CrowdTangle Reviews & Product Details

CrowdTangle allows me to see how our organization's Facebook and Instagram posts do compared to a wide competitive set. Based on that, we can make decisions about programming and social framing. Seeing what posts are "overperforming" has been an invaluable asset and gives important insight into what's working in our social media strategy. Review collected by and hosted on G2.com.

I wish CrowdTangle had a historic overview. I can see which posts have been overperforming over the past six hours, but I can't go back further than that. Sometimes the day is busy and I forget to look at how a specific post has done shortly after it posted; when I do remember to check, it's too late for me to know. Review collected by and hosted on G2.com.

I love the intelligence part of the app. Review collected by and hosted on G2.com.

Sometimes the search tool does not work. Review collected by and hosted on G2.com.

I like how CrowdTangle makes it super simple to add your favorite outlets to lists in order to easily comb them for content. Review collected by and hosted on G2.com.

CwordTangle makes it easy to find articles that are already trending — it would be nice if there was a section where you could explore trending social media posts or videos that had not already been covered by major outlets. Review collected by and hosted on G2.com.

It practically takes all the backend data from facebook and other platforms and makes it visually appealing and easy for the user the search through it using OCR and other methods that are not usually accessible to everyone, these do help in Fact checking, trends analysis and other matters related to data intelligence, no other platform has similar features. Filtering options and the intelligence sections is quite intuitive in terms of you will find what you are looking for defiantly, the pre made lists by the platform makes your life easier to know mode in specific about media outlets, governmental and other lists that are pre made. Review collected by and hosted on G2.com.

I can get bit complicated with all the features and data, specially the huge number that you will get. Review collected by and hosted on G2.com.

Since it's owned by Facebook, CrowdTangle has the best and most reliable engagement data for Facebook and Instagram. It's quite easy to set up dashboards that display the top posts of a day for a topic on Facebook, Instagram, or Reddit. The interface is pretty easy to use, and its alerting capabilities are also very helpful. Review collected by and hosted on G2.com.

It would be helpful to have full Boolean search capabilities when constructing searches. It also is limited to Facebook, Instagram, Reddit, and recent Twitter posts, so it can't be relied upon as a full social listening solution. While the dashboards do a great job at showing top posts, there's no simple way to see how many total posts match a search for a certain period. Review collected by and hosted on G2.com.

I mostly use the platform for the Intelligence tool for weekly/monthly recaps across Facebook and Instagram. It's a great tool for seeing top performers and trends over time. I also like that I can monitor competitive brands and discover trending pieces or content that has spiked during a time period. I find the Intelligence dashboard easy to use with a pretty seamless interface. Review collected by and hosted on G2.com.

Beyond just engagement data like comments, shares, video views etc, I wish there was a way to see traffic data as well. It would be helpful if there was a "link clicks" tab that was tied to Google Analytics that would give some topline sessions data across social platforms. Review collected by and hosted on G2.com.

Creating lists of account to monitor on Facebook, Instagram and Reddit is the most powerful and insightful feature of the tool.

Also - the intelligence feature gives you strategic insight on your account‘s performance and of your competitors. Review collected by and hosted on G2.com.

Since Twitter data has mostly been removed audience development specialists need other tools to dive into Twitter data. Review collected by and hosted on G2.com.

A great tool to easily keep track of your competitor set. It allows you to see their social metrics as well as their content so you can see what types of content is being shared all in one place. Review collected by and hosted on G2.com.

There are some features where the use is unclear so it would be helpful to have more resources explaining what those features are or have an introductory video explaining the platform. Review collected by and hosted on G2.com.