CrowdHandler Reviews & Product Details

What I like best about CrowdHandler is how easy it is to deploy while being incredibly effective. It took minimal setup time, and the results in managing our website traffic were immediate. It’s a straightforward solution that delivers exactly what we need without any hassle. Review collected by and hosted on G2.com.

There’s honestly nothing I dislike about CrowdHandler. It has been seamless and effective, meeting all our expectations without any issues. Review collected by and hosted on G2.com.

The ease of setting up a queue to protect our website during busy traffic spikes. Plus knowing the queue will adapt to support the volume of customers hitting the site with minimal user intervention required. We have busy onsales most weeks of the year, so it was well used and tested platform. Review collected by and hosted on G2.com.

Not being able to take it forward with our new website - thank you for all the support over the past few years! Review collected by and hosted on G2.com.

The most helpful aspect of CrowdHandler is its ability to efficiently manage and organize large groups of people. It can help with crowd control, event planning.

Additionally, the platform can provide real-time data and insights to help organizers make informed decisions and ensure a smooth and successful event. Review collected by and hosted on G2.com.

Nothing any downsides of the crowdhandler to use. Review collected by and hosted on G2.com.

The support team and the ease of implementing the tool is so easy and so efficient. Review collected by and hosted on G2.com.

For what they offer everything is fine, everything in my experience is really good Review collected by and hosted on G2.com.

Personalized attention was 100%.

The platform is very easy/friendly to use.

Immediate response for customer support, before, during and after engaging CrowdHandler on our annual peak traffic days; the support always went above and beyond the help I needed. Review collected by and hosted on G2.com.

Each year that we have engaged CrowdHandler, their product has been improved over the last year, eliminating any minor concerns from the past experience. This year I was not able to engage the waiting room at the most ideal time, but that may have been due to my not setting it up correctly. Review collected by and hosted on G2.com.

Crowdhandler is perfect for running waiting rooms that can dynamically regulate access to my site. I can decide different sizes monthly and the basic version is free.

It is a service I rely on often having a small online business that is articulated with peak periods that I can predict.

I especially like the fact that during periods of low traffic I can opt for a lighter plan.

Their customer service is excellent, I only had a problem once because of my mistake and they helped me in a very short time. Review collected by and hosted on G2.com.

I would like to be able to further fractionate the plan by periods of time to optimize the size of the waiting room based on my needs. Review collected by and hosted on G2.com.

Great platform that has helped us deal with big spikes in traffic during our high volume sales day! Solved all of the issues that we used to have on website, payment gateway and API failure Review collected by and hosted on G2.com.

Nothing, so far there haven't been any issues. Looking forward to putting it further to the test Review collected by and hosted on G2.com.

Great customer service and support: the team are very responsible with regards to questions about optimium set-up during our planning stages. This has been especially helpful as we've recently transitioned from one e-commerce website to another, and needed to run multiple stages of testing.

Robust product: The CrowdHandler product has behaved exactly as anticipated during our big on-sales. AutoTune is a great feature, that helps to further optimise ingress rate based on site performance.

Handling traffic spikes and high customer website demand used to be a headache, but CrowdHandler has helped to create certainty and minimise any downtime during these crucial periods. Review collected by and hosted on G2.com.

HTML experience is required to fully customise the look of our waiting room. Otherwise, nothing else! Review collected by and hosted on G2.com.

We work with some of the world's largest entertainment brands and often have to deal with high-volume ticket on-sales. CrowdHandler allows us to build fully branded queues and scale up the capacity and throughput to match the requirements. Installing on the websites is easy with just a few lines of JS. Customer support is rarely required as it all works from the dashboard but all our interactions have been great when required. Review collected by and hosted on G2.com.

No downsides, we're big fans of this product. Review collected by and hosted on G2.com.

We love being able to set up individual Waiting Rooms with countdowns for all on sales, and then the random allocation into the queue, preventing people from sitting on a page waiting for an event to go on sale. A huge benefit of protecting individual on sales is that if customers are not booking for an event just on sale they can book as normal and not be impacted by other events going on sale. Review collected by and hosted on G2.com.

We are very happy with Crowdhandler. Only comment would be to improve the historical reporting at present once you remove an old WR you lose the stats (but can be downloaded before you delete) Review collected by and hosted on G2.com.