Decodo (formerly Smartproxy) Reviews & Product Details

Decodo offers one of the most reliable proxy networks with consistent uptime and fast connection speeds. The dashboard is intuitive and easy to navigate, even for first-time users. I especially like the flexibility in choosing between residential, datacenter, and mobile proxies depending on the project requirements. The detailed documentation and responsive customer support make setup and integration smooth and hassle-free. Review collected by and hosted on G2.com.

Although the service is great overall, the pricing can be slightly high for small-scale users or beginners. The mobile proxy pool could also use more regional diversity. Sometimes the dashboard analytics take a few seconds to load, but this is a minor issue compared to the overall reliability and performance. Review collected by and hosted on G2.com.

I really appreciate the quality of their static residential IPs (ISPs). The risk scores are consistently low, and most IPs appear as dual ISPs on ipinfo.io, which makes them more reliable than competitors like Bright Data. Review collected by and hosted on G2.com.

When I upgraded from the 3 IP trial to the 100 IP plan, the $10 fee from my trial was not deducted from the upgrade cost. I hope Decodo will consider a fair upgrade/credit policy in the future, as many other subscription services provide such options. Review collected by and hosted on G2.com.

there are lot of proxies available to use, i liked the mobile proxy. it is easy to use as well, also u get so many flexible options like sticky connections up to 24 hours>i Review collected by and hosted on G2.com.

the thing i disliked is there was some issues related to setup, but now they are solved, so i am happy. some of the customer support members are very helpful, but few are there who just dont go deep into the issues to solve it. they say it is working from their end, so it is not an issue for us now! Review collected by and hosted on G2.com.

I have been using Decodo primarily for reliable proxy access and web data gathering. The platform provides stable IPs with good speed, which is great for scripts and tools that run for longer durations. I also appreciate their scraper, which helped me scrape a website that I wasn't able to with other scrapers. What I like the most is the combination of reliability and ease of use. Their dashboard makes proxy setup straightforward, and the initial setup was very intuitive, allowing easy integration with our scraper and automation tools. We switched from another proxy service to Decodo for better reliability and scraper-friendly performance, and it really stands out with improved IP rotation and better scraper capabilities. Review collected by and hosted on G2.com.

Some areas that can be improved is more flexible pricing options, and a bit more detailed docs Review collected by and hosted on G2.com.

The response times are amazing, 10 -15 seconds for the google lens template is very acceptable for me, and its consistency, you know that how much times it takes and for me it's crucial, also the success rate so far has been 100% of the api calls. Good work to Decodo's people Review collected by and hosted on G2.com.

The thing that I find missing from decodo is price extraction for the products that it gives back using the google lens template, for now it's giving back as a result the thumbnail and the url of the product, but not the price of the product that is in the url, that should be extracted additionally using other services outside of decodo's perview Review collected by and hosted on G2.com.

So far, my experience with Decodo has been excellent. The platform is easy to use, and their video tutorials and documentation make it very simple to understand how everything works. I had a question about using proxies for Reddit, and their support team replied quickly with a clear and helpful explanation. Definitely a reliable service that I’d recommend to anyone looking for quality proxies and responsive customer support. Review collected by and hosted on G2.com.

My overall experience has been very positive. If I had to mention one thing, it would be that the documentation about user management and plan upgrades could be a bit more detailed. Having a quick comparison table or clearer pricing breakdown would make it even easier to choose the right plan. Review collected by and hosted on G2.com.

The wide selection of locations is really useful - I can choose from many different countries depending on what I need. Also, the setup process is pretty simple and straightforward, which saves time. Review collected by and hosted on G2.com.

Sometimes there are connection drops, though it doesn't happen often. When it does, I usually just switch to a neighboring port of the current proxy and it works fine. Not a huge issue but worth mentioning. Review collected by and hosted on G2.com.

The reliability is top-notch, and we have never faced any downtime in creating and scraping results using Decodo. Review collected by and hosted on G2.com.

Subscription price is really good, but the pay-as-you-go price is not the best in the market. I would really hope that Decodo can give us a competitive price like others in the same Review collected by and hosted on G2.com.

Decodo offers reliable IPs for my program, which helps me avoid IP blocking on certain websites. The user-friendly interface makes it easy to track details such as usage and target websites. Additionally, the UI provides clear guidance on how to integrate the service into my program. Review collected by and hosted on G2.com.

Based on the user interface, I’ve noticed that DECODO occasionally accesses websites that are not included in my program’s target list. I’m unable to determine why this usage is being attributed to my account, and the amount of usage is not insignificant. Review collected by and hosted on G2.com.

Its having good UI and very easier to use. I have used their residencial proxies which are working fine and i liked their support very much as even after i forget to buy plan without using promo code, they have credited extra data plan after talking with their support team. Review collected by and hosted on G2.com.

Nothing i found as of now as i have been started using decodo since 1 month. Review collected by and hosted on G2.com.