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5.0 out of 5
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CrowdHandler
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26 CrowdHandler Reviews
4.9 out of 5
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Overall Review Sentiment for CrowdHandler
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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TV
Tom V.
Mid-Market(51-1000 emp.)
What do you like best about CrowdHandler?
We were looking for an easy solution to handle the traffic on our bookingdays. CrowdHandler does the task effortlessly!!
Although we only need this a couple of days in a year, the flexible payment system makes it affordable to give us an enterprise grade solution. Review collected by and hosted on G2.com.
What do you dislike about CrowdHandler?
Maybe a portal to followup on support tickets, although we always receive good support...an overview can be handy...maybe i did not find it?
The need to register a creditcard...our finance dep. does not like that. Review collected by and hosted on G2.com.
AE
Verified User in Education Management
Small-Business(50 or fewer emp.)
What do you like best about CrowdHandler?
We use Wordpress so was very easy to implement. The room was easy to configure as we were keeping things simple. Review collected by and hosted on G2.com.
What do you dislike about CrowdHandler?
Cant find any negatives , all smooth sailing so far ! And as we say in Scouting , no kinks in our knots! I would say though to remember to switch your room on ! Review collected by and hosted on G2.com.
AR
Verified User in Real Estate
Small-Business(50 or fewer emp.)
What do you like best about CrowdHandler?
We only have 1 day a year that we need such a tool and CrowdHandler offers good monthly packages so we can decide per year which suits best. Easy to use and straight forward plug-in for WordPress allowed us to have CrowdHandler up and running in less than an hour. Review collected by and hosted on G2.com.
What do you dislike about CrowdHandler?
It would be nice if some of the functionalities will become available as addons for the cheaper plans, we don't need the number of users in the queue of the bigger packages but the priority access option would be nice to buy as an addon. Review collected by and hosted on G2.com.
JK
Jan K.
Head of Merchandise
Small-Business(50 or fewer emp.)
What do you like best about CrowdHandler?
Immediately began to act in a situation where the hosting failed. It did exceptionally well, without any problem coped with a huge load. I recommend it to anyone who expects a sudden influx of users on the site. Review collected by and hosted on G2.com.
What do you dislike about CrowdHandler?
Nothing to be honest. Everything was as I expected to be. Review collected by and hosted on G2.com.
EG
Emerson G.
Small-Business(50 or fewer emp.)
What do you like best about CrowdHandler?
Very easy and quick to implement.
Cost efective comparing to all comptetitors.
The easiest dashboard available in the market.
Incredible support! Review collected by and hosted on G2.com.
What do you dislike about CrowdHandler?
More available plans like shorten periods (7 days and 14 days) making prices lower as for medium companies there are no big events everyday during a month to use waiting rooms. Review collected by and hosted on G2.com.
SA
Simone A.
Mid-Market(51-1000 emp.)
What do you like best about CrowdHandler?
It made queue managing really simple, and the customer service was prompt and useful Review collected by and hosted on G2.com.
What do you dislike about CrowdHandler?
All limitations are due to AWS, the service in itself is really good Review collected by and hosted on G2.com.
AC
Verified User in Consumer Goods
Small-Business(50 or fewer emp.)
What do you like best about CrowdHandler?
The system handled our traffic spike perfectly during our annual, preventing it from crashing as it normally does. This was the first sale in 5+ years that did not crash our site, all thanks to CrowdHandler. We had a few questions during the installation and setup process, and tickets submitted to Crowdhandler were dealt with extremely quickly. After our sale, their tech team even reached out to check in on things, and to make sure the sale ran smoothly. Review collected by and hosted on G2.com.
What do you dislike about CrowdHandler?
Initially, I thought the price was pretty high, considering I only really needed to use it for about 2 hours total. However, after pricing it against other competitors, I found them to be one of the most affordable options! Review collected by and hosted on G2.com.
AC
Verified User in Civic & Social Organization
Small-Business(50 or fewer emp.)
What do you like best about CrowdHandler?
Firstly - I dont write reviews - but I felt compelled as this service saved us a fortune . We setup a website to handle a match between Care Homes and Volunteers to get gifts for residents of the homes . Our web hosting company wanted to charge me €150 for one day to increase Server resources to handle the incoming traffic we might get during some Media coverage spikes. I work in Enterprise Operations for a multi national , so was familar with IT and what we needed to do . Id used Queue systems for booking in the past but wasnt sure how to implement one. We have a WordPress site and found that CrowdHandler had a plugin - job done! Review collected by and hosted on G2.com.
What do you dislike about CrowdHandler?
It wasnt clear to me initially that I needed to switch on my "room" to handle incoming visitors - If i read the manual might have spotted it :) Not a lot to dislike.. Review collected by and hosted on G2.com.
JM
Justin M.
Marketing
Small-Business(50 or fewer emp.)
What do you like best about CrowdHandler?
the price was lightyears more affordable than most competitors Review collected by and hosted on G2.com.
What do you dislike about CrowdHandler?
a little complicated to understand but nothing stopping, support was great Review collected by and hosted on G2.com.
MW
Matt W.
Web Developer
Mid-Market(51-1000 emp.)
What do you like best about CrowdHandler?
Needed help getting a waiting room up in a very limited time due to our site crashing when we launched a sale. Customer support was incredibly helpful and super fast to help me out. They got our waiting room setup and running FAST. Support from multiple agents and the tech team when I ran into issues, could not be happier with the customer service. Review collected by and hosted on G2.com.
What do you dislike about CrowdHandler?
Had a small issue getting setup initially with the payment portal, but this was quickly handled by customer support. Review collected by and hosted on G2.com.
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