Decodo (formerly Smartproxy) Reviews & Product Details

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Decodo (formerly Smartproxy) Reviews (546)

Reviews

Decodo (formerly Smartproxy) Reviews (546)

4.6
546 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its reliable performance and responsive customer support, highlighting how it simplifies managing multiple accounts and accessing geo-restricted content. The intuitive dashboard and easy setup contribute to a smooth user experience, making it suitable for both beginners and experienced users. However, some users note that the pricing can be high for larger-scale operations.

Pros & Cons

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MS
Data Analy.
Small-Business (50 or fewer emp.)
"Outstanding Proxy Quality and Seamless Integration"
What do you like best about Decodo (formerly Smartproxy)?

I've been using Decodo for my business operations and I'm genuinely impressed with their service. The proxy quality is outstanding - fast connections, minimal downtime, and their IP pool is incredibly diverse which is exactly what I needed for my projects.What really stands out is the ease of integration. Their API documentation is clear and straightforward, and I was able to get everything up and running within hours. The dashboard is intuitive and gives you full control over your proxy configurations.Customer support has been responsive whenever I had questions. They actually understand the technical side of things, which is refreshing compared to other providers I've dealt with in the past. Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

The IP rotation options and the stability of connections. I run high-volume operations and haven't experienced any significant issues. Pricing is also competitive for what you get. Review collected by and hosted on G2.com.

NL
CEO
Small-Business (50 or fewer emp.)
"User-Friendly Interface and Flawless, Affordable Proxies"
What do you like best about Decodo (formerly Smartproxy)?

Decode offers a very user-friendly and intuitive interface, making it easy for users like me to navigate their website without any problems. Their proxies are available at very affordable prices and work flawlessly. When I had a few questions, their support team responded within minutes. Overall, they seem to provide everything necessary to ensure customer satisfaction. Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

The only thing I don't like in Decodo is not possible to buy proxies per one IP, only in packages (ISP) Review collected by and hosted on G2.com.

JA
Small-Business (50 or fewer emp.)
"Reliable and Easy Solution for Social Media Management"
What do you like best about Decodo (formerly Smartproxy)?

I mainly use Decodo to access and manage multiple social media accounts, and it makes logging into different accounts much easier without running into constant verification issues. I appreciate having reliable IPs because it helps keep everything running smoothly. It's been pretty stable for me with minimal connection problems, which is great. The thing I like most is how reliable it's been; the connections are stable, so I don't constantly worry about accounts getting flagged. It's also pretty easy to set up and manage, which saves me time. Consistency in connection helps me avoid unnecessary security checks and random logouts, making the process smoother and less risky. The setup was straightforward and beginner-friendly, which means I didn't need to spend hours figuring things out or tweaking complicated settings. Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

Maybe a cleaner dashboard layout or quicker access to frequently used settings would make it even better. Review collected by and hosted on G2.com.

CY
software engineer
Small-Business (50 or fewer emp.)
"This is a reliable IP provider."
What do you like best about Decodo (formerly Smartproxy)?

I tried out many tools, but in the end, I chose this website and purchased a virtual IP.There are two main reasons for choosing it. The first is the low price. It charges exactly according to its price list, without any additional fees. You can see my payment record. Every month it's $1.4, and I have a fixed permanent IP. This is really great. The second reason is that it is stable enough. Some manufacturers may change your IP for various reasons or suddenly lose connection. But I have been using this website for 4 months and it has been very stable. This avoids the need for me to constantly modify the software settings based on IP information at regular intervals. Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

I can't figure it out.Minimum characters remaining: 18 Review collected by and hosted on G2.com.

Muhammad I.
MI
Digital Marketing Specialist
Small-Business (50 or fewer emp.)
"Decodo Changed My Work Life - Speed, Reliability & Zero CAPTCHA Issues!"
What do you like best about Decodo (formerly Smartproxy)?

I've been using Decodo proxies for the past month, and I can honestly say it has completely transformed my workflow. Before finding Decodo, I was struggling with proxies from 1-2 other providers, and the experience was frustrating to say the least.

The Problems I Had Before:

Extremely slow IP speeds that killed my productivity

Constant Google CAPTCHA challenges on almost every request

Why Decodo Changed Everything:

Speed & Performance: The proxies are lightning fast with zero lag. I can finally work without waiting around.

No CAPTCHA Issues: This is the game-changer! Since switching to Decodo, I haven't faced a single Google CAPTCHA. The IPs are clean and reliable.

24/7 Live Chat Support: Whenever I need help, their support team is always available. Quick responses and genuine assistance every time.

Final Verdict:

If you're considering Decodo, don't hesitate - just go for it! The quality and reliability are unmatched. I'm now a lifetime customer and couldn't be happier.

Highly Recommended Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

Nothing at all! I've been extremely satisfied with every aspect of the service - from performance to customer support. Decodo has solved all the issues I had with previous providers, and I genuinely can't think of anything negative to say. Review collected by and hosted on G2.com.

Muhammad M.
MM
Youtube Automation Consultant
Small-Business (50 or fewer emp.)
"Reliable, Easy-to-Use Proxy Service That Just Works"
What do you like best about Decodo (formerly Smartproxy)?

What really stands out is how easy and reliable it feels to use. The proxy network is fast and stable, the IPs are clean, and everything works smoothly without constant issues. On top of that, the dashboard is simple and intuitive, so even complex tasks feel manageable. Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

It exclusively functions with Ads Power's Anti-Detect Browser for optimal results!owser! Review collected by and hosted on G2.com.

AR
"Intuitive Dashboards and Reliable Proxies Boost Social Management"
What do you like best about Decodo (formerly Smartproxy)?

I have been using Decodo's dedicated ISP for a long time and their products have worked the best for me. The proxies are reliable and integrate easily, which is especially useful for social media management. The setup and dashboard are intuitive, making it very easy to manage my dedicated ISP proxies, rotate IPs, and monitor usage without wasting time. Everything is clearly organized, so setup and integration with my tools is smooth. I also really like the responsive live chat support; it is fast and helpful whenever I have questions, saving me time and keeping my projects running without delays. The initial setup was easy and beginner-friendly. This makes me confident in recommending Decodo to others. Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

Honestly, I’m satisfied overall. If I had to suggest improvements, maybe adding more detailed usage analytics or advanced filtering options in the dashboard would be helpful. Everything works well for me, but small feature enhancements could make the experience even better. Review collected by and hosted on G2.com.

Verified User in Internet
UI
Small-Business (50 or fewer emp.)
"Established Proxy Provider with Flawless Dedicated Static Residential IPs"
What do you like best about Decodo (formerly Smartproxy)?

The reputation it has as an established proxy provider that gives me a peace of mind and for sure did not fail to deliver. I purchased dedicated static residential ips and they are working flawlessly till now Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

The only downsides i can really think of are:

1. Need to login again and again! I leave my decodo app open and after I switch back to the tab after some time(barely half an hour or so), it asks to login again as if I'm some stranger. So annoying. This doesnt happen on any other websites that I can think of.

2. No dark mode. Why not?

3. The price. Although reasonable. I dont like that they dont have the option to buy yearly and have a discount on that. Like webshare offers 30% off the yearly plan.

Other than that, I really can't think of any complaints. Review collected by and hosted on G2.com.

SERGIO O.
SO
Coordinator & Vice President
Small-Business (50 or fewer emp.)
"Flexible, Cost-Efficient Proxy Service with Smart Rotation and Pay-Per-GB Pricing"
What do you like best about Decodo (formerly Smartproxy)?

What I like most about Decodo is how flexible and cost efficient the proxy service is. I can choose the right network for each use case, such as datacenter, residential, or mobile, and easily control rotation versus sticky sessions depending on whether I need stability or freshness. The pay per GB model is also great because I’m paying for actual usage, not locked IPs, so I can tap into a large pool of specialized IPs, including geo targeting, while keeping costs predictable and scalable. Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

What I dislike is the lack of flexibility in the GB packages in some cases. Sometimes you have to buy a 10 GB tier even if you know you won’t use that much, which can feel inefficient for smaller or irregular workloads. That said, the pricing still feels worth it overall given the performance and network quality. Review collected by and hosted on G2.com.

Verified User in Internet
II
Mid-Market (51-1000 emp.)
"Decodo Site Unblocker: Set-and-Forget Scraping with Near-Perfect Success"
What do you like best about Decodo (formerly Smartproxy)?

The Site Unblocker from Decodo has been a total game-changer for our data collection. Before using it, we were constantly hitting roadblocks with sophisticated anti-bot systems and CAPTCHAs that slowed our progress to a crawl. Since integrating the Site Unblocker, our success rate has jumped to nearly 100%. A specific example of its value was during a recent large-scale market analysis; we managed to scrape thousands of high-protection pages without a single manual intervention. It’s essentially a 'set it and forget it' solution for web data. Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

As you noted, the Site Unblocker is often the only tool that works for "tough" websites.

The Issue: Standard residential or datacenter proxies are often detected and blocked by advanced anti-bot systems (like Akamai, Cloudflare, or DataDome).

The Dislike: Users often feel frustrated when they buy a large residential plan only to find they still need to upgrade to the more expensive Site Unblocker or Scraping APIs to actually get the data. Review collected by and hosted on G2.com.

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Decodo (formerly Smartproxy) Features
Diverse Extraction Points
Data Structuring
Consolidation
Proxy Management
Proxy Routing
Dashboards & Reporting
Datacenter Proxies
Static Proxies
Mobile Proxies
Diverse Extraction Points
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Decodo (formerly Smartproxy)