
    Expensive
    8
    Learning Curve
    7
    Complexity
    6
    Dependency Issues
    5
    Integration Issues
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Azure Pipelines features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.8
    0.0
    No information available
    8.2
    Ease of Setup
    Average: 8.7
    10.0
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    14,039,026 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    238,990 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Automate your builds and deployments with Pipelines so you spend less time with the nuts and bolts and more time being creative

Users
  • Software Engineer
  • Software Developer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 37% Enterprise
  • 32% Mid-Market
Azure Pipelines Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
23
Features
18
Integrations
16
Easy Integrations
14
Automation
13
Cons
Expensive
8
Learning Curve
7
Complexity
6
Dependency Issues
5
Integration Issues
5
Azure Pipelines features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.8
0.0
No information available
8.2
Ease of Setup
Average: 8.7
10.0
Value
Average: 8.8
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
14,039,026 Twitter followers
LinkedIn® Page
www.linkedin.com
238,990 employees on LinkedIn®
Ownership
MSFT

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Entry Level Price:Starts at $69 per mon...
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dynatrace (NYSE: DT) exists to make the world’s software work perfectly. Our unified platform combines broad and deep observability and continuous runtime application security with Davis® hypermodal A

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 69% Enterprise
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Dynatrace Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    80
    Debugging
    47
    Debugging Efficiency
    38
    Innovation
    35
    Features
    32
    Cons
    Missing Features
    40
    Learning Curve
    33
    Complexity
    28
    Poor UI
    26
    Poor User Interface
    25
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dynatrace features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.8
    8.5
    ServiceNow Integration
    Average: 8.8
    8.4
    Ease of Setup
    Average: 8.7
    9.3
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Dynatrace
    Company Website
    Year Founded
    2005
    HQ Location
    Waltham, MA
    Twitter
    @Dynatrace
    18,832 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,215 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dynatrace (NYSE: DT) exists to make the world’s software work perfectly. Our unified platform combines broad and deep observability and continuous runtime application security with Davis® hypermodal A

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 69% Enterprise
  • 23% Mid-Market
Dynatrace Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
80
Debugging
47
Debugging Efficiency
38
Innovation
35
Features
32
Cons
Missing Features
40
Learning Curve
33
Complexity
28
Poor UI
26
Poor User Interface
25
Dynatrace features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.8
8.5
ServiceNow Integration
Average: 8.8
8.4
Ease of Setup
Average: 8.7
9.3
Value
Average: 8.8
Seller Details
Seller
Dynatrace
Company Website
Year Founded
2005
HQ Location
Waltham, MA
Twitter
@Dynatrace
18,832 Twitter followers
LinkedIn® Page
www.linkedin.com
5,215 employees on LinkedIn®
(2,408)4.4 out of 5
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View top Consulting Services for Talkdesk
Save to My Lists
Entry Level Price:$85.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Talkdesk® is a global cloud contact center leader for customer-obsessed companies. We believe that better customer experiences start with AI. Our automation-first customer experience solutions optimiz

    Users
    • Customer Service Representative
    • Quality Analyst
    Industries
    • Consumer Services
    • Computer Software
    Market Segment
    • 61% Mid-Market
    • 21% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Talkdesk Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    253
    Call Management
    142
    Helpful
    134
    Efficiency
    129
    Features
    109
    Cons
    Call Issues
    104
    Technical Issues
    66
    Notification Issues
    60
    Missing Features
    58
    Connection Issues
    52
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Talkdesk features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.8
    9.4
    ServiceNow Integration
    Average: 8.8
    8.8
    Ease of Setup
    Average: 8.7
    9.4
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Talkdesk
    Company Website
    Year Founded
    2011
    HQ Location
    San Francisco, CA
    Twitter
    @talkdesk
    7,078 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,271 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Talkdesk® is a global cloud contact center leader for customer-obsessed companies. We believe that better customer experiences start with AI. Our automation-first customer experience solutions optimiz

Users
  • Customer Service Representative
  • Quality Analyst
Industries
  • Consumer Services
  • Computer Software
Market Segment
  • 61% Mid-Market
  • 21% Enterprise
Talkdesk Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
253
Call Management
142
Helpful
134
Efficiency
129
Features
109
Cons
Call Issues
104
Technical Issues
66
Notification Issues
60
Missing Features
58
Connection Issues
52
Talkdesk features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.8
9.4
ServiceNow Integration
Average: 8.8
8.8
Ease of Setup
Average: 8.7
9.4
Value
Average: 8.8
Seller Details
Seller
Talkdesk
Company Website
Year Founded
2011
HQ Location
San Francisco, CA
Twitter
@talkdesk
7,078 Twitter followers
LinkedIn® Page
www.linkedin.com
1,271 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tenfold’s next-generation SaaS CTI solution lets you easily integrate your existing telephony platforms with your CRM. With Tenfold, you can enable complete data capture by auto-logging of calls to yo

    Users
    • Business Account Manager
    • Account Executive
    Industries
    • Internet
    • Marketing and Advertising
    Market Segment
    • 42% Mid-Market
    • 30% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Tenfold Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Accuracy of Information
    1
    Call Management
    1
    CRM Integration
    1
    Integrations
    1
    Salesforce Integration
    1
    Cons
    Limited Features
    1
    Not Intuitive
    1
    Screen Issues
    1
    Slow Loading
    1
    Slow Performance
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Tenfold features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.8
    0.0
    No information available
    9.0
    Ease of Setup
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Tenfold
    Year Founded
    2015
    HQ Location
    Austin, Texas
    Twitter
    @growtenfold
    2,363 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    58 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Tenfold’s next-generation SaaS CTI solution lets you easily integrate your existing telephony platforms with your CRM. With Tenfold, you can enable complete data capture by auto-logging of calls to yo

Users
  • Business Account Manager
  • Account Executive
Industries
  • Internet
  • Marketing and Advertising
Market Segment
  • 42% Mid-Market
  • 30% Enterprise
Tenfold Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Accuracy of Information
1
Call Management
1
CRM Integration
1
Integrations
1
Salesforce Integration
1
Cons
Limited Features
1
Not Intuitive
1
Screen Issues
1
Slow Loading
1
Slow Performance
1
Tenfold features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.8
0.0
No information available
9.0
Ease of Setup
Average: 8.7
0.0
No information available
Seller Details
Seller
Tenfold
Year Founded
2015
HQ Location
Austin, Texas
Twitter
@growtenfold
2,363 Twitter followers
LinkedIn® Page
www.linkedin.com
58 employees on LinkedIn®
(637)4.5 out of 5
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Everbridge xMatters automates workflows to eliminate digital events, leveraging analytics, automation, and AI to improve response time and resolution. We keep digital businesses running, reducing the

    Users
    • Software Engineer
    • System Engineer
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 69% Enterprise
    • 24% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • xMatters Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    78
    Alerting System
    74
    Alert Management
    69
    Notifications
    49
    Automation
    37
    Cons
    Complexity
    37
    Learning Curve
    20
    Alert Issues
    19
    Notification Issues
    18
    Integration Issues
    14
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • xMatters features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.8
    9.3
    ServiceNow Integration
    Average: 8.8
    8.7
    Ease of Setup
    Average: 8.7
    9.3
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2002
    HQ Location
    Boston, MA
    Twitter
    @Everbridge
    4,820 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,555 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Everbridge xMatters automates workflows to eliminate digital events, leveraging analytics, automation, and AI to improve response time and resolution. We keep digital businesses running, reducing the

Users
  • Software Engineer
  • System Engineer
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 69% Enterprise
  • 24% Mid-Market
xMatters Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
78
Alerting System
74
Alert Management
69
Notifications
49
Automation
37
Cons
Complexity
37
Learning Curve
20
Alert Issues
19
Notification Issues
18
Integration Issues
14
xMatters features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.8
9.3
ServiceNow Integration
Average: 8.8
8.7
Ease of Setup
Average: 8.7
9.3
Value
Average: 8.8
Seller Details
Company Website
Year Founded
2002
HQ Location
Boston, MA
Twitter
@Everbridge
4,820 Twitter followers
LinkedIn® Page
www.linkedin.com
1,555 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AWS Managed Services (AMS) automates common activities such as change requests, monitoring, patch management, security, backup services, and provides full-lifecycle services to provision, run, and sup

    Users
    No information available
    Industries
    • Information Technology and Services
    • Accounting
    Market Segment
    • 45% Small-Business
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • AWS Managed Services (AMS) Integration App Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    22
    Easy Integrations
    22
    Automation
    18
    Customer Support
    14
    Solutions
    11
    Cons
    Complexity
    21
    Expensive
    17
    Lack of Customization
    12
    Pricing Issues
    8
    Integration Issues
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • AWS Managed Services (AMS) Integration App features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.8
    8.3
    ServiceNow Integration
    Average: 8.8
    8.3
    Ease of Setup
    Average: 8.7
    8.5
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2006
    HQ Location
    Seattle, WA
    Twitter
    @awscloud
    2,231,347 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    136,383 employees on LinkedIn®
    Ownership
    NASDAQ: AMZN
Product Description
How are these determined?Information
This description is provided by the seller.

AWS Managed Services (AMS) automates common activities such as change requests, monitoring, patch management, security, backup services, and provides full-lifecycle services to provision, run, and sup

Users
No information available
Industries
  • Information Technology and Services
  • Accounting
Market Segment
  • 45% Small-Business
  • 32% Mid-Market
AWS Managed Services (AMS) Integration App Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
22
Easy Integrations
22
Automation
18
Customer Support
14
Solutions
11
Cons
Complexity
21
Expensive
17
Lack of Customization
12
Pricing Issues
8
Integration Issues
6
AWS Managed Services (AMS) Integration App features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.8
8.3
ServiceNow Integration
Average: 8.8
8.3
Ease of Setup
Average: 8.7
8.5
Value
Average: 8.8
Seller Details
Year Founded
2006
HQ Location
Seattle, WA
Twitter
@awscloud
2,231,347 Twitter followers
LinkedIn® Page
www.linkedin.com
136,383 employees on LinkedIn®
Ownership
NASDAQ: AMZN
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    PagerDuty helps organizations of all sizes deliver seamless digital experiences by providing real-time insights and automation through the PagerDuty Operations Cloud. Designed to manage critical incid

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Mid-Market
    • 39% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • PagerDuty Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    52
    Alerting System
    42
    Incident Management
    40
    Alert Management
    33
    Alert Notifications
    33
    Cons
    Expensive
    17
    Poor UI Design
    14
    Pricing Issues
    14
    Complexity
    13
    Confusion
    13
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • PagerDuty features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.8
    9.6
    ServiceNow Integration
    Average: 8.8
    8.2
    Ease of Setup
    Average: 8.7
    9.6
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    PagerDuty
    Company Website
    Year Founded
    2009
    HQ Location
    San Francisco, CA
    Twitter
    @pagerduty
    25,378 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,373 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

PagerDuty helps organizations of all sizes deliver seamless digital experiences by providing real-time insights and automation through the PagerDuty Operations Cloud. Designed to manage critical incid

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Mid-Market
  • 39% Enterprise
PagerDuty Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
52
Alerting System
42
Incident Management
40
Alert Management
33
Alert Notifications
33
Cons
Expensive
17
Poor UI Design
14
Pricing Issues
14
Complexity
13
Confusion
13
PagerDuty features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.8
9.6
ServiceNow Integration
Average: 8.8
8.2
Ease of Setup
Average: 8.7
9.6
Value
Average: 8.8
Seller Details
Seller
PagerDuty
Company Website
Year Founded
2009
HQ Location
San Francisco, CA
Twitter
@pagerduty
25,378 Twitter followers
LinkedIn® Page
www.linkedin.com
1,373 employees on LinkedIn®
(293)4.6 out of 5
Optimized for quick response
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix at scale issues impacting e

    Users
    • Project Manager
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 84% Enterprise
    • 11% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Nexthink Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    53
    Positive Experience
    38
    Customer Support
    34
    Issue Detection
    34
    Customer Satisfaction
    33
    Cons
    Complexity
    31
    Difficult Learning
    30
    Learning Curve
    26
    Feature Deficiency
    12
    Resource Limitations
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Nexthink features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.8
    8.5
    ServiceNow Integration
    Average: 8.8
    8.3
    Ease of Setup
    Average: 8.7
    8.5
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Nexthink
    Company Website
    Year Founded
    2004
    HQ Location
    Prilly, CH
    Twitter
    @NexthinkNews
    3,282 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,040 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix at scale issues impacting e

Users
  • Project Manager
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 84% Enterprise
  • 11% Mid-Market
Nexthink Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
53
Positive Experience
38
Customer Support
34
Issue Detection
34
Customer Satisfaction
33
Cons
Complexity
31
Difficult Learning
30
Learning Curve
26
Feature Deficiency
12
Resource Limitations
12
Nexthink features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.8
8.5
ServiceNow Integration
Average: 8.8
8.3
Ease of Setup
Average: 8.7
8.5
Value
Average: 8.8
Seller Details
Seller
Nexthink
Company Website
Year Founded
2004
HQ Location
Prilly, CH
Twitter
@NexthinkNews
3,282 Twitter followers
LinkedIn® Page
www.linkedin.com
1,040 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 45% Enterprise
    • 41% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Microsoft Teams Notifications Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Notifications
    4
    Communication
    3
    Ease of Use
    2
    Positive Experience
    2
    Alerting System
    1
    Cons
    Alert Issues
    2
    App Issues
    1
    Delays
    1
    Limited Features
    1
    Login Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Microsoft Teams Notifications features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.8
    8.2
    ServiceNow Integration
    Average: 8.8
    8.6
    Ease of Setup
    Average: 8.7
    8.5
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1995
    HQ Location
    Pune, Maharashtra
    Twitter
    @cybagesoftware
    212 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9,339 employees on LinkedIn®
Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 45% Enterprise
  • 41% Mid-Market
Microsoft Teams Notifications Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Notifications
4
Communication
3
Ease of Use
2
Positive Experience
2
Alerting System
1
Cons
Alert Issues
2
App Issues
1
Delays
1
Limited Features
1
Login Issues
1
Microsoft Teams Notifications features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.8
8.2
ServiceNow Integration
Average: 8.8
8.6
Ease of Setup
Average: 8.7
8.5
Value
Average: 8.8
Seller Details
Year Founded
1995
HQ Location
Pune, Maharashtra
Twitter
@cybagesoftware
212 Twitter followers
LinkedIn® Page
www.linkedin.com
9,339 employees on LinkedIn®
(602)4.5 out of 5
Optimized for quick response
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Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LogicMonitor® offers hybrid observability powered by AI. The company’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. We provide IT and business t

    Users
    • Infrastructure Manager
    • Senior Systems Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 51% Mid-Market
    • 29% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • LogicMonitor Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    96
    Monitoring
    96
    Real-time Monitoring
    82
    Easy Monitoring
    59
    Alerting System
    58
    Cons
    Missing Features
    38
    Expensive
    35
    Complexity
    31
    Poor UI
    30
    Learning Curve
    27
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • LogicMonitor features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.8
    8.8
    ServiceNow Integration
    Average: 8.8
    8.6
    Ease of Setup
    Average: 8.7
    8.9
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2007
    HQ Location
    Santa Barbara, CA
    Twitter
    @logicmonitor
    12,726 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,159 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LogicMonitor® offers hybrid observability powered by AI. The company’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. We provide IT and business t

Users
  • Infrastructure Manager
  • Senior Systems Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 51% Mid-Market
  • 29% Enterprise
LogicMonitor Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
96
Monitoring
96
Real-time Monitoring
82
Easy Monitoring
59
Alerting System
58
Cons
Missing Features
38
Expensive
35
Complexity
31
Poor UI
30
Learning Curve
27
LogicMonitor features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.8
8.8
ServiceNow Integration
Average: 8.8
8.6
Ease of Setup
Average: 8.7
8.9
Value
Average: 8.8
Seller Details
Company Website
Year Founded
2007
HQ Location
Santa Barbara, CA
Twitter
@logicmonitor
12,726 Twitter followers
LinkedIn® Page
www.linkedin.com
1,159 employees on LinkedIn®
Entry Level Price:Start a free trial
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Powered by Cisco, AppDynamics is on a mission to help companies see their technology through the lens of the business so they can work as one to prioritize what matters most. We’re reinventing the obs

    Users
    • Senior Software Engineer
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 58% Enterprise
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • AppDynamics Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Insights
    6
    Ease of Use
    5
    Features
    5
    Issue Detection
    4
    Metrics
    4
    Cons
    Update Issues
    3
    Complexity
    2
    Expensive
    2
    Inefficient Alert System
    2
    Poor UI
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • AppDynamics features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.8
    8.6
    ServiceNow Integration
    Average: 8.8
    7.9
    Ease of Setup
    Average: 8.7
    8.8
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Cisco
    Year Founded
    1984
    HQ Location
    San Jose, CA
    Twitter
    @Cisco
    733,769 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    97,323 employees on LinkedIn®
    Ownership
    NASDAQ:CSCO
Product Description
How are these determined?Information
This description is provided by the seller.

Powered by Cisco, AppDynamics is on a mission to help companies see their technology through the lens of the business so they can work as one to prioritize what matters most. We’re reinventing the obs

Users
  • Senior Software Engineer
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 58% Enterprise
  • 35% Mid-Market
AppDynamics Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Insights
6
Ease of Use
5
Features
5
Issue Detection
4
Metrics
4
Cons
Update Issues
3
Complexity
2
Expensive
2
Inefficient Alert System
2
Poor UI
2
AppDynamics features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.8
8.6
ServiceNow Integration
Average: 8.8
7.9
Ease of Setup
Average: 8.7
8.8
Value
Average: 8.8
Seller Details
Seller
Cisco
Year Founded
1984
HQ Location
San Jose, CA
Twitter
@Cisco
733,769 Twitter followers
LinkedIn® Page
www.linkedin.com
97,323 employees on LinkedIn®
Ownership
NASDAQ:CSCO
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Endpoint Central is a Unified Endpoint Management (UEM) solution that helps in managing servers, desktops, laptops, smartphones, tablets and POS devices from a central location. Automate your regular

    Users
    • IT Manager
    • System Administrator
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 66% Mid-Market
    • 23% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ManageEngine Endpoint Central Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    351
    Patch Management
    269
    Features
    224
    Software Deployment
    183
    Endpoint Management
    172
    Cons
    Missing Features
    108
    Feature Issues
    99
    Complexity
    74
    Poor Customer Support
    71
    Needs Improvement
    70
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ManageEngine Endpoint Central features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.8
    8.3
    ServiceNow Integration
    Average: 8.8
    8.6
    Ease of Setup
    Average: 8.7
    8.8
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2002
    HQ Location
    Del Valle, Texas
    Twitter
    @manageengine
    7,655 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    418 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Endpoint Central is a Unified Endpoint Management (UEM) solution that helps in managing servers, desktops, laptops, smartphones, tablets and POS devices from a central location. Automate your regular

Users
  • IT Manager
  • System Administrator
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 66% Mid-Market
  • 23% Enterprise
ManageEngine Endpoint Central Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
351
Patch Management
269
Features
224
Software Deployment
183
Endpoint Management
172
Cons
Missing Features
108
Feature Issues
99
Complexity
74
Poor Customer Support
71
Needs Improvement
70
ManageEngine Endpoint Central features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.8
8.3
ServiceNow Integration
Average: 8.8
8.6
Ease of Setup
Average: 8.7
8.8
Value
Average: 8.8
Seller Details
Year Founded
2002
HQ Location
Del Valle, Texas
Twitter
@manageengine
7,655 Twitter followers
LinkedIn® Page
www.linkedin.com
418 employees on LinkedIn®
(417)4.3 out of 5
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Find out what is happening in your business and take meaningful action quickly with Splunk Enterprise. Automate the collection, indexing and alerting of machine data that's critical to your operations

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 62% Enterprise
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Splunk Enterprise Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    18
    Log Management
    10
    Easy Integrations
    9
    Integrations
    9
    Dashboard Usability
    8
    Cons
    Complexity
    10
    Expensive
    9
    Pricing Issues
    8
    Learning Curve
    7
    Slow Performance
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Splunk Enterprise features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.8
    9.6
    ServiceNow Integration
    Average: 8.8
    7.9
    Ease of Setup
    Average: 8.7
    9.0
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Cisco
    Year Founded
    1984
    HQ Location
    San Jose, CA
    Twitter
    @Cisco
    733,769 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    97,323 employees on LinkedIn®
    Ownership
    NASDAQ:CSCO
Product Description
How are these determined?Information
This description is provided by the seller.

Find out what is happening in your business and take meaningful action quickly with Splunk Enterprise. Automate the collection, indexing and alerting of machine data that's critical to your operations

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 62% Enterprise
  • 26% Mid-Market
Splunk Enterprise Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
18
Log Management
10
Easy Integrations
9
Integrations
9
Dashboard Usability
8
Cons
Complexity
10
Expensive
9
Pricing Issues
8
Learning Curve
7
Slow Performance
7
Splunk Enterprise features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.8
9.6
ServiceNow Integration
Average: 8.8
7.9
Ease of Setup
Average: 8.7
9.0
Value
Average: 8.8
Seller Details
Seller
Cisco
Year Founded
1984
HQ Location
San Jose, CA
Twitter
@Cisco
733,769 Twitter followers
LinkedIn® Page
www.linkedin.com
97,323 employees on LinkedIn®
Ownership
NASDAQ:CSCO
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    HappySignals provides Enterprise IT Experience Management for CIOs and their IT departments. We show you where end-users struggle and help you to demonstrate the value of IT to business stakeholders.

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 100% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • HappySignals Experience Management for IT Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Positive Experience
    3
    Customer Support
    2
    Solutions
    2
    Ease of Use
    1
    Software Updates
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • HappySignals Experience Management for IT features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 8.8
    9.2
    ServiceNow Integration
    Average: 8.8
    8.9
    Ease of Setup
    Average: 8.7
    9.2
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2014
    HQ Location
    Helsinki, Southern Finland
    Twitter
    @HappySignalsLtd
    555 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    46 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

HappySignals provides Enterprise IT Experience Management for CIOs and their IT departments. We show you where end-users struggle and help you to demonstrate the value of IT to business stakeholders.

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 100% Enterprise
HappySignals Experience Management for IT Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Positive Experience
3
Customer Support
2
Solutions
2
Ease of Use
1
Software Updates
1
Cons
This product has not yet received any negative sentiments.
HappySignals Experience Management for IT features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 8.8
9.2
ServiceNow Integration
Average: 8.8
8.9
Ease of Setup
Average: 8.7
9.2
Value
Average: 8.8
Seller Details
Year Founded
2014
HQ Location
Helsinki, Southern Finland
Twitter
@HappySignalsLtd
555 Twitter followers
LinkedIn® Page
www.linkedin.com
46 employees on LinkedIn®