Credible by Qualifacts
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Credible by Qualifacts
By Qualifacts
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3.5 out of 5 stars
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Credible by Qualifacts Reviews & Product Details - Page 2

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Credible by Qualifacts Overview

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What is Credible by Qualifacts?

Credible is an advanced web-based Electronic Health Record (EHR) system designed for behavioral health and human services. This comprehensive EHR supports various providers, from large multi-location to specialized agencies like CCBHCs, SUD treatment, residential/inpatient programs, and agencies that support Autism/IDD. Rated Best in KLAS for Software and Professional Services in Behavioral Health, Credible is recognized for its configurability, user-friendly interface, mobile accessibility, robust data analytics, and revenue cycle management capabilities. Self-service configuration allows for customization to meet agency workflows, programs, and compliance needs. It features configurable menus, smart screens, intuitive workflows, and various assessments. It offers evidence-based treatment suggestions, preventative care reminders, and detects potential drug interactions. Patient portal and telehealth are integrated for virtual care delivery and the mobile app provides offline access to client data, task management, and documentation. Get actionable insights with standard reports, advanced search, custom report generation, dynamic dashboards, and a Business Intelligence module. Integrated billing module supports various payment models, connecting billing to service documentation for accurate claims. State-specific reporting support includes report maintenance, updates, data submission support and best practice guidance. The EHR can integrate with other systems, state HIEs, labs, hospitals, and primary care providers. Implementation typically takes less than six months, and our robust customer support ensures that agencies can maximize the use of their EHR system.

Credible by Qualifacts Details
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Credible by Qualifacts Community
Languages Supported
English
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Product Description

Credible provides Behavioral Healthcare Enterprise software to the growing US Behavioral Health (Mental Health and Substance Abuse) market

How do you position yourself against your competitors?

Credible’s commitment to our Mission is “to improve the quality of care and lives in Behavioral Health for clients, families, providers, and management,” and we serve our Mission by making sure that our Partners are successful in theirs. At Credible, we are committed to a strong and lasting Partnership with each and every one of our Partner Agencies.

Seller Details
Seller
Qualifacts
Year Founded
2000
HQ Location
Nashville, Tennessee
Twitter
@Qualifacts
742 Twitter followers
LinkedIn® Page
www.linkedin.com
1,084 employees on LinkedIn®
AP
Overview Provided by:
Allie Perry

Recent Credible by Qualifacts Reviews

Corey R.
CR
Corey R.Mid-Market (51-1000 emp.)
5.0 out of 5
"Credible Review "
I enjoy the ease of using Credible to store client records and information.
Read more
Verified User
U
Verified UserEnterprise (> 1000 emp.)
2.5 out of 5
"An okay EMR but not the best I’ve used."
Out of the different Softwares I've used for taking clinical notes, I appreciate the ease of seeing my incomplete tasks in Credible. It is easy to ...
Read more
Gabriella W.
GW
Gabriella W.Mid-Market (51-1000 emp.)
5.0 out of 5
"Easy to use"
It is easy to navigate to what you need. It is easy to make a referral to any department in the company. It is easy to sign and create notes and ...
Read more
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Credible by Qualifacts Media

Credible by Qualifacts Demo - Client Information
Credible understands that your clinicians don’t have the time to follow a ten-step procedure just to get to a client’s medication list. We approach client record navigation with a fully configurable Home Page view; you can place the most frequently used parts of your clients’ medical records on t...
Credible by Qualifacts Demo - Client List
Credible offers user-friendly client lists for quick access, configurable menus, smart screens, intuitive workflows, so staff can easily find the information they need.
Credible by Qualifacts Demo - Credible Mobile App
The Credible app is a configurable solution that integrates community-based care, scheduling, and paperwork. Staff can easily access data via a secure handheld, tablet, or disconnected laptop or desktop. Credible converts paper forms to an electronic format for use in a variety of mobile devices....
Credible by Qualifacts Demo - Inpatient/Residential
Credible offers powerful and intuitive Inpatient and Residential Facility management tools. Through Credible’s Bed Board or Facility Whiteboard, your Agency can build a virtual representation of your inpatient and residential facilities, from the name of the facility itself, narrowing to each win...
Credible by Qualifacts Demo - Business Intelligence
Report, analyze, and present detailed graphical information to decision makers. Present targeted data in consumable format for day-to-day operations. This powerful enterprise reporting tool is built for individuals at all organizational levels and job functions. Empower your staff with the abilit...
Credible by Qualifacts Demo - Bed Swap
Credible offers powerful and intuitive Inpatient and Residential Facility management tools. Through Credible’s Bed Board 2.0 or Facility Whiteboard, your Agency can build a virtual representation of your inpatient and residential facilities, from the name of the facility itself, narrowing to each...
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34 Credible by Qualifacts Reviews

3.5 out of 5
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34 Credible by Qualifacts Reviews
3.5 out of 5
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3.5 out of 5
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Overall Review Sentiment for Credible by QualifactsQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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BA
Corrections Counselor
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Credible by Qualifacts?

Everything that you need is on the left tab to be able to preform any services you need to. Review collected by and hosted on G2.com.

What do you dislike about Credible by Qualifacts?

At times, the actual site will crash and log you out unexpectedly. Review collected by and hosted on G2.com.

Recommendations to others considering Credible by Qualifacts:

I would recommend using it. It is a little hard to learn at first but then it becomes much easier as you continued to use it. Review collected by and hosted on G2.com.

What problems is Credible by Qualifacts solving and how is that benefiting you?

Credible help solve the Electronic Health Records issue. It is a streamlined approach to you being able to provide services to your clients. Review collected by and hosted on G2.com.

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Verified User in Mental Health Care
UM
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Credible by Qualifacts?

The system is well organized and embeds information well. Review collected by and hosted on G2.com.

What do you dislike about Credible by Qualifacts?

I have worked for my agency for 3 years and since then have been concerned with the speed at which the software works and glitches that cause documented notes and treatment to disappear. Last week the system went down completely and has still not recovered completely one week later. Very frustrating Review collected by and hosted on G2.com.

What problems is Credible by Qualifacts solving and how is that benefiting you?

Organized scheduling Review collected by and hosted on G2.com.

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Salinda L.
SL
Behavior Specialist Consultant
Non-Profit Organization Management
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Credible by Qualifacts?

User friendly and assists with getting signatures at the end of sessions Review collected by and hosted on G2.com.

What do you dislike about Credible by Qualifacts?

Difficulty with internet at times and may get kicked off or logged out due to server issues Review collected by and hosted on G2.com.

What problems is Credible by Qualifacts solving and how is that benefiting you?

Getting notes in, signed on time to submit for billing Review collected by and hosted on G2.com.

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SL
Psychological Associate / Mental Health Counselor
Mid-Market(51-1000 emp.)
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Review source: G2 invite
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(Original )Information
What do you like best about Credible by Qualifacts?

it was helpful to see all the client information in one place without physical records Review collected by and hosted on G2.com.

What do you dislike about Credible by Qualifacts?

data did not flow through from one screen to another, difficult to manipulate, documentation did not contain all the info I felt was pertinent Review collected by and hosted on G2.com.

What problems is Credible by Qualifacts solving and how is that benefiting you?

we are not solving anything. we had to stop using it and move on to another company Review collected by and hosted on G2.com.

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Response from Marley Taylor of Credible by Qualifacts
Editedit

Hi Susan, we’re sorry to hear that you did not think that data flowed from one screen to another. Credible has the ability to map fields to reduce the need for duplicate data entry and to help information flow. Additionally, Credible has many custom fields that the Agency can customize. Both field mapping and custom fields depend on Agency workflows and are determined during Implementation with the Agency; without thorough input from all departments, it’s possible to have situations such as the one you are describing. We’re sorry that was your experience with Credible

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Verified User in Mental Health Care
UM
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Credible by Qualifacts?

The website is easy to navigate. Makes finding clients and viewing their charts quick and effective. Editing charts is intuitive and speed of the server is almost always fast. Review collected by and hosted on G2.com.

What do you dislike about Credible by Qualifacts?

There is a lot of information crammed onto one web page on particular portions of the system. There seems to be a lot of outages that occur 1-2 times per week that slow down workflow. Review collected by and hosted on G2.com.

Recommendations to others considering Credible by Qualifacts:

Be patient as there is a learning curve to using the system. Once learned, however, the system is easy to use and effective. Review collected by and hosted on G2.com.

What problems is Credible by Qualifacts solving and how is that benefiting you?

Managing the charts of a large number of behavioral health clients. Makes organizing the charts of these clients easy. Provides access to a large amount of information on the clients that makes treatment more effective. Review collected by and hosted on G2.com.

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Alex L.
AL
Project SAVE Intern
Mental Health Care
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Credible by Qualifacts?

I like the interface best. The easy to navigate home screen allows it to be easy when scheduling client's appointments. All you have to do is double-click the part of the schedule you are putting an appointment in and type the client information. Review collected by and hosted on G2.com.

What do you dislike about Credible by Qualifacts?

I dislike the Tx-Plus option. It becomes difficult to write treatment plans for clients on this software and I wish that there was a better way to write treatment plans. Review collected by and hosted on G2.com.

What problems is Credible by Qualifacts solving and how is that benefiting you?

I have seen problems with workers accessing information of clients that they do not have. However, there are also benefits because you can assign clients to groups so that multiple case managers can see their information. Review collected by and hosted on G2.com.

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Verified User in Higher Education
UH
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Credible by Qualifacts?

Credible is user friendly anyone can figure it out. Review collected by and hosted on G2.com.

What do you dislike about Credible by Qualifacts?

System goes down often and takes a long time to get back up. Review collected by and hosted on G2.com.

What problems is Credible by Qualifacts solving and how is that benefiting you?

The system goes down a lot during this time I cannot view my clients info or document. Review collected by and hosted on G2.com.

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Verified User in Mental Health Care
UM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Credible by Qualifacts?

Everything was customized in the beginning so I no longer have to copy and paste assessment questions before each assessment as I did before credible. Review collected by and hosted on G2.com.

What do you dislike about Credible by Qualifacts?

That it doesn’t auto save, that is a pain. Review collected by and hosted on G2.com.

What problems is Credible by Qualifacts solving and how is that benefiting you?

Having a list of medications to filter through and select rather than having to type them all out has been beneficial. Being able to just select more rather than typing out patient responses has saved time. Review collected by and hosted on G2.com.

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EF
Special Education Teacher
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Credible by Qualifacts?

I like how it keeps important information such as summaries of incidents/communication logs, and is all easily accessible. Review collected by and hosted on G2.com.

What do you dislike about Credible by Qualifacts?

It is somewhat overcrowded and could be more user friendly. Review collected by and hosted on G2.com.

Recommendations to others considering Credible by Qualifacts:

Learn it well and play around with it or seek some training on how to use it. Review collected by and hosted on G2.com.

What problems is Credible by Qualifacts solving and how is that benefiting you?

It helps us with record keeping and allows multiple people serving the same clients to have access to information. Review collected by and hosted on G2.com.

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Elizabeth A.
EA
Market Research Analytics Analyst
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Credible by Qualifacts?

I liked the ability to do everything related to clients in one program. It is a great tool for documenting sessions and to review past behaviors and track progress. . Review collected by and hosted on G2.com.

What do you dislike about Credible by Qualifacts?

At times it was a bit difficult to navigate Review collected by and hosted on G2.com.

What problems is Credible by Qualifacts solving and how is that benefiting you?

It helped greatly with planning my schedule. It kept me organized Review collected by and hosted on G2.com.

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Credible by Qualifacts Categories on G2
EHR
Mental Health
EHR
Mental Health

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