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Cotalker Reviews & Product Details

Cotalker Overview

What is Cotalker?

We unleash the potential of companies, their assets and people, with the fluidity, efficiency and intelligence provided by our SaaS platform & suite of digital products for workflow management. Interconnectable flows, automatable and adaptable to the processes and evolution of the business, in products that range from the total coverage of digital solutions for work flows in the field, to the back office, integrating a panoramic control, because, we understood that those who do not see the full picture will only make incomplete decisions. We create markets with purpose. We envision being the digital front of all operations

Cotalker Details
Languages Supported
English, Portuguese, Spanish
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Product Description

SaaS for the digital transformation of business processes and its revolution in cost-efficiency as the digital front of all operations. A suite of solutions to digitize, automate and integrate workflows in the global management of your operation. Consolidate in Cotalker the total coverage of digital products for your field operation.


Seller Details
Year Founded
2015
HQ Location
Santiago, Region Metropolitana
Twitter
@CoTalkerAPP
19 Twitter followers
LinkedIn® Page
www.linkedin.com
39 employees on LinkedIn®

Vicente C.
VC
Overview Provided by:

Recent Cotalker Reviews

PR
Pedro R.Mid-Market (51-1000 emp.)
5.0 out of 5
"Quick and easy management of equipment maintenance"
I like that all scheduled maintenances have a sequence, this sequence allows the completion of any checklist to be validated by a property manager,...
Francisco S.
FS
Francisco S.Mid-Market (51-1000 emp.)
5.0 out of 5
"Excellent Process Digitizer"
I love the ease of use for digitizing and automating a client's business processes and the features that are already preloaded. This ease allows a ...
Rodrigo P.
RP
Rodrigo P.Enterprise (> 1000 emp.)
5.0 out of 5
"The most customizable and versatile solution we have ever used"
The platform's ability to adapt to the real needs, problems, challenges, and requirements of clients, far beyond what we have seen in the market, a...
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20 Cotalker Reviews

4.8 out of 5
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20 Cotalker Reviews
4.8 out of 5
20 Cotalker Reviews
4.8 out of 5

Cotalker Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for CotalkerQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Rodrigo P.
RP
Advisor and Member of the Board of Advisors
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI
What do you like best about Cotalker?

The platform's ability to adapt to the real needs, problems, challenges, and requirements of clients, far beyond what we have seen in the market, as it has an absolute capacity to translate the client's issues into flows, customized instances of resolution, automation, visualization, and process adoption among others. The truth is that we have been pleasantly surprised by the tool, the team behind it, its robustness, and above all, how it is capable of centralizing multiple processes-problems-requirements into a single entity-platform, it is truly amazing, and for that reason, today we dedicate a special unit and vertical to sell and offer CoTalker, along with certifying people from our team to implement, provide support, and conduct pre and post sales. We are undoubtedly fans of CoTalker! Review collected by and hosted on G2.com.

What do you dislike about Cotalker?

The truth is that nothing, however, it "frustrates" me that it doesn't take the weight of what it really is and who it competes against: There's a lack of awareness, since many times the platform, its features, and capacity itself "compete" head-to-head with renowned SaaS like Salesforce, SAP, ServiceNow, and others, and what I feel as a company offering CoTalker's services is that by not being on their radar, they simply opt for another solution, which always (and from my own experience), ends up being more costly, longer to implement, and with a high percentage or degree of dissatisfaction. Review collected by and hosted on G2.com.

What problems is Cotalker solving and how is that benefiting you?

Solve problems of business process automation, operation, flow development, information centralization, knowledge repository, internal and external management platform, in other cases of communication, user support, and ticket management, among others.

The benefits could be listed on several pages and we would run out of time, however, if I had to summarize the greatest benefit in just one, it is the adaptability of the platform for any requirement, as it often happens that at the briefing reception meeting, opportunity, or issue, there is never a time when we do not use (regardless of the core of the problem), CoTalker to serve as a basis for the solution or solutions we want to deliver to that challenge, and that, coming from us, who are very embedded in the market, you will never find in another platform. Review collected by and hosted on G2.com.

PR
Maintenance Engineer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI
What do you like best about Cotalker?

I like that all scheduled maintenances have a sequence, this sequence allows the completion of any checklist to be validated by a property manager, and with the acceptance signature, it is easier for the reports generated by the system to be accepted by auditors/authorities who constantly review our internal processes. Review collected by and hosted on G2.com.

What do you dislike about Cotalker?

In general, everything works well, the support is good. Review collected by and hosted on G2.com.

What problems is Cotalker solving and how is that benefiting you?

It helps me digitize the equipment maintenance schedule in hotels, ensuring that no equipment is without maintenance, and that the reports are available in the cloud, so we don't have to wait for the technician to send us the evidence by some other means, Cotalker does it quickly and easily. Review collected by and hosted on G2.com.

Francisco S.
FS
Specialty Seller - Digital Workplace Services (DWS)
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI
What do you like best about Cotalker?

I love the ease of use for digitizing and automating a client's business processes and the features that are already preloaded. This ease allows a non-senior user to make modifications without the need for a specialist. Review collected by and hosted on G2.com.

What do you dislike about Cotalker?

Some names of the sections in the administrative panel, since being IT the understanding for some items is different, "Link type groups", is a matter of habit, nothing invalidating. Review collected by and hosted on G2.com.

What problems is Cotalker solving and how is that benefiting you?

Currently, the platform operates with a Hub that allows the centralization of different customer information from a single window in a variety of systems. The ease of integrations also generates real added value since, by containing clear business rules, it allows joining ecosystems like Microsoft Teams. Review collected by and hosted on G2.com.

Luis C.
LC
Gerente general
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI
What do you like best about Cotalker?

What is a no-code tool that allows for the automation of processes in an agile, flexible, intuitive, and very professional manner. It is used to digitize all the organization's processes, and the adherence of people due to its app is much higher compared to other platforms. Review collected by and hosted on G2.com.

What do you dislike about Cotalker?

Oops, so far we have had very good experiences, maybe I would improve the colors a bit. Review collected by and hosted on G2.com.

What problems is Cotalker solving and how is that benefiting you?

The problems it solves are:

- Efficiency because it improves the speed of processes, for example by digitizing documentation, handover, and all activities.

- Communication, by having an interface similar to WhatsApp and an online chat, it improves communication among participants in each process.

- Information asymmetry, it generates data in panels that allow real-time tracking of processes.

- Errors, by automating they decrease because only the necessary information to execute each task is presented and required.

In summary, we have more efficiency, productivity, quality, information, and lower risks with the automation and digitization achieved by this platform. Review collected by and hosted on G2.com.

Claudio  R.
CR
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI
(Original )Information
What do you like best about Cotalker?

On one hand, the applicability that the Cotalker platform has to digitize any operational process within the organization, and on the other hand, the great ease of integration and adaptation to other platforms. Review collected by and hosted on G2.com.

What do you dislike about Cotalker?

Sometimes a change of state can take a couple of seconds, but always within acceptable limits. The support response is somewhat centralized, and it would be good to have greater coverage. Review collected by and hosted on G2.com.

What problems is Cotalker solving and how is that benefiting you?

It improves internal communication and coordination. Additionally, it allows us to digitize and standardize communication with clients and suppliers, streamlining the entire operational chain. Review collected by and hosted on G2.com.

YASMIN R.
YR
Enterprise(> 1000 emp.)
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Verified Current User
Review source: Organic
Translated Using AI
(Original )Information
What do you like best about Cotalker?

The constant delivery of developing improvements as the project grows within Bci Review collected by and hosted on G2.com.

What do you dislike about Cotalker?

For the moment, I find it difficult to identify something I don't like, but what I am clear about is that if I were to find something I don't like, I have the space and confidence to clarify it. Review collected by and hosted on G2.com.

What problems is Cotalker solving and how is that benefiting you?

Unify in one place the content of internal procedures that impact executives and clients. The benefit is evident, to enhance and democratize knowledge towards the executive to then deliver a cutting-edge resolution to our clients. Review collected by and hosted on G2.com.

PV
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI
(Original )Information
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Cotalker?

Being able to manage time and I have been able to organize too much information in one place, which makes us more efficient in managing our businesses with different suppliers. Review collected by and hosted on G2.com.

What do you dislike about Cotalker?

The implementation time should be improved considering the flows of our company. On the part of the implementer, it is necessary to quickly and effectively understand our processes. Review collected by and hosted on G2.com.

What problems is Cotalker solving and how is that benefiting you?

Manage the information of my company and in this way be more efficient in human and operational resources, which makes us more productive compared to the competition. Review collected by and hosted on G2.com.

GF
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI
What do you like best about Cotalker?

Cotalker adapts to different situations and needs, therefore, the platform can be used on a variety of devices, such as mobile phones, tablets, or computers, which provides flexibility to communicate from anywhere. Review collected by and hosted on G2.com.

What do you dislike about Cotalker?

Sometimes loading times can be a bit slower than expected, considering external factors or not. Review collected by and hosted on G2.com.

What problems is Cotalker solving and how is that benefiting you?

It allows us to expand our portfolio of technological solutions, thus improving the experiences in the digital transformation of our clients. Review collected by and hosted on G2.com.

CM
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI
What do you like best about Cotalker?

The flexibility of the tool allows it to evolve alongside the processes of companies, adapting to the specific needs of operations teams at each stage of their development. Review collected by and hosted on G2.com.

What do you dislike about Cotalker?

I have had to experience the burden of information that is not automatic in the progress of a workflow. Review collected by and hosted on G2.com.

What problems is Cotalker solving and how is that benefiting you?

Enhance our value proposition in IT consulting in a way that complements our other ERP category solutions. Review collected by and hosted on G2.com.

Alfonso T.
AT
Lider de Corporate Venture Capital
Logistics and Supply Chain
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
Translated Using AI
What do you like best about Cotalker?

The personal touch of the consulting team to understand the problem and deliver a highly personalized solution to the needs. Easy to use, providing the required information. Review collected by and hosted on G2.com.

What do you dislike about Cotalker?

I have no complaints so far. The work deployed at the right times demonstrates the professionalism of being a young company. Review collected by and hosted on G2.com.

What problems is Cotalker solving and how is that benefiting you?

Within the warehouse machinery operations area, checklists were done by hand without connection to our systems. Cotalker created a management system to have real-time and digital control of the machines and integrate them more quickly and easily into our systems. Review collected by and hosted on G2.com.