Top Rated CustomerIQ Alternatives
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The concise call summaries are great, capturing the key points, next steps, and action items without fluff. We can also cluster highlights to spot trends across multiple interviews, which we use a lot for open-ended user interviews. We've found the transcription and summaries to be way more accurate/helpful than Zoom's AI companion. The setup was incredibly easy—it was ready to go almost instantly and worked seamlessly with both Zoom and Google Meet. I use it several times a day, and it’s been flawless every single time. Review collected by and hosted on G2.com.
I'd like a way to see video clips of the highlights in the highlight itself-- but as I understand it, they're adding this shortly Review collected by and hosted on G2.com.
1 out of 2 Total Reviews for CustomerIQ
Our team relies heavily on meeting notes in Hubspot, and we needed a solution that didn’t just summarize but actually helped us drive action. After testing several tools, CustomerIQ stood out. The way it integrates with Hubspot, and its ability to not just summarize meetings but update all our fields, has been a game-changer. Also impressive how it picks up on our industry-specific nuance (equipment finance). Review collected by and hosted on G2.com.
Sometimes there are misspellings in the transcript but that's to be expected. Review collected by and hosted on G2.com.