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Decodo (formerly Smartproxy) Reviews & Product Details

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Decodo (formerly Smartproxy) Reviews (546)

Reviews

Decodo (formerly Smartproxy) Reviews (546)

4.6
546 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its reliable performance and responsive customer support, highlighting how it simplifies managing multiple accounts and accessing geo-restricted content. The intuitive dashboard and easy setup contribute to a smooth user experience, making it suitable for both beginners and experienced users. However, some users note that the pricing can be high for larger-scale operations.

Pros & Cons

Generated from real user reviews
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Sam F.
SF
Content Creator
Small-Business (50 or fewer emp.)
"Ability to choose the countries each of your proxies comes from."
What do you like best about Decodo (formerly Smartproxy)?

You are given the option to choose the locations (country) from which you want each of the IPs you buy. This is good for me as I like to test out what I do on different IPs. I would say the AI support system was advanced at solving setup issues, and you've got knowledgeable human support personnel if you request for it. Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

Nothing so far. I will come back if I encounter any hassle. Review collected by and hosted on G2.com.

Abdellatif L.
AL
Web Developer
Small-Business (50 or fewer emp.)
"Reliable Proxy Solution with Great Support"
What do you like best about Decodo (formerly Smartproxy)?

Decodo makes it simple to set up and manage proxies without needing to worry about complex configurations. Their dashboard is clean, intuitive, and gives me visibility into usage in real time. Performance-wise, the proxies are stable, fast, and cover a wide range of locations, which has been very useful for my projects. I also really appreciate their responsive customer support Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

So far, the main drawback is that pricing can feel a bit high compared to some competitors, especially when scaling up. It would also be nice to have more granular documentation and guides for advanced use cases Review collected by and hosted on G2.com.

AR
Social Media Marketing
Small-Business (50 or fewer emp.)
"Reliable Proxy Service with Smooth Performance"
What do you like best about Decodo (formerly Smartproxy)?

The best thing about Decodo is its reliability and consistent proxy uptime. The dashboard is easy to use, and switching between locations is smooth. Their proxies work fast without sudden drops, which helps maintain stable connections for my tasks. Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

Sometimes certain locations take a little longer to connect, and the pricing can be slightly higher compared to smaller providers. I also think they could improve the speed during peak hours, but overall the service is still solid. Review collected by and hosted on G2.com.

Wangpeng A.
WA
CEO
Small-Business (50 or fewer emp.)
"High Quality Static IPs, Scraper Advanced is a Must for Amazon/Walmart"
What do you like best about Decodo (formerly Smartproxy)?

The quality of the static residential IPs is excellent—they are very stable and clean. I also really like the Scraper Advanced tool. It is extremely reliable and works perfectly for scraping difficult e-commerce sites like Amazon and Walmart, where other tools often fail. Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

The Scraper Base can be a bit inconsistent sometimes. I've noticed it occasionally runs into issues depending on the target website. It's not a dealbreaker, but for tougher sites, you definitely need to upgrade to the Advanced version to get consistent results. Review collected by and hosted on G2.com.

אחיה .
א
אוטומציה
Small-Business (50 or fewer emp.)
"Effortless Data Scraping with Generous Free Tier"
What do you like best about Decodo (formerly Smartproxy)?

You can easily scrape data even from sites that are very difficult to do so, and there is a built-in integration to n8n. Plus, I got 5000 free readings every month just to try out the system. Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

Sometimes it takes a long time for the information to arrive, I personally scrape data from Ali Express and sometimes it takes 3 minutes

In addition, the information arrives unorganized and difficult to extract with very long html Review collected by and hosted on G2.com.

Michael M.
MM
Assistant Mud Logger
Small-Business (50 or fewer emp.)
"Truly Static Residential Dedicated ISP That Delivers as Promised"
What do you like best about Decodo (formerly Smartproxy)?

I love the fact that their Static Residential Dedicated ISP delivers exactly what it’s supposed to deliver it doesn’t rotate like other providers which claim that it’s static but it rotates or shakes a bit. I also like their support system they are always there 24/7 to assist in any way possible! Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

As of now I really haven’t seen its downsides. I just love everything about them Review collected by and hosted on G2.com.

Ümit N.
ÜN
Software Specialist
Small-Business (50 or fewer emp.)
"Reliable Residential Proxies with Flexible Pay-as-You-Go Pricing"
What do you like best about Decodo (formerly Smartproxy)?

The reliability of the residential proxy pool is the biggest upside for me. I've seen a significant improvement in my scraping success rates since switching to Decodo. Also, their 'pay-as-you-go' model is perfect for managing project budgets effectively. Customer suport great. integration is simple Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

Anything. Everthing is great from A TO Z. Review collected by and hosted on G2.com.

AD
"Reliable Proxy Tool with Easy Setup"
What do you like best about Decodo (formerly Smartproxy)?

I like Decodo for its big IP pool, easy setup, and reliable performance. It's been reliable and easy to use for managing multiple accounts and accessing geo-restricted content without issues. The setup was really simple, it was easy as a beginner. The performance is dependable, it just works without a lot of hassle. Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

Honestly not many issues, but having more detailed analytics or usage insights inside the dashboard would be a nice improvement. Review collected by and hosted on G2.com.

MA
Head of engineering
Small-Business (50 or fewer emp.)
"A no-fuss proxy provider"
What do you like best about Decodo (formerly Smartproxy)?

Whether it's the product lineup, the trial experience, the documentation, the service quality or the support, everything is really no fuss.

It's the kind of services that you integrate once and it keeps running smoothly on the background, so much so that you completely forget about it until you find a automated payment notification in your inbox. Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

So far I can't think of anything that I'd be able to complain about. Even the pricing ranges from the very competitive (their mobile proxies and datacenter offerings) to the market average (Residential proxies) Review collected by and hosted on G2.com.

HA
"Reliable Proxy Rotation, High Success Rate"
What do you like best about Decodo (formerly Smartproxy)?

I appreciate the reliable proxy rotation and the high success rate on restricted sites, making Decodo great for accessing content without blocks. The easy integration for advanced scraping workflows is also a standout feature. Its ability to help avoid IP blocks and bypass rate limits ensures reliable and efficient large-scale data extraction. The initial setup was quite straightforward, which added to my positive experience. Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

The documentation could be more detailed, and advanced configuration options could be easier to manage. It could include more real-world scraping examples, clearer explanations of advanced proxy settings, and a step-by-step guide. Review collected by and hosted on G2.com.

Questions about Decodo (formerly Smartproxy)? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
Last activity 9 months ago

What is Smartproxy used for?

Verified User
G2
Verified User
Last activity almost 4 years ago

how do make it easy?

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Decodo (formerly Smartproxy) Features
Diverse Extraction Points
Data Structuring
Consolidation
Proxy Management
Proxy Routing
Dashboards & Reporting
Datacenter Proxies
Static Proxies
Mobile Proxies
Diverse Extraction Points
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Decodo (formerly Smartproxy)