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Decodo (formerly Smartproxy) Reviews & Product Details

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Decodo (formerly Smartproxy) Reviews (546)

Reviews

Decodo (formerly Smartproxy) Reviews (546)

4.6
546 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its reliable performance and responsive customer support, highlighting how it simplifies managing multiple accounts and accessing geo-restricted content. The intuitive dashboard and easy setup contribute to a smooth user experience, making it suitable for both beginners and experienced users. However, some users note that the pricing can be high for larger-scale operations.

Pros & Cons

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Mohsen  M.
MM
Senior Android Engineer
Small-Business (50 or fewer emp.)
"Affordable Pay-As-You-Go Plans and Impressive Global IP Coverage"
What do you like best about Decodo (formerly Smartproxy)?

I totally was satisfied with the billing plans, especially, "as you go" plan that is completely affordable and help me to continue with my limited budget.

Besides it provides a vast range of IPs for almost all countries that is exactly as I expected. Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

In some rare cases the speed of proxy damped considerably, but it general it was fine. Review collected by and hosted on G2.com.

MZ
Social Media Marketer
Small-Business (50 or fewer emp.)
"Fast, easy-to-use proxy with top-notch support"
What do you like best about Decodo (formerly Smartproxy)?

Fast, easy-to-use proxy with good support. Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

Sometimes, the proxies may crash, and the connection gets lost. Review collected by and hosted on G2.com.

SZ
Media Operations Specialist
Small-Business (50 or fewer emp.)
"Reliable and user-friendly platform for media account operations"
What do you like best about Decodo (formerly Smartproxy)?

We've been using Deco.do (formerly Smartproxy) for about three months to manage and operate multiple media accounts, and the experience has been very smooth so far.

The interface is clean and intuitive, which makes onboarding quick even for new team members. What really stands out is the responsive and helpful customer support—whenever we had a question, their team was quick to assist. The product itself is also very stable and reliable, which is critical for daily operations.

I’d definitely recommend Deco.do to teams looking for a secure and easy-to-use proxy solution for media or content operations. Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

Occasionally, a few proxy nodes may fail to connect, though support usually resolves it quickly.

It would be great if the system could send email alerts when a node becomes unresponsive, so we can react faster on our end. Review collected by and hosted on G2.com.

Mauro C.
MC
Founder
Small-Business (50 or fewer emp.)
"Outstanding service and excellent support, no brainer choice"
What do you like best about Decodo (formerly Smartproxy)?

Decodo allowed me to implement rotating proxies within minutes, it was just copying and pasting their example and I was back in business within less than 5 minutes! Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

Honestly it was confusing which type of proxy to use and I made the wrong choice but support refunded me without questions and I was able to change! Review collected by and hosted on G2.com.

Arfa R.
AR
Senior Manager - Creative & Marketing
Small-Business (50 or fewer emp.)
"Affordable, Reliable Proxies with Excellent Support"
What do you like best about Decodo (formerly Smartproxy)?

Decodo is affordable as compared to others and their pool of IPs are also better (given the price point). Their customer care team is also amazing. Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

Honestly, nothing. I have been using their proxies for quite some months and my experience has been smooth. Review collected by and hosted on G2.com.

Subash  S.
SS
CEO
Computer Software
Small-Business (50 or fewer emp.)
"Feature-Rich, Affordable and Best Service"
What do you like best about Decodo (formerly Smartproxy)?

I was provided with high quality and best performing proxy of my desired location . They were really smooth and superfast and easy to work with. I also used their customer service which was quite fast and reliable . They also have active supporting discord channel to talk about their services Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

Ip ranges are totally messy. But yeah mostly it is beneficiary but sometimes hampers while developing projects. If we are given options for it, that would be great. And likely i was having issue to deposit with my credit card Review collected by and hosted on G2.com.

RS
Media Buyer
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Reliable clean IPs and super fast support"
What do you like best about Decodo (formerly Smartproxy)?

I’ve been using their dedicated IPs for a while now and they’ve consistently been clean never had any issues with being flagged. The API quality is solid, everything works as expected, and their live support team is probably one of the fastest I’ve dealt with. Anytime I had a question or needed help, they responded right away. Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

The only small issue I’ve run into is with buying additional IPs if you want to add, say, 3+3 IPs separately, the system doesn’t really allow for that kind of flexibility. Not a huge deal, but would be nice to have more control there Review collected by and hosted on G2.com.

Tsegaye Z.
TZ
Cloud Consultant
Information Technology and Services
Small-Business (50 or fewer emp.)
"Easy Setup, Needs Improvement in Accessibility"
What do you like best about Decodo (formerly Smartproxy)?

I love how easy it was to set up Decodo, thanks to familiar methods and multiple setup options. I appreciate its ability to solve key challenges related to accessing web data without hassle, such as bypassing Recaptcha. The wide variety of location options is incredibly beneficial, allowing me to access different websites from various countries. Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

I dislike the limitation concerning blocked websites, which is something that needs to be addressed. Review collected by and hosted on G2.com.

Devashish S.
DS
Owner
Computer Software
Small-Business (50 or fewer emp.)
"Decodo Proxies: Fewer Domain Blocks, More Freedom for Social & Email Sites"
What do you like best about Decodo (formerly Smartproxy)?

Decodo, unlike competitors such as Brightdata, doesn’t block a lot of domains on its proxies—like social and email sites—which helps a lot. Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

At the moment, there’s nothing I dislike about it. Review collected by and hosted on G2.com.

Phuc V.
PV
Agency Company
Small-Business (50 or fewer emp.)
"Fastest proxy and best support."
What do you like best about Decodo (formerly Smartproxy)?

Good proxies and fastest support. They reply very fast and solve the problem. Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

Nothing to dislike at this time. Im very ok with my list proxy. Review collected by and hosted on G2.com.

Questions about Decodo (formerly Smartproxy)? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
Last activity 9 months ago

What is Smartproxy used for?

Verified User
G2
Verified User
Last activity almost 4 years ago

how do make it easy?

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Decodo (formerly Smartproxy) Features
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Decodo (formerly Smartproxy)