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4.7 out of 5
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5.0 out of 5
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PP
Phil P.
Sr. Program Lead
Mid-Market(51-1000 emp.)
What do you like best about customernext?
With CustomerNext, we were never left wondering which journey we were going to provide our customers. We were able to quickly determine which layer of service was best for each customer. Review collected by and hosted on G2.com.
What do you dislike about customernext?
We are still in the earlier stages of implementation and have not fully explored everything that CustomerNext can do. We hope its design empowers us to make the right decisions. Review collected by and hosted on G2.com.
NM
Neha M.
Operations Analyt
Mid-Market(51-1000 emp.)
What do you like best about customernext?
Through Customernext we have build intelligent and rilliant customer journeys. Review collected by and hosted on G2.com.
What do you dislike about customernext?
Sometimes it gets a litte slow, but it definitely gets through and builds a strong customer lifecycle! Review collected by and hosted on G2.com.
RM
Rajat M.
Product Manager
Mid-Market(51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about customernext?
User friendly
Super easy to operate
Transparent
Tutorials make it stand-out for trainings Review collected by and hosted on G2.com.
What do you dislike about customernext?
Feature updates are very frequent which makes it learn and unlearn things again. Review collected by and hosted on G2.com.
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