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Cvent Attendee Hub Reviews & Product Details

VC
Event Coordinator
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Cvent Attendee Hub?

The attendee hub is a great tool to help organize exhibitors and share maps of the venue with attendees since it connects with the Cvent app and allows for attendee engagement through live polling and Q&A features. Review collected by and hosted on G2.com.

What do you dislike about Cvent Attendee Hub?

Without complete training or deep diving into the capabilities, it is sometimes difficult to understand which features are the most beneficial for your event. Still, there is a variety of options to choose from. Review collected by and hosted on G2.com.

What problems is Cvent Attendee Hub solving and how is that benefiting you?

The best use for the attendee hub is utilizing the attendee engagement features such as live polling and Q&A functions. This helps resolve issues with attendee participation and allows us to collect actionable data points throughout the event. Review collected by and hosted on G2.com.

Cvent Attendee Hub Overview

What is Cvent Attendee Hub?

Attendee Hub® drives the attendee experience at in-person, virtual, and hybrid events. Using web and app-based technologies, it deepens and extends attendee engagement through personalization, content discovery, and networking on any device from anywhere. As part of the complete Cvent platform, Attendee Hub delivers powerful insights into attendee interests and event performance.

Cvent Attendee Hub Details
Product Website
Languages Supported
Bulgarian, Czech, Danish, German, Greek, English, Finnish, French, Croatian, Hungarian, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Serbian, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified), Chinese (Traditional)
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Product Description

Always-on engagement designed for the new event landscape A cutting-edge suite of tools to extend and deepen the in-person and virtual attendee experience, built directly within one of the industry’s leading event marketing and management platforms

How do you position yourself against your competitors?

Attendee Hub is an always-on event engagement tool, purpose-built for the new event landscape. Attendee Hub deepens and extends attendee engagement for any event, giving in-person and online attendees a single, [post registration] location to personalize their event experience, discover and interact with content, and connect and network with other attendees and sponsors.

Attendee Hub seamlessly integrates both web and app-based experiences into a single solution allowing attendees to engage with content and attendees on any device from anywhere.


Seller Details
Seller
Cvent
Company Website
Year Founded
1999
HQ Location
Tysons Corner, VA
Twitter
@cvent
42,860 Twitter followers
LinkedIn® Page
www.linkedin.com
6,098 employees on LinkedIn®
Ownership
NASDAQ: CVT
Description

Cvent is a leading event management technology company that provides a comprehensive platform for planning, managing, and executing events. Their solutions include venue sourcing, event registration, attendee management, and marketing tools, enabling organizations to streamline their event processes and enhance attendee experiences. Cvent caters to a wide range of industries, offering tools that help businesses optimize their events, gather insights through analytics, and improve overall event engagement. For more information, visit their website at [cvent.com](https://www.cvent.com/).


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Recent Cvent Attendee Hub Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"My Attendee Hub Thoughts"
I like how easy it is to use on both the user side and the admin side.
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"Good Structure, lacking front-end fine-tuning and customization"
The sleek design, the simple format. We use it for every event, and there have been some improvements over the years. The formatting does translate...
Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Very useful tool for improving attendee experience"
The Attendee Hub is a go to space for sharing information with our attendees both pre & post event. Having a one stop platform to share an attendee...
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Cvent Attendee Hub Media

Cvent Attendee Hub Demo - Attendee Hub Homescreen
All you need to run virtual events and digitize the in-person experience
Cvent Attendee Hub Demo - Attendee Hub Event App Homescreen
Keep in-person attendees on-track, informed, and engaged
Cvent Attendee Hub Demo - Engaging Session Screens
Keep your attendees engaged with features such as Polling, Live Chat, Q&A and of course Surveys!
Cvent Attendee Hub Demo - Group Discussions
Keep the discussion going after the sessions with group discussions available in video and text formats
Play Cvent Attendee Hub Video
Play Cvent Attendee Hub Video
Play Cvent Attendee Hub Video

Official Downloads

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200 out of 201 Total Reviews for Cvent Attendee Hub

4.3 out of 5
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Cvent Attendee Hub Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Cvent Attendee HubQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Events Services
AE
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Cvent Attendee Hub?

The Attendee Hub is a go to space for sharing information with our attendees both pre & post event. Having a one stop platform to share an attendees agenda, have a list of sponsors and exhibitors, and to be able to share virtual content is extremely useful. On the day of an event, being able to confirgure and schedule notifications and reminders to all attendees also makes life a lot easier when you are busy doing other things. It is very easy to set up and we typically use it for all of our main flagship events Review collected by and hosted on G2.com.

What do you dislike about Cvent Attendee Hub?

It can be a little clunky when it comes to the finer details of set up. For example, you have to know which sessions will be included and which will be optional etc. There also seems to be a small loophole when it comes to sharing virtual content to specific admission item holders. Review collected by and hosted on G2.com.

What problems is Cvent Attendee Hub solving and how is that benefiting you?

IT makes life a lot easier when sharing information about the event. Having that one go to place for the attendee to find their agenda, the exhibitors/sponsors at an event, floor plans, etc. all on one device makes things a whole lot easier Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Cvent Attendee Hub?

I use Attendee Hub everyday, we have multiple clients we build meetings for, some are small easy one page/registration sites, while others are way more complex. No matter how large or small the event, attendee hub provides us the flexiability to build the site our clients are looking for. We can also easily integrate from Cvent to Concur, so our clients can take advantage of setting up Concur meetings to regulate their attendees flights, costs, forms of payment, etc. I also love that I can give my contacts reporting access so they can run their reports 24/7 as needed without having to wait for me to be available to do so. Review collected by and hosted on G2.com.

What do you dislike about Cvent Attendee Hub?

i can't say there is anything that stands out that I don't like about attendee hub. There is a learning curve as with any software, but once you understand the program and know there is so much customer support to help you through the process, you will love it. Review collected by and hosted on G2.com.

What problems is Cvent Attendee Hub solving and how is that benefiting you?

We are able to use attendee hub to relay meeting & event details to our client's attendees, so they understand what the event is about, where it is taking place, and when. We always use the hotel widget when attendees need to stay overnight, this makes rooming list reporting so easy. Also, when there is a Concur meeting component, we can make that connection easy as well. Review collected by and hosted on G2.com.

JN
Admin Asst
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Cvent Attendee Hub?

It's easy to use. No over complicated features. Have been using Cvent for over 12 years and it has never let me down. My honest opinion is that I have not a single bad experience. We have a wonderful accountmanager. Review collected by and hosted on G2.com.

What do you dislike about Cvent Attendee Hub?

There is nothing that I dislike about Cvent Attende Hub. Review collected by and hosted on G2.com.

What problems is Cvent Attendee Hub solving and how is that benefiting you?

We don't have any significant issues. However, I know that we are fully supported if ever we encounter any trouble. Cvent Attendee Hub does provide an all in one event management model that offers userfriendly systems for our on the go attendees. Review collected by and hosted on G2.com.

VM
Analyst
Pharmaceuticals
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Cvent Attendee Hub?

You can configure the attendee website, manage the attendee specific contents, customize the overall branding/theme, interect with the attendee, using engagment stuffs like gamifications with points/scores and make the website live in less than 60 mins! Review collected by and hosted on G2.com.

What do you dislike about Cvent Attendee Hub?

Site designer has been improved compared to earlier and the verification code for login is sent instantly., the code is valid for 24 hrs to reuse. Post 24 hrs it has be to be re-generated. Review collected by and hosted on G2.com.

What problems is Cvent Attendee Hub solving and how is that benefiting you?

More engagement within attendees in the meetings, live polls, live Q&A and attendees can build their network, connect in private chat Review collected by and hosted on G2.com.

AC
Attendee Management Specialist
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Cvent Attendee Hub?

Both the user experience on the front end, and the building experience on the back end are very intuitive and easy to use. We only use Attendee Hub for our virtual and hybrid programs. Review collected by and hosted on G2.com.

What do you dislike about Cvent Attendee Hub?

Reporting on the back end could be a bit better. Having the custom reports available is helpful. Review collected by and hosted on G2.com.

What problems is Cvent Attendee Hub solving and how is that benefiting you?

The main problem is having things all on different platforms - with Attendee Hub, everything is housed in Cvent and the information is accessible to anyone. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Cvent Attendee Hub?

As an educational institution, we are very happy with Attendee Hub's ability to provide an avenue of communication between constituents and between our attendees and our team. Review collected by and hosted on G2.com.

What do you dislike about Cvent Attendee Hub?

Currently, our only struggles are in advertising and convincing our attendees to download the app. Review collected by and hosted on G2.com.

What problems is Cvent Attendee Hub solving and how is that benefiting you?

Communication. Attendee Hub allows us to provide peer-to-peer secure/private messaging while also providing public, broader chat groups. For example, with our university's reunion activities, constituents can securely message any other attendees - even those for which they do not have cell phone information. Additionally, we create public class groups, so attendees can post messages and photos to class message boards. Finally, we, as the university representatives, can send weekend alerts and notifications. Review collected by and hosted on G2.com.

KN
Event Registration Coordinator
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Cvent Attendee Hub?

I love the accessibility it gives our attendees. They are able to view their schedule, communicate with eachother, and view other valuable information within our event. On the backend, it is very easy to set up and customize. Review collected by and hosted on G2.com.

What do you dislike about Cvent Attendee Hub?

Having a better page for discussions where attendees can post their questions as well. Review collected by and hosted on G2.com.

What problems is Cvent Attendee Hub solving and how is that benefiting you?

It is allowing us to give all of our attendees access to information during the duration of our event. It allows us to send notifications, allow attendees to connect with eachother, and view schedules to sign up for demo sessions. It is easy to navigate and to tailor for each of our events. Review collected by and hosted on G2.com.

CT
Project Manager, Groups & Incentives (Technology)
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
(Original )Information
What do you like best about Cvent Attendee Hub?

I love that attendees can access their travel details easily and check schedule to make sure they don't miss anything. Also, I like that the main page is completely customizable, the attendees can chat freely and that it was easy to learn! Review collected by and hosted on G2.com.

What do you dislike about Cvent Attendee Hub?

Sometimes I wish that the "more" page was showed differently. It is not 100% intuitive to have to go at the last tab to read everything. Review collected by and hosted on G2.com.

What problems is Cvent Attendee Hub solving and how is that benefiting you?

It's making it easier for attendees to contact the event planner. Before this app, we had to have a hospitality desk and someone available almost 12 hours a day to make sure that attendees had the support they needed. Now, they can reach out in the app directly. Such a time saver! Review collected by and hosted on G2.com.

Bradford W.
BW
Chief Operating Officer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Cvent Attendee Hub?

The mobile app, ability to share content, networking capabilties, and sponsorship opportunities. Review collected by and hosted on G2.com.

What do you dislike about Cvent Attendee Hub?

The UI has an old look, especially the mobile app; Limited ability to customize look and feel Review collected by and hosted on G2.com.

What problems is Cvent Attendee Hub solving and how is that benefiting you?

Cvent Attendee Hub gives us the ability to share on-demand content, notify our attendees, and allows are guests to easily network with each other and find more information about the event. Review collected by and hosted on G2.com.

Sarah H.
SH
Meeting & Event Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Cvent Attendee Hub?

I like how many feautures are available and how many integrations they have added since first launching. It is also very customizable to each event, which I love. The customer support is also 10/10! Review collected by and hosted on G2.com.

What do you dislike about Cvent Attendee Hub?

I think the thing I dislike the most would be having to sign in again & again. Review collected by and hosted on G2.com.

What problems is Cvent Attendee Hub solving and how is that benefiting you?

It is making it so much easier to share accurate, updated, and helpful information to our attendees. Review collected by and hosted on G2.com.